1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing...

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Volunteer Chaplain Training

Module 8 Pastoral Assessment

The art of identifying and addressing people’s needs.

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Introduction• The purpose of this module is -

– To address how to know what needs are present and how to address them.

• Presented by– Al Henager– Staff Chaplain– UAMS Medical Center

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Formula•E•I•A•I•O

Remember “Old McDonald” and change the second “E” to an “A”

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Formula•E - Exceptional

•I - Interactions

=•A - Assessment

•I - Intervention

•O - Outcomes

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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A - Assessment

• Remember

OLE

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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A - Assessment

•O - Observe

•L - Listen

•E - Extrapolate

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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A- Assessment•O - Observe

– What you see - the symptoms

•L - Listen– To what you hear

•E - Extrapolate– What the needs are

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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A - Assessment•Involves finding out what needs are present so that you can meet them.

•OLE© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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A - Assessment

• 1st Steps - – Observing– Listening

• Symptoms - what you see & hear– ____________– ____________– ____________– ____________

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Extrapolating Needs• Seven basic spiritual needs

– Belonging/Community– Communication/Understanding– Controlling/Empowerment– Forgiving/Reconciliation– Purpose/Meaning– Transcending– Valuing

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Or you may wish to use others such as Paul Pruyser gives in The Minister as Diagnostician.

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Formula•E - Exceptional

•I - Interactions

=•A - Assessment OLE

•I - Intervention

•O - Outcomes

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Next Steps

•I - Intervention– What you do to meet the needs

•O - Outcomes– In what ways were the needs met?

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Real Life• Case Study

– What were the Symptoms?– What were the Needs?– What were the Interventions?– What were the Outcomes?

• Use of the AIO system– To arrive at your A-I-O– To help you focus on the task– To show what we do

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What This Means• Pastoral Assessment is a

blending of Art & Science• Good Pastoral Assessments

help us do a better job• Reporting our pastoral

Assessments, Interventions, and Outcomes– Keeps us accountable– Demonstrates the value of what

we do

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.