Social Media and Small Business: Pitfalls to Avoid

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“Social Media and Small Business: Pitfalls to Avoid” - A Webinar with Rachel Strella and Cathy Jennings

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Social Media & Small Business: Pitfalls to Avoid

Rachel Strella

Strella Social Media

Cathy Jennings

No Pressure Networking

Introductions

Rachel Strella

Strella Social Media

www.strellasocialmedia.com

Introductions

Cathy Jennings

No Pressure Networking

www.nopressurenetworking.com

Small Business Challenges

Small Business Challenges

Time

Small Business Challenges

Resources

Small Business Challenges

Money

Small Business Challenges

Social Media Knowledge

Common Pitfalls to Avoid

Common Pitfalls to Avoid

Poor Planning →Lack of Strategy →No Measurement →Failure to apply adequate

resources to execute your strategy

Common Pitfalls to Avoid

Poor Engagement →Lack of Consistency →Poor Content

Common Pitfalls to Avoid

Poor Customer Service → Ignoring the Audience →Deleting Negative Feedback →No Reputation

Management

Common Pitfalls to Avoid

Poor Synergy →“Silo” Efforts →Lack of Integration with

other social media channels, traditional media, and offline efforts

Common Pitfalls to Avoid

Misuse →Treating Social Media Like

Advertising →Mimicking or Focusing Too

Much on the Competition →Assuming It’s Magic or that

It Will “Fix” Your Business

Common Pitfalls to Avoid

Mismanagement →Managing Too Many

Media →Having the Intern or

Youngest Person on the Staff Manage Efforts

→Becoming Complacent

Practical Solutions

Practical Solutions

If You’re Already Guilty of These Pitfalls, It’s Not Too

Late to Get on Track!

Practical Solutions

Determine Goals Define Ideal Client Find Out Where They Are

on Social Media

Practical Solutions

Develop a Content Strategy

Develop a Short-Term Plan Brainstorm Ways to

Integrate Efforts Build Audience

Practical Solutions

List Tasks and Assign Responsibilities

Listen to Your Audience & Respond to Their Needs

Evaluate

A Plan for Your Small Business

A Plan for Your Small Business

A Plan Developed Just for You-The Small Business! Small Business Owner’s Guide to Social Media Releasing in Early November

A Plan for Your Small Business

Downloadable Guide 5 Modules

Theories Examples Exercises & Checklists Bonuses

A Plan for Your Small Business

Modules

Selecting the Right Social Media Channels Building Your Audience Planning Your Strategy Executing Your Strategy Evaluation

The Difference

The Difference

Explains the Why and the HOW Examples Guide You Through the Modules Workbooks Allow You to Apply it to Your Business

The Difference

Comprehensive, Yet Easy to Use REAL Strategy Examples Exclusively for Small Business Affordable

The Difference

ACT NOW & SAVE $50!

Email Strella Social Media & let us know you want to take advantage of this

webinar offer! We’ll add you to the

pre-order list!

The Difference

Email us at:

info@strellasocialmedia.com

To Save $50 on “The Small Business Owner’s Guide to Social

Media!” This brings your cost to just $99!

Offer valid thru 11/04/2012

Website and Blog: StrellaSocialMedia.com

NoPressureNetworking.com

Facebook: Facebook.com/StrellaSocialMedia

Facebook.com/CathyJennings

Connections and Resources

Twitter: Twitter.com/RachelStrella

Twitter.com/CathyJennings

LinkedIn: LinkedIn.com/in/RachelStrella

LinkedIn.com/in/CathyJennings

Connections and Resources

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