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migam.org
We make a connection
between two worlds
Deaf customers taken into account
at omnichannel commerce
2
Do you understand this sentence?
You know, now people try oneself the public administration, eg. the municipal office, the
office of provincial institutions, there was agreement various signature must show in this list is called
bip.
Sentence written by a Deaf person – based on sign language grammar
„As we know there is a civic initiative that has been developed for some time which aims to bring to ensure that the lists of contracts made by the public
administration must be published in the Bulletin of Public Information”
The original information
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Facts Problems
Deaf people communicate in THEIR OWN
LANGUAGE
Deaf people can not hear
SIGN LANGUAGE is completely DIFFERENT
than the spokenlanguage – it has
its own grammar, words, syntax, etc.
70% of Deaf do not understand the written
language of hearing people!
72 million Deaf in the world
A limited number of sign language interpreters
(1 interpreter for 4 700 Deaf)
Spoken language is the primary medium of
communication with customer service– Deaf can not use it
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Single customer service for the hearing and the Deaf
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Migam Interpreter – web service
Just click on the “Interpreter” icon localized on website or mobile app to connect with the in-terpreter. Then the video-call with sing language inter-preters takes place.
Video
Video
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Interpreter Migam – mobile app
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Our clients in Poland
1
Number of business clients of Migam at end of period
Technological partners
January 2014
June 2014 December 2014
April 20150
10
20
30
40
50
3
10
20
43
9
10
Benefits
With our products and services we
connect two different worlds –
the world of hearing and the Deaf.
New customers
CSR
Omnichannel
On-line
CSR
SRB best for your CSR officer.
72 million Deaf
Customers who have limited access
to services
Omnichannel
To increase your sales
Migam Interpreter
Online connection through sign language interpreter.
Contact
Product & Country ManagerSign Language [email protected]+48 692 491 667
Key Account [email protected]+48 693 390 524
Łukasz Kobiec Agnieszka Osytek
