MLU Module 1 - Session 2

Mountain Land UniversityModule 1 Session IIMark A. Anderson

Mark A Anderson P.T.President

Vision Statement

Our vision statement takes into account the current status of our

company, and serves to point the direction

of where we wish to go

Vision Statement

Our vision statement is a picture of our company in the future.

It is our inspiration, the framework for all of our strategic planning.

Our Vision statement balances the possible with the impossible.

Vision Statement

Everything we do and say as part of our company should reflect achieving our vision statement

Vision Statement

“Our vision is to be a vital and valued provider of healthcare and related services while helping our customers and employees achieve their potential.”

Vision Statement

“Our vision is to be a vital and valued provider of healthcare and related services while helping our customers and employees achieve their potential.”

Vision StatementDefinition

Vital: Absolutely necessary important, essential

Valued: highly regarded or

esteemed, having importance:

Vision Statement

“Our vision is to be a vital and valued provider of healthcare and related services while helping our customers and employees achieve their potential.”

Vision StatementDefinition

Potential: Having possibility, capability,

or power. Existing in possibility :

capable of development into actuality

VALUES

Our Values are the nitty gritty detailed behaviors

that help us reach our vision

VALUES

They are so clear that everyone can understand and work towards their

perfect execution

VALUES

The behaviors that have created Mountain Land rehabilitation today

Are the behaviors that will determine its Future

OUR CORE VALUE

Clinical Excellence

We apply the highest standards of care to achieve the greatest medical outcomes for our patients

OUR CORE VALUE

OPERATIONAL AND FISCAL EFFICIENCY

We achieve maximal financial success through ethical, efficient and measured operational efforts

OUR CORE VALUE

CARING COMPANY CULTURE

We reach out to improve one’s work and work life through efforts to meet an individual’s personal and professional goals and expectations.

OUR CORE VALUE

EXCEPTIONAL CUSTOMER SERVICE

We exceed customer expectations through the application of an ever present conscious thought of unparalleled service to all.

OUR CORE VALUE

ENTREPRENUERIAL SPIRIT

We encourage the application of ethical behavior while developing creative and enterprising ideas to advance the welfare of customers, employees and the business.

WIG’sWildly Important Goal

Wildly Important Goal

Wildly Important Goals are simply defined: if we don’t

do X goal, we will fail.

It’s wildly important because if we don’t do it, we will fail.

Wildly Important Goal

Improve customer satisfaction by creating an exceptional experience in

every customer and patient interaction.

Attract, develop and retain exceptional employees.

Wildly Important Goal

Enhance systems and processes to improve

company wide operational efficiencies.

Wildly Important Goal

Achieve budgeted revenues and profit.

Wildly Important Goal