1 Transformational Leadership LINDA MORRISON CHIEF OPERATING OFFICER CHRISTIAN CARE CENTERS, INC

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Transformational Leadership

LINDA MORRISON

CHIEF OPERATING OFFICER

CHRISTIAN CARE CENTERS, INC.

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Objectives

• Define transformational leadership

• Discuss and compare leadership styles

• Identify qualities that best meet organizational and individual staff needs

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Transformational Leadership

• Transformational leadership has been described by various individuals

• Many articles written about this style and it is considered the most popular to teach or model

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Definition 1

• According to Wikipedia:

• Transformational leadership is a leadership style where one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality

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Definition 2

• According to Tracey and Hinkin (1998), transformational leadership is a process that motivates people by appealing to higher ideas and moral values, defining and articulating a vision of the future and forming a base of credibility

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Four Key Elements of Transformational Leadership

The Four I’s:• Idealized influence

• Inspirational motivation

• Intellectual stimulation

• Individualized consideration (Joanne Ciulla)

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How Common Is Transformational Leadership

• Transformational leadership is often seen in various situations such as:

• Parents motivating their children

• A teacher motivating a student or students

• A manager motivating their staff

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Burns

• MacGregor Burns first introduced transformational leadership in 1978 but not for long term care or even healthcare at the time, it was for political leadership

• Burns described and compared two conflicting leadership styles

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Transactional

• First: Transactional leadership Example:

“If you help me THEN I will help you”

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Transactional cont~

• If it benefits “me” and I get somewhere in life then “fine” if it does not go well, the relationship can end at any point.

• No loyalty or support involved by either individual

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Transformational

• Flip side is ‘Transformational’ Leadership

• The leader works to establish a committed relationship between the leader and the follower

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Transformational

• Belief that transformational leaders are facilitators of change and move the process through the organization

• Create a sense of possibility and vision for the future of the organization

• Have a desire for common goals, not “me” but “us”

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What Is Your Leadership Temperature?

How do you know where you fall on the

leadership scale?

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The Leader’s Self Inventory

• Before a leader is strong enough to lead

• They need to have a personal transformation

• A leaders behavior influences and motivates others so it is very important that a leader does a “self evaluation”

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Take the Test

• Various tests that help you to better understand your leadership style by focusing on your personality traits and who you are as an individual

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Test Examples

• Myers-Briggs Personality Test:

• Measures psychological preferences in how people perceive the world and make decisions

• Clifton StrengthsFinder Themes:

• 180 questions to help you determine your top five strengths and talents, similar to Myers-Briggs

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How Do We Decide

• When you are talking about leadership style, it is a good idea to write down what want you want to be as a leader, what will your leadership “wish list” include?

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Leading Your Staff through Change

• Look at the needs of your staff and how you can best lead them through culture change and all of the day to day changes that occur within your community

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What Qualities Make the “Best” Style?• How do you want the residents and elders

to be treated?

• Start thinking in terms of best serving your population and then consider these qualities as what you want to model for your staff

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Respect

• First and foremost is respect

• You want your staff to know that you respect and appreciate them

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Dignity

• You want the staff to have a sense of dignity about working for your organization to feel that they are treated with dignity and in turn that they treat the residents and elders with dignity

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Tailored to Fit

• Your leadership style should be tailored to meet the needs of the organization and the needs of each individual, each of your staff

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How would an organization look with the

influence of a Transformational Leader vs. a

Transactional Leader?

Organization Comparison

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Hierarchy Top Down• I am the boss what I say “goes”

• Staff have little say in decision making

• Get the job done, task over relationship

• Very task oriented in nature

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Influenced by Transformational Leadership

• Residents and direct care staff are at the heart of the nursing home

• They direct the care and make decisions

• Hierarchy is no longer the guide

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What is Special About the Staff?• With transformational leadership we look for ways

to bring out the best in staff

• To help them to grow

• Search for new opportunities that the staff want to participate in

• As the staff grow they rise to the occasion

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What are the benefits?• Research has identified many benefits to

transformational leadership. Examples include~

• Job satisfaction

• Less stress

• Happier residents

• Improvement in quality of care and safety practices

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Summary

• As a leader…know your staff

• Work to bring out the best in each individual

• Value their input and allow them to grow

• This is the foundation of a transformational leader!