A Culture of Innovation

A Culture of Innovation

Innovation:“to renew or change,” generally referring to the creation of better or more effective products, processes, technologies, or ideas that are accepted by markets and society. Innovation differs from invention in that innovation generally signifies a substantial positive change compared to incremental changes.

“to renew or change,” generally referring to the creation of better or more effective products, processes, technologies, or ideas that are accepted by markets and society. Innovation differs from invention in that innovation generally signifies a substantial positive change compared to incremental changes.

Culture:“The set of shared attitudes,

values, goals, and practices

that characterizes an

institution, organization or

group.”

“The set of shared attitudes,

values, goals, and practices

that characterizes an

institution, organization or

group.”

A B C’sof

Innovation

A

B

C

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“If your business...does not love customers and is not committed to

delivering value to them, your venture will fail.”

~Ken Morse, 3Com Co-founder

“When the pace of change outside your organization is faster than the pace within, you will be out of business.” And as we all

know, today’s pace of change is crazier than ever. A culture of innovation, when done

right, can give you a leg up in a highly evolving marketplace.

A culture based on surfacing, solving, and implementing valuable changes can make

innovation repeatable and predictable.”

~Steven Shapiro

“Making changes, to make a positive difference.”

• User Experience-think like a member

• Execution-product roadmaps/platforms

• People-the right team

• Environment-measure/improve

Backstage

• Focus on the “right” challenges

• Find appropriate solutions

• Implement the best solutions/projects

On stage

• Love the customer

• Take ownership

• Always acknowledge, never negative (AANN)

“Innovation starts in the minds of people... [and actually] happens when engaged

employees decide to tackle problems...and engage in the assault on mediocrity. An

organization’s culture can either be a huge asset in the quest for innovation, or it can be the single largest obstacle preventing it from

taking place.”

~Matt Monge

Online

Mobile

Payments

Notes

Notes