Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

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LEANING INTO THE FUTURE:

Amidst all of this disruption, what the H***

is an Information Professional and why should anyone

care?

1996: The Technology

Landscape

1996: Jurassic Web

For following slides –http://www.slate.com/articles/technology/technology/2009/02/jurassic_web.html

1996: Jurassic WebOnly 20 million American adults

had access to the Internet.

1996: Jurassic WebSomething called

a “blog” was still

3 years away.

1996: Jurassic Web99% phone users

did not find text messaging

to be of any use.

1996: Jurassic WebThe first iPhone was still 11 years away.

1996: Jurassic WebMicrosoft's Office 97 was

published in December 1996 on

a CD ROM but also on a set of

45 3½-inch floppy disks.

1996: Jurassic WebThere's no YouTube,

Huffington Post, Google, Twitter,

Facebook, or Wikipedia.

1996: Jurassic WebA Clinton was President of

the United States.

And this prescient voice, one month before I joined AIIM…

“Despite the euphoria of Internet enthusiasts and the hyped-up selling palaver of some web services providers, we remain uncertain as to the long-run substantive benefits the Internet will bring to businesses and to individual users.” --AIIM Inform Magazine, April 1996

Oops.

So what the heck is this thing called

AIIM about, anyway?

3 words.

People. Process. Technology.

People. Process. Technology. How can we

automate content

intensive, complicated,

mission-critical processes?

Industry = Departments at

Fortune 500 scale

organizations.

Information Management

People. Process. Technology. How can we

automate content

intensive, complicated,

mission-critical processes?

Industry = Departments at

Fortune 500 scale

organizations.

Complex, custom and expensive

implementations.

No standard body of

knowledge; expertise

lodged in the consulting

community.

Information Management

People. Process. Technology. How can we

automate content

intensive, complicated,

mission-critical processes?

Industry = Departments at

Fortune 500 scale

organizations.

Complex, custom and expensive

implementations.

No standard body of

knowledge; expertise

lodged in the consulting

community.

Solutions are difficult to use

and require lots of training, but

who cares because the

people who use it are specialists

anyway?

Information Management

Meanwhile, back in the real world, a lot of “stuff” is going on.

And this “stuff” is accelerating…

Klaus Schwab World Economic Forum, 2016:  

"The speed of current breakthroughs has no historical

precedent."

Steven Kotler: "For the first time in history, the world’s leading experts

on accelerating technology are

consistently finding themselves too

conservative in their predictions…"

Dion Hinchcliffe: “The old days of doing it all ourselves using traditional IT projects are receding and even counterproductive much of the time.”

The Indicators of Accelerating Digital Disruption:

MINDSETS – MESSAGES – MONEY – MACHINES

MINDSETS – How Do We Look at Things?

“I’ll set up a meeting with IT.”

“How can I do it myself?”

‘How do I control information?”

“How do I set information free?”

Updating legacy

Rolling out apps

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

MESSAGES – What Stories Do We Tell?

SHAREPOINT SLACKTELLER DEPOSITS =

$.65 EACHMOBILE DEPOSITS =

$.03 EACH

IT Heroes = EFFICIENCY

IT Heroes = INNOVATION

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

MONEY – What do we value?

GM VALUATION = $55 BILLION

UBER VALUATION = $68 BILLION

Physical -> Digital

Digital -> Physical

GDP Korea = $1.3 T FB, AMZN, AAPL, GOOG = $1.3 T

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

MACHINES – What Skills do we need?

ON-PREMISE CLOUD

PC is the LEGO MOBILE is the LEGO

Build and Develop Configure and Connect

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

What is the net impact of this on

People, Process, and Technology?

People. Process. Technology. Process owners

can implement their own solutions.

Business processes must

be appified.

Everything begins with

mobile.

Information Management

People. Process. Technology. Process owners

can implement their own solutions.

Business processes must

be appified.

Everything begins with

mobile.

Configure, connect and mobile skills

key.

End of perimeter-based

security.

Massive legacy drag.

Information Management

People. Process. Technology. Process owners

can implement their own solutions.

Business processes must

be appified.

Everything begins with

mobile.

Configure, connect and mobile skills

key.

End of perimeter-based

security.

Massive legacy drag.

Usability is everything.

Even individual users can

implement their own solutions.

Blurring of lines between home and the office.

Information Management

All of which translates into three very different

perspectives.

How can I do this as

quickly and

cheaply as possible?

Can I buy a solution

by the drink?

How can I do this without

involving IT?

PROCESS

How can I do this as

quickly and

cheaply as possible?

Can I buy a solution

by the drink?

Is this vendor

reliable?

How can I do this without

involving IT?

Is this solution

scalable?secure?

Am I going to be stuck supportin

g this solution?

TECHNOLOGY

PROCESS

How can I do this as

quickly and

cheaply as possible?

Can I buy a solution

by the drink?

Is this vendor

reliable?

How can I do this without

involving IT?

Where should I put my stuff?

Can work where

and how I want?

Is this solution

scalable?secure?

Am I going to be stuck supportin

g this solution?

Do I have what I

need to do my job?

PEOPLE TECHNOLOGY

PROCESS

A new tension.

Silos on Steroids vs.

Line of Business Agility

Who now owns the big picture?

Who provides the adult supervision to all of this?

Who is going to reconcile these three very different

perspectives?

People. Process. Technology.

Information Management

The Journey Has Just Begun. Join us.

The Journey Has Just Begun. Join us.

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