The Endearment Effect

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TheEndearment EffectSteve Sue, steve@storymanager.com

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Strong Stories Sell

Why Endearment?

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

CustomerPreference

Why Endearment?

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Customer Preference,Loyalty

Why Endearment?

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Customer Preference,Loyalty &Referral

What’s Endearment?

Price Endearment

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

What’s Endearment?

Brand = Endearment

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

What’s Endearment?

Story = Endearment

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

What’s Endearment?

Love = Endearment

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

EndearmentExercise

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Strong Stories Sell

1. Your Mission

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

2. Story-Crafting

helps

get

through

featuring

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

2. Story-Crafting

helps

get

through

featuring

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Volvo

2. Story-Crafting

helps

get

through

featuring

families

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Volvo

2. Story-Crafting

helps

get

through

featuring

families

safe and stylish transportation

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Volvo

2. Story-Crafting

helps

get

through

featuring

families

safe and stylish transportation

Swedish engineering

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Volvo

2. Story-Crafting

helps

get

through

featuring

families

safe and stylish transportation

Swedish engineering

cutting-edge technology coupled with superior design.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Volvo

2. Story-Crafting

helps

get

through

that features

families

safe and stylish transportation

Swedish engineering

cutting-edge technology coupled with superior design.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Volvo

2. Story-Crafting

helps

get

through

that features

families

safe and stylish transportation

Swedish engineering

cutting-edge technology coupled with superior design.

Volvo

Volvo. For Life.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

3. Result

Volvo helps families get safe and stylish transportation through Swedish engineering

that features cutting-edge technology coupled with superior design.

Volvo. For Life.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

3. Result: Vision Statement

Volvo helps families get safe and stylish transportation through Swedish engineering that features cutting-edge technology coupled

with superior design.Volvo. For Life.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

3. Result: Mission Statement

Volvo helps families get safe and stylish transportation through Swedish engineering

that features cutting-edge technology coupled with superior design.

Volvo. For Life.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

3. Result: Elevator Pitch

Hi, I’m __________ from Volvo.Volvo helps families get safe and stylish

transportation through Swedish engineering that features cutting-edge technology coupled

with superior design.Volvo. For Life.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

4. Endearment Review

Love Cust POV Benefits

helps

get

through

that features

families

safe and stylish transportation

Swedish engineering

cutting-edge technology coupled with superior design.

Volvo

Volvo. For Life.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

4. Endearment Review

© 2015, BizGym Fitness Center. All rights reserved. www.bizgym.com www.storymanager.com

Uniqueness Transparency

helps

get

through

that features

families

safe and stylish transportation

Swedish engineering

cutting-edge technology coupled with superior design.

Volvo

Volvo. For Life.

4. Endearment Review

Love Cust POV Benefits Uniqueness Transparency

helps

get

through

that features

families

safe and stylish transportation

Swedish engineering

cutting-edge technology coupled with superior design.

Volvo

Volvo. For Life.

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

The Endearment Effect

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

= Preference,Loyalty &Referral

Love Cust POVBenefits

Uniqueness Transparency

Solutions

Customer Attraction Studies (CAS)Linguistic Assets & Strategies (LAS)

Web / Search Engine Optimization (SEO)

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Likeability & Endearment Services

Steve@StoryManager.com

Solutions

Strong Stories Sell

FREE 30-Day Coupon Code: BBBLOVE

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

TheEndearment EffectLikeability & Endearment ServicesSteve Sue, steve@storymanager.com

© 2015, BizGym Fitness Center. All rights reserved. bizgym.com steve@storymanager.com

Strong Stories Sell

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