©2016 by Crain Communications Inc. All rights reserved. · Adecco 15,000 250 11. Gi Group (India)...

©2016 by Crain Communications Inc. All rights reserved.

©2015 by Crain Communications Inc. All rights reserved.

Suppliers Buyers

Research & Advisory

Events

Editorial

Certification & Training

Staffing Industry Analysts: What We Do

Agenda

• India in Context

• Staffing Company Survey

• Conclusion

• Questions

Agenda

Agenda

• India in Context

• Staffing Company Survey

• Conclusion

• Questions

US

CA

BR

SA

JP

AU

NL

DE

IN

CN

UK

FR

IT

BE

Global Staffing Market 2015 by Major Market

CH

These 15 countries represent 89% of global staffing revenue

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: Global Market Report

Top 15 Staffing Markets Ranked by Revenue 2015

Rank Country INR billion

$ billion Rank Country

INR billion

$ billion

1. USA 7,990 133.3 9. China 456 7.6

2. Japan 2,985 49.8 10. Switzerland 444 7.4

3. United Kingdom 2,889 48.2 11. Belgium 432 7.2

4. Germany 1,570 26.2 12. Canada 402 6.7

5. France 1,397 23.3 13. India 270 4.5

6. Netherlands 1,079 18.0 14. South Africa 246 4.1

7. Australia 893 14.9 15. Brazil 228 3.8

8. Italy 515 8.6

We estimate the Indian market was worth $4.5 billion in 2015

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: Global Market Report

Top 15 Companies Ranked by Revenue 2015

Rank Company INR million

$ million Rank Company

INR million

$ million

1. TeamLease 19,869 331 9. Futurz Staffing 2,525 42

2. Quess 19,594 327 10. Collabera 2,032 34

3. Adecco 15,000 250 11. Gi Group (India) 2,000 33

4. Randstad 13,485 225 12. Allegis 1,664 28

5. ManpowerGroup 7,991 133 13. Focus Infotech 1,425 24

6. Innov 5,998 100 14. Artech 1,069 18

7. Genius Consultants 5,134 86 15. ABC Consultants 874 15

8. Kelly Services 3,132 52

These 15 companies made up 37% of Indian staffing market in the financial year 2014/15

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: Larges Companies in India

Forecast for 2016

Country 2014 GDP

2014 Forecast

2015 GDP

2015 Forecast

2016 GDP

2016 Forecast

Australia 2.6% -2% 2.4% 2% 2.5% 3%

China 7.3% 15% 6.9% 14% 6.5% 13%

India 7.2% 6% 7.3% 6% 7.4% 7%

Japan -0.1% 7% 0.5% 7% 0.6% 5%

UK 2.9% 9% 2.2% 7% 1.7% 5%

USA 2.0% 6% 1.7% 7% 2.3% 6%

Global 2.6% 5% 2.4% 6% 2.4% 5%

We believe the Indian market grew 6% in 2015 and will grow 7% in 2016

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: Global Market Forecast

Indian Workforce Demographics

©2016 by Crain Communications Inc. All rights reserved.

Population 1,311m

Working Age Population 860m

Labour Force 502m

Work Force 484.1m

Unemployed 17.5m

Informal 433.0m

Formal 51.1m

Source: Staffing Industry Analysts: Larges Companies in India

The informal’ or unorganised

sector covers home-based

work, self-employment,

employment in household

enterprises, small units, on

land as agricultural workers,

labour on construction sites,

domestic work, and a myriad

of other forms of casual or

temporary employment.

Indian Workforce Demographics

©2016 by Crain Communications Inc. All rights reserved.

Formal 51.1m

Temporary 27.9m

Permanent 23.2m

Casual 24.1m

Fixed-Term Contact 3.8m

Tripartite 1.6m

Bipartite 2.3m

Source: Staffing Industry Analysts: Larges Companies in India

We estimate that the temp market has grown by 300,000 since 2011.

Huge Potential

Current Market Potential Market Current Market

Agenda

• India in Context

• Staffing Company Survey

• Conclusion

• Questions

In which skill segment did you generate the most revenue?

Top Temporary Skill Segment Response

PercentIT 33%

Engineering/Design 16%

Office/Clerical 14%

Industrial/Logistics 8%

Finance/Accounting 4%

Creative/Marketing 2%

Healthcare 2%

Other 22%

N=51

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

In which skill segment did you generate the most revenue?

Top Direct Hire Skill Segment Response

PercentIT 48%

Engineering/Design 16%

Finance/Accounting 10%

Office/Clerical 6%

Creative/Marketing 4%

Clinical/Scientific 2%

Healthcare 2%

Other 12%

N=50

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

Revenue by Geography

South 88%

West 80%

North 73%

East 33%

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

In which regions do you derive your revenue?

Mix of Business

Dir

ect

Hir

e

Temporary Work

The average mix of business is 70% temporary / 30% direct hire

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

100%

0% 100%

Metrics

Temp resume Submittals/ Interviews

Temp resume Submittals/

Hires

3 5

3 2

3 3

3 5

Respondents around the world are not that different

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

2% 2% 2% 5%

2% 2%

23%

2% 5%

2% 5% 5% 5%

33%

5%

<1 4 8 12 14 20 24 26 30 36 40 42 48 52 >52

Distribution of typical assignment lengths

The median assignment length was 40 weeks

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

13 weeks 26 weeks 26 weeks

Your are pretty satisfied with your operational structure (8), more so than the other regions (7).

Satisfaction with operational structures

2%0% 0% 0% 0%

2%

11%

21%

15% 15%

34%

0 1 2 3 4 5 6 7 8 9 10

<-- Extremely unsatisfied Extremely satisfied -->

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

Metrics – Separate or Together

Temporary & Direct Hire

Recruiting & Sales

74% 78%

43% 22%

61% 36%

43% 69%

Operation structures seem to be diverse regionally

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

[CELLRANGE]

[CELLRANGE]

[CELLRANGE]

[CELLRANGE]

[CELLRANGE]

[CELLRANGE]

[CELLRANGE]

<Low intention INTENTION High Intention>

<Lo

w R

etu

rn

RET

UR

N

H

igh

Ret

urn

>

Are staffing firm investment plans optimal?

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

Which Site do you use?

All % L F t

95 73 63

100 74 53

98 60 78

95 84 66

LinkedIn dominates your work but social media is not seen to contribute to your business success?

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

Which laws and regulations are you concerned about?

What forthcoming legislation or regulation are you most concerned about?

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

The Contract Labour(Regulation & Abolition) Act, Labour

Law, Tax & the 'Provident Fund‘

Sex is not an issue

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

75% / 25% 87% / 13%

70% / 30% 90% / 10% 78% / 19%

Most popular certifications among executives

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: CCWP Material

Degree of outsourcing

India firms are most like to use outsourcing

33% 32%

27%

21%

©2016 by Crain Communications Inc. All rights reserved. Source: Staffing Industry Analysts: India Staffing Company Survey

Agenda

• India in Context

• Staffing Company Survey

• Conclusion

• Questions

India 2016

©2016 by Crain Communications Inc. All rights reserved.

©2016 by Crain Communications Inc. All rights reserved.

Staff By India ©2016 by Crain Communications Inc. All rights reserved.

Any Questions

©2016 by Crain Communications Inc. All rights reserved.

apode@staffingindustry.com