Challenge accepted: IBM Cloud onboarding & Upgrades to IBM Notes Browser Plug-in

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Challenge accepted: IBM Cloud onboarding & Upgrades to IBM Notes Browser Plug-in

ICON UK 2015

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panagenda contributes tothe best collaboration landscapesall around the world

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Daniel ReimannLotus IBM Notes / Domino since 1999

Consultant

– Administration / Development

– Migrations / Consolidations

– Notes Client Management

– IBM Infrastructure Analysis

With panagenda since 2011, core competence

– Notes Client Management

– IBM Infrastructure Analysis and Optimization

– Travelling around the globe

– Organizing TAM team and technical support in panagenda

Head of Technical Account Management – panagenda

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Challenge accepted:IBM Cloud onboarding &Upgrades to IBM Notes Browser Plug-in

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Reasons for migrating (going) into the Cloud

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• Features features and features (Cloud first)

• Managed storage

• License costs

• Availability

• Performance

• Connectivity

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IBM Cloud solutions – good choice?

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• Hell yeah!

• IBM Cloud solutions / >7 billion $ 2014

• Amazon Cloud solutions / 4.6 billion $ 2014

• Microsoft Cloud solutions / 4.4 billion $ 2014

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Choose SmartCloud Connections (Notes): Service Only or Hybrid

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• Fundamental decision. You have to get it right the first time!

• If you get it wrong you have to knock down and start over

• If you have to start over you will very likely lose your data!

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Differences between Service Only and Hybrid

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• Service Only:

– Your entire Email structure is in the Cloud including your Directory

– All of your Administration is done in the Cloud via web interface

– It’s all or nothing: When you move your MX-records your entire organization has to switch to Cloud all at once

– Very limited options for customization

– No knowledge about Notes/Domino Administration required to manage your users

• Hybrid:

– SmartCloud Notes becomes an extension of the on-premises Notes/Domino infrastructure

– Administration of users is done both using Domino tools on-premises and the webinterface

– You can put your users on Cloud over time at a pace that you set

– You can migrate users email to the Cloud due to the integration with your on-premises servers

– More options for customization

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SmartCloud Notes Hybrid? yes, if ...

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• … you want to migrate user email

• … you want to move to Cloud in stages

• … you want to keep some users on-premises

• … you have Notes/Domino applications and will use them after the move to Cloud

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Not sure yet? More things to consider ...

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Service only Hybrid

No existing Notes/Domino environment Yes Maybe

Minimal/no Notes/Domino Admin skills Yes Maybe

No Notes/Domino Applications on-premises Yes Maybe

Need very minimal Administration capabilities Yes Maybe

Can start with clean slate inboxes Yes Yes

Can cutover all at once Yes Yes

Have Notes/Domino Admins skills and require flexible env. No Yes

Have Notes/Domino apps and want to maintain once move email to Cloud

No Yes

Want to keep existing user Ids No Yes

Want to migrate existing email No Yes

Require coexistence (Cloud and on-premises) No Yes

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SmartCloud Notes Hybrid: What does it require?

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• One (*) server with IBM Domino in a passthru role (Domino 8.5.2 or later)

– This server does not perform any mail routing or replication

– It doesn’t require any significant disk space and processing speed

• One (*) Domino hub server for directory replication and mail routing (Domino 8.5.1FP2 or later)

– that’s often an existing server

• Notes/Domino infrastructure (Directory server, etc…)

– Domino servers at appropriate (recent) versions

(*) two recommended for redundancy

Excellent White paper: Transitioning to IBM SmartCloud Noteshttp://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=SA&subtype=WH&htmlfid=LOW14026USEN

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SmartCloud Notes: Hybrid Architecture

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Wait!Before moving to the Cloud,you might want to consider this …

A marketing sidestep – Sorry, I‘ll hurry up as much as I can!

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Going Cloud: Analyze first!panagenda iDNA: Instant and Ongoing Analytics

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The future is now! – With business intelligence (BI) for email, applications,

collaboration and communication.

