Calm Technology: Design for the Next Generation of Devices

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Calm Technology

Amber Case | @caseorganicResearch Fellow,

Harvard Berkman Klein CenterMIT Media Lab

Ft. Lauderdale, FL | 1 Feb 2017 calmtech.com

Design for the Next Generation of Devices

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50 billion devices will be online by 2020. -Cisco

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Sound good?

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Consider…

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The "Smart" Watch

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The "Smart" Fridge

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The Dystopian Kitchen of the Future

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Connected Animals

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The new Schrödinger's Cat

Failure forces humans to ‘manually’ feed ravenous pets

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PetNet is not held responsible for any service failures:

Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/

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An era of interruptive technology

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We need a Calm Technology

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XEROX PARC: mid-90sMark Weiser John Seeley Brown

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“A good tool is an invisible tool. By invisible, we mean that the tool does not intrude on your consciousness; you focus on the task, not the tool.” Mark Weiser -- 1993

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Designing Calm Technology

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I. Technology shouldn’t require all of our attention, just some of it, and only when necessary

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A Tea Kettle

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II. Technology should empower the periphery

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LUMOBack Smart Posture Sensor

Buzzes you when you

exhibit poor posture.

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III. Technology should inform and encalm

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Weather Status Lighting

Hue Lightbulb connected to a weather report

Aaron Parecki@aaronpk 2014

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1. Machines shouldn't act like humans2. Humans shouldn't act like machines

IV. Technology should amplify the best of technology and the best of humanity.

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Sleep Cycle Sleep Tracker and Alarm Clock

sleepcycle.com

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Sleep Cycle Sleep Tracker and Alarm Clock

sleepcycle.com

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V. Technology can communicate,but it doesn’t need to speak

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The Roomba Robotic Vacuum Cleaner

:)

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VI. Technology should consider social norms

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Restorative

Normal

Enhancing Fear-inducing

Accepted

Invisible

Technology Social EffectExample

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The arrival of the smartphone camera

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Google Glass

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VII. The right amount of technology is the minimum amount to solve the problem

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Street Lights Toilet Occupied Sign

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VIII. Technology should make use of the near and the far

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Evolution of computers over time

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Process as much as possible on the device itself.

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Good design allows people to accomplish their goals in the least amount of moves

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Calm Technology allows people to accomplish the same goals with the least amount of mental cost

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A person's primary task should not be computing, but being human.

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The scarce resource in the 21st Century will not be technology.It will be attention. - Mark Weiser

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8 Principles at Calmtech.com

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Calm TechnologyBook

Available fromAmazon.comOreilly Books

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Thank you very much!

Amber Case | @caseorganichttp://caseorganic.com

http://calmtech.com

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• 1500 times faster

3Scan:1500 times faster than humans

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