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JUNE TOWN HALLJ u n e 2 0 , 2 0 1 3
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
AGENDA
• Welcome
• Strategic Plan Update
• Our New Look and Video
• 2012-13 Year-End Results
• Questions & Suggestions
FOUR STRATEGIC DIRECTIONS
INSPIRED BY THOSE WE SERVE
• Patient Experience Advisory Team
• Project “True North”• Continue with inpatient and
iPad surveys
Enablers:• New website• Staff satisfaction
69.1% would recommend Osler as place to work
Improved in: • communication;• team collaboration;• valuing work of individuals• trust in organization.
Continued focus: • employee recognition;• training and use of skills• ability to treat patients as
individuals.
STAFF SATISFACTION - HIGHLIGHTS
THE BEST CARE IN THE BEST PLACE
Clinical Priorities Refresh
• Align key services to Strategic Plan (what, where and how)
• September launch• Centres of Excellence across
both sites
Keeping people healthy!
CLINICAL PRIORITIES PLAN NEXT STEPS
Provide your input!
• Huddles• Strategic Wallpaper• Your manager
Health Links • coordinated care/better
outcomes• 5 Health Links ( 2 Osler
led approved!)
Critical Partnerships• Primary Care Planning
Panel• CW CCAC, Region of Peel,
Headwaters Health Care and others
PARTNERSHIPS
LEADING EDUCATION AND DISCOVERY
• Formal research strategy• LTC Ethics Pilot• Training the next generation • Share Osler knowledge abroad
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
NEW VISUAL IDENTITY
YOUR STORY
BUDGET UPDATE
• 2013-14 budget confirmed
• Osler in good position• In-line with
assumptions
AT Q3...
24 2 4 1
Our Corporate Scorecard Indicators
plus 1 Rplus 2 G
23 5 5 0
Our Corporate Scorecard Indicators
plus 1 Rplus 2 G
YEAR END
FOLLOW-UP…FROM MARCH TOWN HALL
• What is the status of the budget for 2013-14?• What is the status of the staffing and scheduling project review?• What is the status of redevelopment at Peel?• What is the status of redevelopment at EGH?
OTHER QUESTIONS?
Submit online at town.halls@williamoslerhs.ca
THANK YOU!
Please fill out the evaluation form on your chair or fill out the online evaluation through survey monkey
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
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