Leading Transformational

Change

Martyn Allison

June 2017 www.local.gov.uk

Transformational Change

By transformational change, we mean a change that is not merely an extension or improvement over the past. It involves discontinuity, a shift in assumptions and a willingness to work with complexity. Transformational change requires a shift in mindset, behaviour and ways of working together. It must be led by the organisation’sleaders with a focus on vision, mission, strategy, culture and values.

STEP 1. Review and challenge current practice and performance.

•What evidence is there that we are making a difference to people’s lives with the resources available? •Are we just serving the “regular customers” or also those with greatest need? •Compared to others are we operating as efficiently and effectively as the best?

Outcome: I am clear about what needs to change and be

improved.

STEP 2.Build political and partner relationships that enable

collaborative working.

•How can I help my fellow councillors and partners better understand the contribution sport and physical activity can make to their priorities? •Are we working as collaboratively as possible with other council services to address community needs and priorities and deliver shared outcomes? •Are we working as collaboratively as possible with other stakeholders, partners and councils?

Outcome: I have created collaborative alliances to support the changes I want to make.

STEP 3Assess ALL the options for change.

•Are our current delivery arrangements capable of delivering the outcomes that are needed?•Are our delivery arrangements sustainable for the future?•What are other councils doing that we could learn from?•What type and level of change is required which I am prepared to support and what am I not prepared to do?•Have I seriously considered all the possible options open to us?

Outcome: I have identified the best option for delivering the services in the future.

STEP 4Lead and sustain the changes.

•Am I clear about what the services should look like and be achieving in five years’ time?•Do I know who will help me deliver the changes?•Have I communicated this vision to everyone involved?•Have I ensured that things have started to change in the way we intended?•Have I established key milestones to ensure that the momentum is maintained?

Outcome: Our services are more efficient and effective for my local

community.

Four steps to transforming services.

The key questions leading members need to ask?

STEP 1. Review and challenge current practice and performance.

•What evidence is there that we are making a difference to people’s lives with the resources available? •Are we just serving the “regular customers” or also those with greatest need? •Compared to others are we operating as efficiently and effectively as the best?

Outcome: I am clear about what needs to change and

be improved.

STEP 2.Build political and partner relationships that enable

collaborative working.•How can I help my fellow councillors and partners better understand the contribution sport and physical activity can make to their priorities? •Are we working as collaboratively as possible with other council services to address community needs and priorities and deliver shared outcomes? •Are we working as collaboratively as possible with other stakeholders, partners and councils?Outcome: I have created collaborative alliances to support the changes I want to make.

STEP 3Assess ALL the options for change.

•Are our current delivery arrangements capable of delivering the outcomes that are needed?•Are our delivery arrangements sustainable for the future?•What are other councils doing that we could learn from?•What type and level of change is required which I am prepared to support and what am I not prepared to do?•Have I seriously considered all the possible options open to us?Outcome: I have identified the best option for delivering the services in the future.

STEP 4Lead and sustain the changes.

•Am I clear about what the services should look like and be achieving in five years’ time?•Do I know who will help me deliver the changes?•Have I communicated this vision to everyone involved?•Have I ensured that things have started to change in the way we intended?•Have I established key milestones to ensure that the momentum is maintained?

Outcome: Our services are more efficient and effective

for my local community.

Transformational

Change

By transformational change, we mean a change that is not merely an extension or improvement over the past. It involves discontinuity, a shift in assumptions and a willingness to work with complexity. Transformational change requires a shift in mindset, behaviour and ways of working together. It must be led by the organisation’s leaders with a focus on vision, mission, strategy, culture and values.