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CLOUD TURNKEY SOCIAL HUB
THE PLACE TO LAUNCH NEW SERVICES
ONLINE PLATFORM TO RUN SERVICE BUSINESS
XM provides digital components to manage business of service provider
Starts from the mostessential tasks
Opens doors to otherservices online
Based on the cloudmakes it simple to start
XM extends digital capabilitiesmakes customer services mature
BUSINESS CASES
CORPORATE CLEANING
SPORT TRAINING & EQUIPMENT RENTAL
CONCIERGE SERVICE
SCHOOLING SERVICES
VIDEO SURVEILLANCE
MEDICAL DIAGNOSTICS WITH WEARABLE DEVICES
EQUIPMENT INSURANCE
ON-DEMAND BODYGUARDING
HOUSING SERVICES
AIR QUALITY CONTROL
PARKING SERVICE
EV CHARGE NETWORKS
CAR SHARING
BABY TOYS SHARING
PERSONAL CATERING
DISABLED PEOPLE ASSISTANCE
VoIP SERVICES
FITNESS CENTER
STEPS TO SUCCESS
service concept
simple businessmodel
fast servicelaunch
learn & enrich the service
build the customer experience
NEW SERVICE DEVELOPMENT STEPS
service concept
simple businessmodel
fast servicelaunch
learn & enrich the service
XM CUSTOM SOLUTIONSdesigning & delivering digital components to the growing services
STEPS TO SUCCESS
build the customer experience
service concept
simple businessmodel
fast servicelaunch
learn & enrich the service
STEPS TO SUCCESS
build the customer experience
XM INDUSTRY BUILDING BLOCKSthe platform and ready processes for starting services
service concept
simple businessmodel
fast servicelaunch
learn & enrich the service
STEPS TO SUCCESS
build the customer experience
XM SERVICE DIVERSITY PLATFORMturnkey business case shop & platform to start local business
XM SELF-SERVICE provides easy access to the consumer profile enables instant control over the orders, requests, products and
offers from desktop or mobile
ANCHOR SOLUTIONS
Special offers are shown and aligned to every consumer to feel personal care
XM helps to turn chats and social networks into service channels
ANCHOR SOLUTIONS
OFFICE SERVICES
Lessee Employees
Lessee Administration
LandlordAdministration
LandlordManagement
Technical systems & Smart Devices
Service Companies
Rating and ChargingGets real-time control over consumer expenses based on his personal service conditions
Billing & Invoicing Tracks and saves the service usage and costsMakes your invoices ready at the right time
Products CatalogOrganizes your selling offers into structured catalogueControls the changes and shortly updates it for every channel
Revenue CollectionIntegrates variety of payment channels with balance management and full set of financial operations
XM BILLING IS COMFORTABLE WAY OF MAKING MONEY WITH YOUR SERVICE
ANCHOR SOLUTIONS
ANCHOR SOLUTIONS
ConsumersChargers Network Suppliers
OtherServices Integration
Price & Revenue Management
Suppliers Settlements
Consumer Relations
Status inReal-Time
Service Access
XM FOR EV CHARGING STATIONS
ChargingCredit Control
CollectionAgreements
ANCHOR SOLUTIONS
XM CAMPAIGN MANAGEMENT
▪ Engages customer on the every step of life-cycle
▪ Helps to communicate with customer in the right context
▪ XM is a tool to implement marketing actions with ease
ANCHOR SOLUTIONS
Individual & BusinessConsumers
PartnerService
Providers
Partner Management
⬝ Create services
⬝ Integrate by configuration
⬝ Define price packages
⬝ Rate & charge
⬝ Calculate remuneration
PARTNER SERVICES PORTAL
Integrationto Technical Ecosystem
RemunerationRevenue Share
NEXT STEPS
▪ Get into the business case
▪ Demo and PoC
▪ MVP+
▪ Grow and extend capabilities
XM IS A PLATFORM + DELIVERY
+ Business analysis & processes optimization+ Software solutions architecture+ Integration, development & deployment+ 24x7 support and maintenance
Company ICT^hothouse OÜUkraine-EstoniaXM^online™18 months in operation40+ engineers
Key Team10+ years in TelcoExperts in: ⬝ business automation⬝ customer service⬝ high-available services
▪▪▪▪▪
▪▪
XM TEAM
⬝ Automation of Telecom business with 10M+ subscribers
⬝ Business Support System Swap project delivery for Telecom operation with 1M of subscribers. Awarded by Total Telecom in 2014.
⬝ Organizing 2nd and 3rd level support
⬝ 20+ projects for 6 companies delivered by key team
⬝ CoBiT, PCI-DSS, ITIL, eTOM experience
⬝ Certified in Project Management, Scrum, Data Science, technologies
https://xm-online.com/
product of
https://icthh.com/
For more information: [email protected]
Let us chatVictor Kmita
business development
[email protected]+380 (97) 2150749+44 (330) 2231749
