Managing Diversity – The Challenge For Indian Inc

A Management system which incorporates the differences found in a multicultural workforce in a manner which results in the highest level of productivity for both the organization and the individual.

Ongoing Process

Inclusive Process

* A large number of women are joining the work-force.

*  Work-force mobility is increasing.

*  Young workers in the work-force are increasing.

*  Ethnic minorities' proportion constantly in the total work-force is

increasing.

*  International careers and expatriate are becoming common.

•Resistance to Change •Resentment•Group Cohesiveness and Interpersonal Conflict

•Segmented Communication Networks•Backlash•Retention

By Shruti Bhatia and Deepashu Mahajan

•Embrace diversity

•Recruit broadly

• Select fairly

•Provide orientation and training

•Sensitize all employees

•Strive to be flexible

•Seek to motivate individually

•Involve all when designing the program

•Avoid Stereotypes

Make it measurable: Know your baseline

Make it relevant to your customers/clients

Make it inclusive Make sure there's accountability Make it experiential Make it unifying Make it standard Make it collaborative Make it comprehensive

Policies that support Diversity at

HP

•No Discriminating Policy•Open Door Policy •Education Assistance Program •Share in company's success •Safe and Pleasant work environment•Flexible work hours

Just like fire has positive and negative impact, so is

the diversity. Its the manager who can change

this negatives into positive and bring in

“Unity in Diversity". Its not the easy job but its not that difficult too. The

challenge is great but so is the reward.

HRM Review,The Icfai University Press,Managing Diversity,Nov(2007)

Luthans, Fred ; Organisational Behavior

www.mindtools.com

K Aswathappa & Sadhna Dash;International Human Resource Management

S.P Robbins; Organisational Behavior

V.S.P Rao; Human Resource management

Luis R. Gomez Mejia,David B Balkin and Robert L Cardy;Managing Human Resources

THANKS

THANKS