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Why is Social Media Important? CPG & Food Industries

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Keynote Presentation at NFRA CPG Food CEO Conference, Naples, Florida National Frozen and Refrigerated Food Association Conference Prepared by @LeeBogner, Founder + CMIO @LeeBogner.com Group | former CIO | Chief Information Officer and Head of Social Media Business Unit at NY digital agency, Former eCommerce Chief / GM at buybuyBaby.com [#2 baby retailer, eCommerce and stores, omni-channel retailer] - End-to-end eCommerce strategy and operations management Former CIO/CMO at Real Savvy Media [now DisneyFamily.com/Parenting] - end-to-end Digital Content and Media firm Contact Lee at 347-871-4533 | [email protected] | www.LeeBogner.com

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MAD MEN

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DALE CARNEGIE

MAD MEN

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62% ONE DIGITAL

DEAL ACTIVITY

2010 GMA Report

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2010 GMA Report

Shopper

marketers are

experimenting

with a broad set

of deal-related

vehicles

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providing greater

targeting than

traditional

coupons and

circulars and

offer new

collaboration

opportunities.

2010 GMA Report

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Shopping SOCIAL

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Shopping SOCIAL

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Shopping SOCIAL

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Food has ALWAYS been Social

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Food and recipes/cooking are #3 and

#5 blog-related topics among women

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NOT a Conversation

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14-25* minutes

on Facebook

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44* minutes a day

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DOING

BEING

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“Something you Buy” “Something you Trust” “Something you Want”

“Something you Prefer” “Something you Love” “Something you

Participate In”

Build Brands through PARTICIPATION

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SOCIAL MEDIA ENGAGEMENT

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#1

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#2

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#3

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#4

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#5

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#6

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OBJECTIVES, then Tactics

1 2 3 4 5 6 7 8

MONTHS

IMPACT

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National Frozen & Refrigerated Foods Association

1,758 Facebook Fans

405 members in

LinkedIn Group

Corporate and Consumer

Websites and Email

Newsletters

Facebook Features:

Sweeps, Recipes,

Cooking Videos

CASE STUDY

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American Egg Board 84,724 Facebook Fans

2,548 Twitter Followers

2,528 YouTube Views

Facebook Features:

Games, Causes, Recipes,

Videos, Events, Polls

CASE STUDY

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Cattlemen’s Beef Board 2,308 Facebook Fans

628 Twitter Followers

3,433 YouTube Views

Utilizes Facebook,

Twitter, YouTube, RSS

and LinkedIn

Separates consumer

sites from producer sites

CASE STUDY

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Grocery Manufacturers Assoc. 248 Facebook Fans

394 Twitter Followers

Does not utilize YouTube

No consumer-facing

website

Facebook Features:

FDA, Food Pricing,

Recycling, Safety, Health/Nutrition

CASE STUDY

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National Pork Board 215 Facebook Fans

2,992 Twitter Followers

13,082 YouTube Views

Corporate Sites:

Job postings and

industry news

Consumer Sites:

Recipes, announcements,

demonstrations

CASE STUDY

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Eggo Waffles 14,287 Facebook Fans

Cause-Related Campaigns

Company Page on LinkedIn

“Share 1,000,000

Breakfasts”

Little Social Media Outside

Of FB & Corporate Site

CASE STUDY

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TombStone Pizza (Nestle) 187,054 Facebook Fans

3,011 YouTube Views

Special Features:

Special offers, polls,

product talk

“What do you want on

your TombStone?”

RSS Feeds

Some Technical Issues

CASE STUDY

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Land O’ Lakes 2,978 Facebook Fans

625 Twitter Followers

1,109 YouTube Views

Consumer Website

Serves As Access Point

Recipes Are Focal Point –

Tweets, Demos, Blog Posts

CASE STUDY

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