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2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Welcome to the 2019 HRO Today CHRO of the Year Awards Gala, the show many have come to call the Oscars for HR
FOR HR?
LIKE THE OSCARS, WE DON’T
HAVE A HOST…
so we are really hoping someone in the audience knows what to do next…
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Elliot Clark
Chief Executive Officer
SharedXpertise Media,
Publishers of
HRO Today Magazine
Thank You VIP Sponsors
Thank You Table Sponsors
HRO Today Awards Gala After-Party Sponsor
Lobby Bar Immediately Following the Gala
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
10
HR: Trends, Challenges and Frustrations
• Talent Acquisition is a global problem.
• Skills have become more specialized
making recruiting much more targeted.
• Everyone wants the top 10% of talent so
companies are more selective.
• Training and apprenticeship investment is
down leading to more experienced hiring.
• Let’s look at the “Short List” of thing TA
must now do…
TA Function is HR’s Greatest Stress
• Low
unemployment
rates in most
major
economies of
the world
• Tighter Markets
and More
Contingent
Labor Usage
Source:
HRO Today / PeopleScout 2Q
2018
Unemployment
Report
Estimated 1Q 2019 Global Unemployment Rates
Overall Trends
Candidate Experience:
How You Treat them is How…… • 58% of applicants who
didn’t get a response after
submitting an employment
application wouldn’t
consider, recommend, or
apply to that company in
the future.
• 62% of recruiters expect to
spend more on AI-based
software in 2018.
• Of those, the vast majority
(86%) plan to spend on AI-
based software for
sourcing.
Growth of Artificial Intelligence
• 78% in job market say the overall candidate
experience they receive is an indicator of how
a company values its people. (CareerBuilder)
• Failure to recognize when the employee
experience really begins. 75% of candidates
say candidate and onboarding experience
with a company is first part of their broader
employee experience with company.
(CareerBuilder)
• Too often the process is for the hiring
manager to interview the candidate and not
talk to them again until the start date.
Link Between Candidate Experience and Employee Engagement
People analytics are now established, giving HR the business data to address a wide range of
challenges:
“People Analytics” Are Emerging
• Conflicting trends are driving software and
function. Technology today must be BOTH “Local”
and “Global” to meet the needs of multi-nationals.
Changes in Technology
• 62% of today’s HR
leaders are relying on
separate HR systems
with either some
integration (44%) or no
integration (18%).
• Only 23% of those
surveyed leverage a
single, integrated suite.
44%
23%
18%
15% Several separatesystems with someintegration
One integrated suite
Source: Paychex 2017 Pulse of HR Survey
Over 60% of HR is on Multiple Systems
Got Exhaustion?
2019 CHRO of the Year Award Winners
David Almeda
Chief People Officer
Kronos Incorporated
NA 2017 CHRO of the Year, Innovation
Suresh Anubolu
CHRO
GVK Biosciences Pvt. Ltd
EMEA 2017 CHRO of the Year, Sustainable Workforce
Jan Becker
Former CHRO
Autodesk
NA 2014 CHRO of the Year,
For-Profit
Pradeep Bhaskaran
HR Head, Global Growth Markets
Cognizant
EMEA 2018 CHRO of the Year,
For-Profit
Lorraine Booth
CHRO
MemorialCare
NA 2018 CHRO of the Year,
Non-Profit
Joseph Cabral
Former CHRO
North Shore Health
System
NA 2014 CHRO of the Year,
Non-Profit
Natasha Dillon
Chief People Officer
Inmarsat
EMEA 2018 CHRO of the Year, Innovation
Michelle DiTondo
SVP, Human Resources
MGM Resorts
International
NA 2014 CHRO of the Year, Sustainable Workforce
Mojca Domiter
Corporate HR Executive Director
Atlantic Grupa d.d.
