XM^Online by Victor Kmita

CLOUD TURNKEY SOCIAL HUB

THE PLACE TO LAUNCH NEW SERVICES

ONLINE PLATFORM TO RUN SERVICE BUSINESS

XM provides digital components to manage business of service provider

Starts from the mostessential tasks

Opens doors to otherservices online

Based on the cloudmakes it simple to start

XM extends digital capabilitiesmakes customer services mature

BUSINESS CASES

CORPORATE CLEANING

SPORT TRAINING & EQUIPMENT RENTAL

CONCIERGE SERVICE

SCHOOLING SERVICES

VIDEO SURVEILLANCE

MEDICAL DIAGNOSTICS WITH WEARABLE DEVICES

EQUIPMENT INSURANCE

ON-DEMAND BODYGUARDING

HOUSING SERVICES

AIR QUALITY CONTROL

PARKING SERVICE

EV CHARGE NETWORKS

CAR SHARING

BABY TOYS SHARING

PERSONAL CATERING

DISABLED PEOPLE ASSISTANCE

VoIP SERVICES

FITNESS CENTER

STEPS TO SUCCESS

service concept

simple businessmodel

fast servicelaunch

learn & enrich the service

build the customer experience

NEW SERVICE DEVELOPMENT STEPS

service concept

simple businessmodel

fast servicelaunch

learn & enrich the service

XM CUSTOM SOLUTIONSdesigning & delivering digital components to the growing services

STEPS TO SUCCESS

build the customer experience

service concept

simple businessmodel

fast servicelaunch

learn & enrich the service

STEPS TO SUCCESS

build the customer experience

XM INDUSTRY BUILDING BLOCKSthe platform and ready processes for starting services

service concept

simple businessmodel

fast servicelaunch

learn & enrich the service

STEPS TO SUCCESS

build the customer experience

XM SERVICE DIVERSITY PLATFORMturnkey business case shop & platform to start local business

XM SELF-SERVICE provides easy access to the consumer profile enables instant control over the orders, requests, products and

offers from desktop or mobile

ANCHOR SOLUTIONS

Special offers are shown and aligned to every consumer to feel personal care

XM helps to turn chats and social networks into service channels

ANCHOR SOLUTIONS

OFFICE SERVICES

Lessee Employees

Lessee Administration

LandlordAdministration

LandlordManagement

Technical systems & Smart Devices

Service Companies

Rating and ChargingGets real-time control over consumer expenses based on his personal service conditions

Billing & Invoicing Tracks and saves the service usage and costsMakes your invoices ready at the right time

Products CatalogOrganizes your selling offers into structured catalogueControls the changes and shortly updates it for every channel

Revenue CollectionIntegrates variety of payment channels with balance management and full set of financial operations

XM BILLING IS COMFORTABLE WAY OF MAKING MONEY WITH YOUR SERVICE

ANCHOR SOLUTIONS

ANCHOR SOLUTIONS

ConsumersChargers Network Suppliers

OtherServices Integration

Price & Revenue Management

Suppliers Settlements

Consumer Relations

Status inReal-Time

Service Access

XM FOR EV CHARGING STATIONS

ChargingCredit Control

CollectionAgreements

ANCHOR SOLUTIONS

XM CAMPAIGN MANAGEMENT

▪ Engages customer on the every step of life-cycle

▪ Helps to communicate with customer in the right context

▪ XM is a tool to implement marketing actions with ease

ANCHOR SOLUTIONS

Individual & BusinessConsumers

PartnerService

Providers

Partner Management

⬝ Create services

⬝ Integrate by configuration

⬝ Define price packages

⬝ Rate & charge

⬝ Calculate remuneration

PARTNER SERVICES PORTAL

Integrationto Technical Ecosystem

RemunerationRevenue Share

NEXT STEPS

▪ Get into the business case

▪ Demo and PoC

▪ MVP+

▪ Grow and extend capabilities

XM IS A PLATFORM + DELIVERY

+ Business analysis & processes optimization+ Software solutions architecture+ Integration, development & deployment+ 24x7 support and maintenance

Company ICT^hothouse OÜUkraine-EstoniaXM^online™18 months in operation40+ engineers

Key Team10+ years in TelcoExperts in: ⬝ business automation⬝ customer service⬝ high-available services

▪▪▪▪▪

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XM TEAM

⬝ Automation of Telecom business with 10M+ subscribers

⬝ Business Support System Swap project delivery for Telecom operation with 1M of subscribers. Awarded by Total Telecom in 2014.

⬝ Organizing 2nd and 3rd level support

⬝ 20+ projects for 6 companies delivered by key team

⬝ CoBiT, PCI-DSS, ITIL, eTOM experience

⬝ Certified in Project Management, Scrum, Data Science, technologies

https://xm-online.com/

product of

https://icthh.com/

For more information: info@xm-online.com

Let us chatVictor Kmita

business development

victor@xm-online.com+380 (97) 2150749+44 (330) 2231749