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First Principles x UNC Libraries
Camille Thomas
Information Architecture
3/17/14
#1—Wayfinding
Horizontal Menu with subcategories
User Card Sorting!
Easy search bar
Search options under bar
Side bar with “common use” options
Breadcrumbs
#2–Expectations & Feedback
Portal led to “NClive” but there was no indication that it led away from the library site
This may be expected for university users
Dead link!
#3—Design Ergonomically
No music attack
Clean/ minimalistic design
Reasonable amount of scrolling
Responsive site & mobile app
#4—Consistency & Standards
Search Bar similar to popular search engines
Portals with same color scheme for databases, etc.
Compares to many mainstream information sites AND academic library sites
Only problems are things that don’t work AS perfectly
#5 &6 —Error Support/Recognition vs. Recall
Some spelling/ error alerts for catalog but not totally intuitive E.g. “Tracy Ellis Ross” vs. “Tracee Ellis Ross”
Lots of individual pages = remembering where things are in the menu E.g. Library hours and scanning/copying/ printing information
No side bars of related information
#7—Varying Skill Levels• No fuss cool features vs. “trendy” delivery
• Info clearly displayed
• Random card sort = real life personas & user-centered architecture
• Something for Advanced users and something for non-advanced users (e.g. Advanced Search, Social Media & RSS feed)
Search Options! Varying Skills!Cool browsing options = exploraration-friendly, users don’t have to know what they are seeking, encourages using media for fun
#8—Provide Contextual Help
A to Z Sitemap
Contextualized Help
No “Help” label
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