Why is Social Media Important? CPG & Food Industries

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Keynote Presentation at NFRA CPG Food CEO Conference, Naples, Florida National Frozen and Refrigerated Food Association Conference Prepared by @LeeBogner, Founder + CMIO @LeeBogner.com Group | former CIO | Chief Information Officer and Head of Social Media Business Unit at NY digital agency, Former eCommerce Chief / GM at buybuyBaby.com [#2 baby retailer, eCommerce and stores, omni-channel retailer] - End-to-end eCommerce strategy and operations management Former CIO/CMO at Real Savvy Media [now DisneyFamily.com/Parenting] - end-to-end Digital Content and Media firm Contact Lee at 347-871-4533 | LeeBogner@LeeBogner.com | www.LeeBogner.com

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MAD MEN

DALE CARNEGIE

MAD MEN

62% ONE DIGITAL

DEAL ACTIVITY

2010 GMA Report

2010 GMA Report

Shopper

marketers are

experimenting

with a broad set

of deal-related

vehicles

providing greater

targeting than

traditional

coupons and

circulars and

offer new

collaboration

opportunities.

2010 GMA Report

Shopping SOCIAL

Shopping SOCIAL

Shopping SOCIAL

Food has ALWAYS been Social

Food and recipes/cooking are #3 and

#5 blog-related topics among women

NOT a Conversation

14-25* minutes

on Facebook

44* minutes a day

DOING

BEING

“Something you Buy” “Something you Trust” “Something you Want”

“Something you Prefer” “Something you Love” “Something you

Participate In”

Build Brands through PARTICIPATION

SOCIAL MEDIA ENGAGEMENT

#1

#2

#3

#4

#5

#6

OBJECTIVES, then Tactics

1 2 3 4 5 6 7 8

MONTHS

IMPACT

National Frozen & Refrigerated Foods Association

1,758 Facebook Fans

405 members in

LinkedIn Group

Corporate and Consumer

Websites and Email

Newsletters

Facebook Features:

Sweeps, Recipes,

Cooking Videos

CASE STUDY

American Egg Board 84,724 Facebook Fans

2,548 Twitter Followers

2,528 YouTube Views

Facebook Features:

Games, Causes, Recipes,

Videos, Events, Polls

CASE STUDY

Cattlemen’s Beef Board 2,308 Facebook Fans

628 Twitter Followers

3,433 YouTube Views

Utilizes Facebook,

Twitter, YouTube, RSS

and LinkedIn

Separates consumer

sites from producer sites

CASE STUDY

Grocery Manufacturers Assoc. 248 Facebook Fans

394 Twitter Followers

Does not utilize YouTube

No consumer-facing

website

Facebook Features:

FDA, Food Pricing,

Recycling, Safety, Health/Nutrition

CASE STUDY

National Pork Board 215 Facebook Fans

2,992 Twitter Followers

13,082 YouTube Views

Corporate Sites:

Job postings and

industry news

Consumer Sites:

Recipes, announcements,

demonstrations

CASE STUDY

Eggo Waffles 14,287 Facebook Fans

Cause-Related Campaigns

Company Page on LinkedIn

“Share 1,000,000

Breakfasts”

Little Social Media Outside

Of FB & Corporate Site

CASE STUDY

TombStone Pizza (Nestle) 187,054 Facebook Fans

3,011 YouTube Views

Special Features:

Special offers, polls,

product talk

“What do you want on

your TombStone?”

RSS Feeds

Some Technical Issues

CASE STUDY

Land O’ Lakes 2,978 Facebook Fans

625 Twitter Followers

1,109 YouTube Views

Consumer Website

Serves As Access Point

Recipes Are Focal Point –

Tweets, Demos, Blog Posts

CASE STUDY

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