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I have always prided myself on proactive management. Here are some tips for staying one step ahead.
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ONE STEP AHEAD Rhonda K. Smith
Account Consultant1/24/2014
Firefighting
Making mistakes when you’re stretched Don’t wait for your customer to complain Always responding to new problems Hectic, stressful and inefficient
Plan Ahead
Always be one step ahead of your customer
“Reactive Management” results in low quality work
You may miss strategic opportunities Less time to unwind
Initiative Tossed and turned new waves take you
by surprise Scrambling to stay afloat A reactive swimmer is overwhelmed and
exhausted The proactive swimmer has enough
energy to take in the available information and adapt to it
“Somebody get me out of here, please!”
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