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Professional Programs, Projects & InitiativesJonnetta Pemberton, RN, BSN, MBA
CHMG Quality Improvement Performance Stories (QuIPS)
Creator, authored and editor for Cone Health Medical Group’s
first newsletter, Quality Improvement & Performance
Stories (QuIPS)
This quarterly newsletter focused on sharing best practice, quality and safety initiatives, and highlighted efforts to improve quality and safety throughout all 114 CHMG physician offices and ambulatory sites
CHMG Employee Engagement Initiatives
Good Catch AwardThis award was presented each quarter to a physician practice or office that had identified and prevented a patient safety event or demonstrated exceptional care
CHMG Patient Safety Awareness Contest This contest was created to recognize the work and success practices are having creating and implementing patient safety awareness
Recipients include: LeBauer Primary Care- Stoney Creek, LeBauer Heart Care- Church Street &
The Scanning Center
2014 Winners: Vascular & Vein Specialists of
Greensboro1st Runner-Ups:
Internal Medicine Residency Program at Cone Health
Competency & Education Program
This program was designed to incorporate new employee orientation, clinical competencies and education for 1500+ staff members in 114 physician offices and ambulatory settings
Visualized, developed, piloted, implemented and monitored the
CHMG Competency & Education Program
CHMG Orienting New Employees O.N.E.
New Employee Orientation New Employees
Competency & Education Tracking System
A tracking system was built for each practice to display each staff members competency and education completion
A master sheet was also accessible for leadership to view each practices’ quarterly
completion rate
Promotional Items
Designed CHMG promotional items such as T-shirts, lawn chairs, umbrellas, tumblers and coffee mugs to establish brand identity in the practices and community Coffee mugs &
Tumblers Lawn Chairs
T-shirts
Promotional Flyers & Programs
Created promotional flyers and programs for several medical group initiatives
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