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1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only with written permission and with proper credit.

1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Page 1: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Volunteer Chaplain Training

Module 8 Pastoral Assessment

The art of identifying and addressing people’s needs.

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 2: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Introduction• The purpose of this module is -

– To address how to know what needs are present and how to address them.

• Presented by– Al Henager– Staff Chaplain– UAMS Medical Center

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 3: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Formula•E•I•A•I•O

Remember “Old McDonald” and change the second “E” to an “A”

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 4: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Formula•E - Exceptional

•I - Interactions

=•A - Assessment

•I - Intervention

•O - Outcomes

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 5: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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A - Assessment

• Remember

OLE

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 6: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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A - Assessment

•O - Observe

•L - Listen

•E - Extrapolate

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 7: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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A- Assessment•O - Observe

– What you see - the symptoms

•L - Listen– To what you hear

•E - Extrapolate– What the needs are

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 8: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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A - Assessment•Involves finding out what needs are present so that you can meet them.

•OLE© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 9: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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A - Assessment

• 1st Steps - – Observing– Listening

• Symptoms - what you see & hear– ____________– ____________– ____________– ____________

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Extrapolating Needs• Seven basic spiritual needs

– Belonging/Community– Communication/Understanding– Controlling/Empowerment– Forgiving/Reconciliation– Purpose/Meaning– Transcending– Valuing

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Or you may wish to use others such as Paul Pruyser gives in The Minister as Diagnostician.

Page 11: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Formula•E - Exceptional

•I - Interactions

=•A - Assessment OLE

•I - Intervention

•O - Outcomes

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

Page 12: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Next Steps

•I - Intervention– What you do to meet the needs

•O - Outcomes– In what ways were the needs met?

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.

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Page 14: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Page 15: 1 Volunteer Chaplain Training Module 8 Pastoral Assessment The art of identifying and addressing people’s needs. © Copyright 2001 Al Henager. Use only

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Real Life• Case Study

– What were the Symptoms?– What were the Needs?– What were the Interventions?– What were the Outcomes?

• Use of the AIO system– To arrive at your A-I-O– To help you focus on the task– To show what we do

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What This Means• Pastoral Assessment is a

blending of Art & Science• Good Pastoral Assessments

help us do a better job• Reporting our pastoral

Assessments, Interventions, and Outcomes– Keeps us accountable– Demonstrates the value of what

we do

© Copyright 2001 Al Henager. Use only with written permission and with proper credit.