EMEA 2017 CHRO of the Year,
Lifetime Achievement
Christine Esckilsen
Chief Human Capital Officer
Piper Jaffray
NA 2018 CHRO of the Year, For-Profit - Mid-Sized Market
Roger Gaston
Executive Vice President of Human Resources
Gates Corporation
NA 2014 CHRO of the Year, Lifetime Achievement
Oscar Gonzalez
Human Resources Director
Congelados de Navarra
EMEA 2017 CHRO of the Year, For Profit
Leatham Green
Founder
Mindful HR
EMEA 2016 CHRO of the Year, Non-Profit
Sherif Hanna
VP Human Resources & Chief Compliance Officer
Orange
EMEA 2015 CHRO of the Year, Sustainable Workforce
Kimberly Hauer
EVP and CHRO
SC Johnson
NA 2016 CHRO of the Year, Lifetime Achievement
Francine Katsoudas
SVP & Chief People Officer
Cisco
NA 2017 CHRO of the Year, Lifetime Achievement
Hein Knaapen
CHRO
ING
EMEA 2018 CHRO of the Year, Sustainable Workforce
Kawel LauBach
Former CHRO
Mohegan Tribal Gaming
Authority
NA 2015 CHRO of the Year, For-Profit
Andrea Ledford
Former EVP, Chief Administration Officer & CHRO
NCR
NA 2017 CHRO of the Year, Sustainable Workforce
Brian Little
Former Head of HR
Zurich North America
NA 2017 CHRO of the Year,
For-Profit
Jenn Mann
EVP and CHRO
SAS
NA 2015 CHRO of the Year, Sustainable Workforce
Joanne Marshall
Director of HR & OD
University of Bradford
EMEA 2015 CHRO of the Year, Non-Profit
Liz McAuliffe
Executive Vice President, HR
T-Mobile US, Inc.
NA 2018 CHRO of the Year, Sustainable Workforce
Tim Mulligan
Former CHRO
San Diego Zoo
NA 2016 CHRO of the Year, Non-Profit
Prasanth Narayanan
Director & CHRO
Carnival Group
APAC 2017 CHRO of the Year, Sustainable Workforce
Candace Osunsade
SVP, Chief Administrative Officer
National Aquarium
NA 2015 CHRO of the Year, Non-Profit
Matthew Owenby
Senior Vice President & CHRO
Aflac
NA 2018 CHRO of the Year, Lifetime Achievement
Laurie Pack
CHRO
gategroup North America
NA 2016 CHRO of the Year,
For-Profit
Julie Sharp
Head of Group HR
Bank of Ireland
EMEA 2015 CHRO of the Year, Lifetime Achievement
Kevin Silva
Executive Vice President & CHRO
Voya Financial, Inc.
NA 2018 CHRO of the Year, For-Profit - Large Market
Rajita Singh
Head of HR
Broadridge Financial Solutions
EMEA 2016 CHRO of the Year, Change Management
Andrew Stephenson
Group People Director
Lookers
EMEA 2017 CHRO of the Year, Innovation
Nigel Sullivan
Chief People Officer
Bupa
EMEA 2016 CHRO of the Year, For-Profit
Charlotte Sword
Global HR Director
Foster + Partners
EMEA 2016 CHRO of the Year, Sustainable Workforce
Johnna Torsone
Executive VP & CHRO
Pitney Bowes
NA 2015 CHRO of the Year, Sustainable Workforce
Galina Vaisband
VP of HR
Home Credit Bank Russia
EMEA 2015 CHRO of the Year, For-Profit
Arne-Christian van der
Tang
SVP of Human Resources
TomTom International
EMEA 2016 CHRO of the Year, Lifetime Achievement
Pat Wadors
Former CHRO
NA 2016 CHRO of the Year, Sustainable Workforce
Derek Wu
Executive Vice President - Global Human Resources
Lee Kum Kee International
Holdings Limited
APAC 2018 CHRO of the Year
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Leaders of Distinction
Brad Pitt
Elliot Clark
Leaders of Distinction
Marissa Andrada
Chief People Officer
Chipotle Mexican Grill
Tanya Axenson
Vice President, Human Resources
Aerotek
LeighAnne Baker
CHRO & Corporate Vice President
Cargill
Roger Casalengo
Senior Vice President
Cobham Advanced
Electronic Solutions
Bonnie Daniels
SVP of Culture & People Services
MiTek Industries, Inc.