Your infrastructure holds a wealth of big and wide data that is waiting to work for you and your team. Here are a few of the most prominent topics where panagenda iDNA enables you to utilize it:

• Optimize operations, planning and strategy

• Measure actual usage and load, real-world billing

• Make informed decisions for Cloud, modernization, mobile, migration and consolidation

• Identify most and least used applications, e.g. by VIPs, sales, the business, certain geographies, client types

• Across IBM Notes rich clients, IBM iNotes, browser clients, mobile devices, servers and applications

More information: http://www.panagenda.com/solutions/business-intelligence/

Sample Report: http://www.panagenda.com/download/panagenda_iDNA_Report_Demo.html

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Going cloud without knowing what you have today

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panagenda iDNA: Database usage

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The "bubble chart" showshow alive and used theenvironment is. Everybubble is a database andits color indicates the type,like mail or application.Small bubbles are used byfew users, large bubblesby many. The X-axisshows read traffic, the Y-axis shows write traffic -so databases on the topright are have mostnetwork I/O while ones onthe lower left are rarelyused.

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panagenda iDNA: Database sizes

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See your databases'storage requirementscategorized by size anddatabase type, therebyoffering immediate insightas to which types ofdatabases consume themost disk space.

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panagenda iDNA: Network traffic

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Observed network trafficbetween clients andservers over time. Thisallows to identify regularand irregular peaks easily,for example. You caninteract with this chart byzooming into selectedtime spans.

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panagenda iDNA: Data volumes paired with geo-information

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This demo visualizesoptional iDNA functionalityto further enrich collecteddata with HR data and/orgeographical information.This facilitates a broadrange of possiblevisualizations, such asdisplaying reports andcharts as per region,country, city ordepartment, as well asadapting contentaccording to authorizationin iDNA portal.

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panagenda iDNA: Cloud and webification potential

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This demo visualizesoptional iDNA functionalityto integrate Domino weblog data. This enablesvarious reports around weband mobile usage. Thisexample shows what typesof databases are used byrich clients only, both richclients and browsers, or byweb browsers only(desktop or mobile). Appsthat are accessed from richclients usually involvehigher risks in e.g. Cloudand migration scenarios,compared to apps that arealready usable viabrowsers.

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panagenda iDNA: Mail Volume Analytics

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This "bubble chart" showshow alive the emailinfrastructure is. Everybubble is a mail domain andtheir color indicate differentTop-level domain names like.com, .de, .co.uk, etc. Thebubble size indicates theamount of users who havebeen in contact with thismail domain. The X-axisshows number of received,the Y-axis shows number ofsent messages - so withdomains on the top right,lots of messages have beenexchanged while ones onthe lower left are rarelycommunicated with.

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panagenda iDNA: Mail Volume Analytics

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This bar chart displays emailvolume separated bynumber of recipients permail. The X-axis showsnumber of recipients persent message, the Y-axisshows percentage of totalmessages delivered torecipients. With that one canrecognize how many internaland external recipients areaddressed per sentmessage and whichpercentage each category isout of 100%.

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panagenda iDNA: Mail Volume Analytics

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This bar chart displays emailvolume by size of sentmessages to internal andexternal recipients. The X-axis shows message sizes(1KB – 8GB), the Y-axisshows percentage of totaldelivered message volume.This gives a good overviewof what message sizes aresent to internal and externalrecipients and what amountof traffic each messagecauses to a multipliednumber of addressees.

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We’re assuming “Hybrid” in this session.Let’s onboard user mailfiles and their local IBM Notes client installation!

