2 You know, now people try oneself the public administration, eg. the municipal office, the office...

migam.org

We make a connection

between two worlds

Deaf customers taken into account

at omnichannel commerce

2

Do you understand this sentence?

You know, now people try oneself the public administration, eg. the municipal office, the

office of provincial institutions, there was agreement various signature must show in this list is called

bip.

Sentence written by a Deaf person – based on sign language grammar 

„As we know there is a civic initiative that has been developed for some time which aims to bring to ensure that the lists of contracts made by the public

administration must be published in the Bulletin of Public Information”

The original information

3

Facts Problems

Deaf people communicate in THEIR OWN

LANGUAGE

Deaf people can not hear

SIGN LANGUAGE is completely DIFFERENT

than the spokenlanguage – it has

its own grammar, words, syntax, etc.

70% of Deaf do not understand the written

language of hearing people!

72 million Deaf in the world

A limited number of sign language interpreters

(1 interpreter for 4 700 Deaf)

Spoken language is the primary medium of

communication with customer service– Deaf can not use it

4

Single customer service for the hearing and the Deaf

5

6

Migam Interpreter – web service

Just click on the “Interpreter” icon localized on website or mobile app to connect with the in-terpreter. Then the video-call with sing language inter-preters takes place.

Video

Video

7

Interpreter Migam – mobile app

8

Our clients in Poland

1

Number of business clients of Migam at end of period

Technological partners

January 2014

June 2014 December 2014

April 20150

10

20

30

40

50

3

10

20

43

9

10

Benefits

With our products and services we

connect two different worlds –

the world of hearing and the Deaf.

New customers

CSR

Omnichannel

On-line

CSR

SRB best for your CSR officer.

72 million Deaf

Customers who have limited access

to services

Omnichannel

To increase your sales

Migam Interpreter

Online connection through sign language interpreter.

Contact

Product & Country ManagerSign Language Interpreteragnieszka.osytek@migam.org+48 692 491 667

Key Account Managerlukasz.kobiec@altar.com.pl+48 693 390 524

Łukasz Kobiec Agnieszka Osytek