Jill Geimer
Managing Director, Head of Human Resources
OpticsPlanet
Marcus Griffin
HR Director
Dufry
Nancy Hauge
CHRO
Automation Anywhere
Jeanie Heffernan
Executive Vice President and CHRO
Independence Health Group
Sean Kimble
VP of Human Resources
USA Compression
Max Langenkamp
VP of HR and Chief Diversity & Inclusion Officer
Cintas
Andrea Larsen
CHRO
Advisor Group
Alan May
Chief People Officer
Hewlett Packard Enterprises
John Murabito
EVP and CHRO
Cigna
Linda Nedelcoff
EVP, Chief Strategy & Human Resources Officer
CUNA Mutual Group
Kathie Patterson
CHRO
Ally Financial
Rebecca Sinclair
Chief People and Communications Officer
American Tire Distributors
Anna Spriggs
Chief Human Resources and Administration Officer
Truth Initiative
Darryl Varnado
Chief People Officer
Children’s National Health
System
Jacqueline Welch
CHRO and Chief Diversity Officer
Freddie Mac
Congratulations to the Leaders of Distinction
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
CHRO Madness
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Wendy DiMartino
VP of Client Services
Roger Gaston
Executive Vice President of Human Resources
Gates Corporation
Chief Human Resources
Officer of the Year,
CEO Partnership Special Award
And the Winner Is…
Jeanie Heffernan
Executive Vice President and CHRO
Independence Health Group
2019 CHRO of the Year, CEO Partnership Award Winner
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Peter Carvalho
President, AllSTEM
An Company
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Peter Cappelli
Director of the Center for Human Resources
The Wharton School
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Debbie Bolla
Editorial Director
HRO Today
Thank You Video Content Sponsor
Chief Human Resources
Officer of the Year,
Small and Mid-Market
And the Leaders of Distinction are…
Roger Casalengo
Senior Vice President
Cobham Advanced
Electronic Solutions
Jill Geimer
Managing Director, Head of Human Resources
OpticsPlanet
Nancy Hauge
CHRO
Automation Anywhere
Sean Kimble
VP of Human Resources
USA Compression
Rebecca Sinclair
Chief People and Communications Officer
American Tire Distributors
David Almeda
Chief People Officer
Kronos Incorporated
Chief Human Resources
Officer of the Year,
Small and Mid-Market
And the Winner Is…
Sean Kimble
VP of Human Resources
USA Compression
2019 CHRO of the Year, Small and Mid-Market Winner
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Do You
Know This
Man?
Waste Management Great Wolf Resports Norwegian Cruise Line University of California, Riverside
Hooters DirecTV Unifirst Diamond Resorts International
7-Eleven Frontier Airlines Belfor The Dwyer Group
White Castle NASCAR Mack Trucks Kendall-Jackson
Churchill Downs Chiquita Brands International City of Cincinnati Checkers and Rally's
GSI Commerce Chicago Cubs United Van Lines American Seafoods
Herschend Family Entertainment Lucky Strike Lanes MGM Grand Popeyes Louisiana Kitchen
Roto-Rooter Subway Synagro Oriental Trading Company
1-800-Flowers ABM Industries Baja Fresh Yankee Candle
Choice Hotels Johnny Rockets BrightStar Care TaylorMade Golf Company
Budget Blinds Kampgrounds of America Epic Bosses Massage Heights
Philly Pretzel Factory Moe's Southwest Grill Twin Peaks Mohegan Sun
Fastsigns Boston Market Loehmann's Hudson News Group
MasTec O'Neill Donatos Pizza Utah Jazz
Modell's Sporting Goods Squaw Valley Buffets, Inc. Undercover Employee
Tilted Kilt Fatburger Menchie's Sky Zone
Cinnabon ADT Alfred Angelo True Value
Diamond Resorts International Retro Fitness Family Dollar Mayor of Pittsburgh
PostNet Orkin Dutch Bros. Coffee Bikinis Sports Bar & Grill
Mood Media Epic Employees Busted! Maaco
Phenix Salon Inc Nestlé Toll House Café Golden Krust Caribbean Bakery & Grill
EmpireCLS Shopper's World Build-A-Bear Workshop
Rocket Fizz Muscle Maker Grill Mayor of Gary, Indiana
Forman Mills YESCo (Young Electric Sign Company) New York & Company
Stella & Dot Gerber Group Painting with a Twist
Armando Montelongo Marco's Pizza AdvantaClean
Gigi's Cupcakes 4 Wheel Parts The Coffee Bean & Tea Leaf
Peavey Electronics Hamburger Mary's Taco Bueno
Vivint United Real Estate Group Associa
Buffalo Wings & Rings Wienerschnitzel
Association Needing Human Resources to Forgive
Loser Undercover Bosses
AN-HR-FLUB
1-800-CEO-GONE
Call Now, Operators Are Standing by
Let’s Play – Collective Bargaining!
1. In a recent Glassdoor survey of job seekers
evaluating employers, there were 3 things that
matter most to Millennials. Which of the below is
not on the list: A. Growth opportunities
B. Free beverage and snack selection
C. Retirement benefits
D. Work culture
2. The world is at no loss for weird labor laws. One of them below is
not real, sadly the others are. Which one is false?
