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A Primer on Body Language Essentials
The Secrets of Persuasive Communication
Mirror, Mirror
ACTIONSWe all know that
speak
LOUDERthan
WORDS
Experts say
Words7%
Tonality38%
Body Language55%
Why You Should Learn BL Essentials Establish trust and credibility even before you open
your mouth
Learn to pick up subtle cues
Feel comfortable in your own skin and make others comfortable around you
Relate easily to the opposite sex
Make others feels special – and not because you want something from them
Communicate your ideas with subtle authority
Be the Alpha You!
Get anyone to say yes to you
Body Language could mean
Body Language
Word Choice
Body Gestures
Facial Expressions
Tone Pitch
Voice (Volume)
Scent
Posture
Space
Think about these:
• Was there ever a time when you feel bad about a person you just met?
• Was there a time when someone told you that you look and move like you father/mother?
• Had a friend once noticed that you and your wife/husband are starting to look alike?
• Do you and your best friend share a few traits?
What is Mirroring?
• Mirroring is when you unconsciously imitate the person/s you are interacting with
• It is brought about by the Mirror Neurons in your brain
• These Neurons are triggered by various factors in our everyday lives
What is Mirroring?
Mirror Neurons are being effectively used by:
TV networks Film Sales People Leaders
Among many others.
Usually Mirroring happens naturally with those who make you feel comfortable, and even, at time with those you dislike.
It’s almost second nature.
Mirroring
So what does this mean to you?
Mirroring
If your brain unconsciously mirrors
another person, it means you can
consciously mirror him/her!
The Benefits of Mirroring
• Establishes rapport• Delivers trust• Encourages comfort• Targets the YES!
Factor
Where to use Mirroring
• Coaching Sessions• Meetings• Presentations • Romantic Dates• AND MANY MORE!!!
Mirroring in 5 Steps
Body Movements Facial Expressions Breathing Voice Blinking
Verbal Mirroring
Mirroring doesn’t stop with expressions, gestures, carriage, voice and breathing
You can also mirror communication styles!
Verbal Mirroring
YOU
Visual
Kinesthetic
Auditory
Verbal Mirroring
• Illustrate, look, sight, clear
Visual
• Hear, ring, listen, whisper
Auditory
• Grasp, rough, touch, calm
Kinesthetic
Surviving the Rough Spots
Start with a Starbucks Barista
Go Easy
Be Aware of the Other Person
Be Sincere
References
Bowden, M. (2010). Winning Body Language: Control the conversation, command attention, and convey the right message--without saying a word. New York: McGraw-Hill.
Goman, C. K. (2011). The Silent Language of Leaders: How body language can help-or hurt-how you lead. San Francisco: Jossey-Bass.
Pease, A., & Pease, B. (2006). The Definitive Book of Body Language. New York: Bantam Books.
Reiman, T. (2011). The Yes Factor: Get What You Want, Say What You Mean. New York: Plume.
OSATrains.com
Facebook/OSATrains.com
Orly.Agawin@osatrains.com
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