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Managing the Multi-Generational Workplace
Jamie NotterVice President, Consulting
Friday, September 21, 2012
1. is this real?
2. what do I need to know?
3. how does this help me?
Friday, September 21, 2012
who’s in the room?
Friday, September 21, 2012
silent generation
Friday, September 21, 2012
baby boomers
Friday, September 21, 2012
generation x
Friday, September 21, 2012
?millennials
Friday, September 21, 2012
silentgeneration
baby boomers
generation x
millennials
1. is this real?
Friday, September 21, 2012
silentgeneration
baby boomers
generation x
millennials
HYPE
Friday, September 21, 2012
life stages
values
social moments
theory
Friday, September 21, 2012
life stages
• youth
• rising adult
• midlife adult
• elder
Friday, September 21, 2012
values
Friday, September 21, 2012
Friday, September 21, 2012
social moments
Friday, September 21, 2012
silentgeneration
baby boomers
generation x
millennials
1925-42(70–87)
1943-60(52–69)
1961-81(31–51)
1982-2005(7–30)
Friday, September 21, 2012
The Baby Boom
Source: U.S. Census data, reported at www.bbhq.com
Friday, September 21, 2012
silentgeneration
baby boomers
generation x
millennials
1925-42(70–87)
1943-60(52–69)
1961-81(31–51)
1982-2005(7–30)
2. what do I need to know?
Friday, September 21, 2012
•context: volatile and insecure
•characteristics: command and control
•assets/liabilities: hard work / hate change
silent generation: born 1925 to 1942
Friday, September 21, 2012
baby boomers: born 1943 to 1960
•context: idealistic revolution
•characteristics: hard work, group focus
•assets/liabilities: team players / hate conflict
Friday, September 21, 2012
generation x: born 1961 to 1981
•context: broken promises
•characteristics: independent, “show me”
•assets/liabilities: adaptable / cynical
Friday, September 21, 2012
millennials: born 1982 to 2005
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the internet
abundance
diversity
child-focused
millennials: born 1982 to 2005
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social internet
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Friday, September 21, 2012
abundance
Friday, September 21, 2012
Friday, September 21, 2012
video games
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Friday, September 21, 2012
diversity
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Friday, September 21, 2012
Friday, September 21, 2012
child-focused
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Friday, September 21, 2012
perspective on time
education
work
leisure
silent generation
baby boomers
Friday, September 21, 2012
education
work
leisure
millennials
perspective on time
Friday, September 21, 2012
• Silent: favor command and control, security, delayed reward
• Boomer: idealistic, group/team focused, hard work for the cause, self-fulfillment
• Gen X: independent, less stock in title or position, work-life balance
• Millennial: do it ourselves, no waiting, networked, “lines” (offline/online) blurred
How do these show up?
Friday, September 21, 2012
silentgeneration
baby boomers
generation x
millennials
3. how does this help me?
Friday, September 21, 2012
products and services
systems and processes
conflict
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probability
0 1never always
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leadership
Friday, September 21, 2012
the internet
abundance
diversity
child-focused
leadership
Friday, September 21, 2012
leadership
Friday, September 21, 2012
leadership
Friday, September 21, 2012
baby boomers
generation x
millennials
Friday, September 21, 2012
baby boomers
generation x
millennials
Friday, September 21, 2012
1. is this real?
2. what do I need to know?
3. how does this help me?
Friday, September 21, 2012
jnotter@mgmtsol.com
@jamienotter
www.getmejamienotter.com
Friday, September 21, 2012
image creditssilent - http://www.flickr.com/photos/62337512@N00/1764887950
x http://www.flickr.com/photos/baia/5086308799/in/photostream/
diversity http://www.flickr.com/photos/27897673@N03/4169399143
Friday, September 21, 2012
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