A. In New Zealand, you can get docked 10% of your pay for
wearing a silly hat
B. In Japan, employers have been legally obligated to measure
the waist size of all their employees ages 40 to 74
C. In Chile, it is illegal to bring a llama to the office even if it is a
pet
D. Women in Madagascar cannot work at night unless it is a
family owned business
3. A recent study of recruiters published by Insider Hub
showed that as many as 76% of resumes are discarded for an
unprofessional email addresses. Which one is false?
A. ratherbefishingthanworking@yahoo.com
B. hotgurrl89@hotmail.com
C. partymeister61@gmail.com
D. nevertrustafatmanwithcookies@hotmail.com
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Randy Gulian
Executive VP, General Manager
Zachary Misko
President
HRO Today Association
Chief Human Resources
Officer of the Year,
For Profit – Enterprise Market
And the Leaders of Distinction are…
Tanya Axenson
Vice President, Human Resources
Aerotek
Bonnie Daniels
SVP of Culture & People Services
MiTek Industries, Inc.
Marcus Griffin
HR Director
Dufry
Max Langenkamp
VP of HR and Chief Diversity & Inclusion Officer
Cintas
Kevin Silva
Executive Vice President & CHRO
Voya Financial, Inc.
Chief Human Resources
Officer of the Year,
For Profit – Enterprise Market
And the Winner Is…
Max Langenkamp
VP of HR and Chief Diversity & Inclusion Officer
Cintas
2019 CHRO of the Year, Enterprise Market Winner
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Kim Davis
VP, Workforce Solutions
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Chief Human Resources
Officer of the Year,
Non-Profit
And the Leaders of Distinction are…
Anna Spriggs
Chief Human Resources and Administration Officer
Truth Initiative
Darryl Varnado
Chief People Officer
Children’s National Health
System
Candace Osunsade
SVP, Chief Administrative Officer
National Aquarium
Chief Human Resources
Officer of the Year,
Non-Profit
And the Winner Is…
Darryl Varnado
Chief People Officer
Children’s National Health
System
2019 CHRO of the Year, Non-Profit Winner
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Terri Moore
SVP, HR and Culture
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Chief Human Resources
Officer of the Year,
Sustainable Workforce
And the Leaders of Distinction are…
Andrea Larsen
CHRO
Advisor Group
Linda Nedelcoff
EVP, Chief Strategy & Human Resources Officer
CUNA Mutual Group
Kathie Patterson
CHRO
Ally Financial
Jacqueline Welch
CHRO and Chief Diversity Officer
Freddie Mac
Liz McAuliffe
Executive Vice President, HR
T-Mobile US, Inc.
Chief Human Resources
Officer of the Year,
Sustainable Workforce
And the Winner Is…
Jacqueline Welch
CHRO and Chief Diversity Officer
Freddie Mac
2019 CHRO of the Year, Sustainable Workforce Winner
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
John Wilson
CEO
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Chief Human Resources
Officer of the Year,
Lifetime Achievement
And the Leaders of Distinction are…
Marissa Andrada
Chief People Officer
Chipotle Mexican Grill
LeighAnne Baker
CHRO & Corporate Vice President
Cargill
Alan May
Chief People Officer
Hewlett Packard Enterprises
John Murabito
EVP and CHRO
Cigna
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Matthew Owenby
Senior Vice President & CHRO
Aflac
Chief Human Resources
Officer of the Year,
Lifetime Achievement
And the Winner Is…
John Murabito
EVP and CHRO
Cigna
2019 CHRO of the Year, Lifetime Achievement Winner
2 0 1 9 A w a r d s G a l a N o r t h A m e r i c a
Congratulations to the Leaders of Distinction
Congratulations to the Individual Winners Jeanie Heffernan, IBX CHRO of the Year,
CEO Partnership Award
Sean Kimble, USA
Compression CHRO of the Year,
For Profit, SMB
Daryl Varnado, CNMC CHRO of the Year,
Non-Profit
Max Langenkamp, Cintas CHRO of the Year,
For Profit, Enterprise
Jacqueline Welch, Freddie Mac CHRO of the Year,
Sustainable Workforce
John Murabito, Cigna CHRO of the Year,
Lifetime Achievement
Thank You Table Sponsors
Thank You VIP Sponsors
HRO Today Awards Gala After-Party Sponsor
Lobby Bar Immediately Following the Gala
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