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Hybrid: Onboarding methods

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• OPT (Onboarding Planning Tool)

– Used to gather and fix potential problems in mail files at the start of the transfer process

– Time spent fixing issues here can save lots of time and aggravation later

• OTT (Onboarding Transition Tool)

– Used to manage the transfer of “batches” of mail files to the IBM data center

• To get access to OPT/OTT an IBM business partner needs to take classes and certifications

• OPT / OTT has been developed to enable Partner led Cloud service provisioning with data transfer

• IBM also delivers chargeable Cloud onboarding via Software Services for Collaboration (ISSC)

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Hybrid: Onboarding methods

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• MOM Tool (Mail Onboarding Manager)

– moves your on-premises IBM Notes mail data to the cloud

– provisions new or existing Connections Cloud accounts with SmartCloud Notes mail

– creates a replica of your on-premises Domino directory in the tool locally

– transfers mail files and assigns subscriptions

– is organized into 5 pages, each of which provides information or capabilities that step through the onboarding process

– controls when and how mail files are moved and accounts are provisioned

– monitors the onboarding progress on the tool's Dashboard or the Detail view on the Staging page

– can be used without the help of an IBM business partner

More information:

http://www-01.ibm.com/support/knowledgecenter/SSPS94/hybrid/topics/onboard_intro_c.dita?lang=en

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Hybrid: Mail Onboarding Manager Tool

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Hybrid: Mail Onboarding Manager Tool

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Hybrid: Mail Onboarding Manager Tool

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Hybrid: Mail Onboarding Manager Tool

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Hybrid: Mail Onboarding Manager Tool

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Hybrid: Mail Onboarding Manager Tool

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Hybrid: Mail Onboarding Manager Tool

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Now for the IBM Notes Client onboarding …

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Hybrid: IBM Notes Client onboarding

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Hybrid: IBM Notes Client onboarding

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• Client Configuration tool (config.nsf)

– Checks for the following information (besides many other things – see more info link below)

• The client is a version supported for IBM SmartCloud Notes access

• The config.nsf file contains information needed to perform the configuration

• The downloaded data is less than 24 hours old

– Confirms that the user is logged in using the ID that they will use in the service.

– Creates a wildcard Connection document that the client will use to connect to a mail server in the Cloud through the proxy server in the service. The server name in the Connection is */your_certifier, where your_certifier is the name of the OU certifier you provided for your mail servers during Cloud service configuration.

– Creates a Location document called ‘SmartCloud for username’, or updates it if it already exists and is incorrect

More information:

http://www-01.ibm.com/support/knowledgecenter/SSPS94/hybrid/topics/pln_hy_how_client_config_changes_client_c.dita?lang=en

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Too many user interactions needed you think? Check out this …

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panagenda MarvelClient: The #1 Client Management Solution

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Given what panagenda MarvelClient does for our customers, there are literallyhundreds of reasons for why you should choose panagenda MarvelClient:

• Client analysis and optimization

• Reduce helpdesk calls by up to 80%

• Onboard IBM Notes clients to the Cloud seamlessly

• Achieve best (cold and warm) client startup times

• Roaming, including Citrix, WTS, VDI and Connections Cloud

• Seamless client setups, upgrades and updates

MarvelClient puts you in control over all your IBM Notes client configurations and ensures smooth operations 365 days a year – from initial client setup, through one-of-a-kind roaming and continuously enforcing your desired settings, to keeping your clients up-to-date smartly.

More information: http://www.panagenda.com/solutions/business-intelligence/

Sample Report: http://www.panagenda.com/download/panagenda_iDNA_Report_Demo.html

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Live Demo:Notes client onboarding withpanagenda MarvelClient

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Live Demo:Migrating from Notes Standard client to IBM Client Application Access(formerly IBM Notes Browser Plug-in)

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Thank you !

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Sources

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• http://www.slideshare.net/DianaEmely/ibm-smart-cloud

• http://www.slideshare.net/rahulrai78/features-of-smartcloud-notes-in-hosted-and-hybrid-environments

• https://www.youtube.com/watch?v=22DS9Wv99Gk

• https://www.youtube.com/watch?v=LLL7lzumsxM

• https://www.youtube.com/watch?v=5wfQpYyJqWA

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