How to save your inbox

10 rules on

Is your inbox...

Drowning you in emails?

Taking up too much time?

Generating more work?

It’s Time to

It’s Time to

Here’s HOW

Cut processing time

Do this...

Send clear emails to

minimise other’s time to read and reply

—

Include all relevant, background details

in your first email

Short and slow is not rude

Do this...

Keep it short

—

Reply according to YOUR priorities

Be super clear

Do this...

Clearly label the email purpose in the subject line

(eg. Action required by (date), Low priority, FYI)

—

Put the reason for your email

in the first sentence

Avoid open-ended questions

Do this...

Avoid generic questions like “your thoughts?” or “can you help?”

— Offer specific and clear options for

response (in bullet points)

Kick the ‘cc’ habit

Do this...

Don’t default to ‘Reply to all”

—

Be selective or ‘cc’ no-one

Tighten the thread

Do this...

Delete earlier emails and only include up to 3 relevant ones

—

If it’s complex, make a phone call instead

Attack attachments

Do this...

Avoid attachments such as logos

and fancy signatures

—

Include important information in

the body of your email as text

Give the gift of EOM & NNTR

Do this...

Use the subject line for replies less than 6 words

—

End subject line with: EOM = End of message

NNTR = No need to respond

Cut contentless responses

Do this...

Skip replies such as

“Thanks”, “Great”, “Got it”

Disconnect!

Do this...

Schedule email free time

in your calendar

Let’s recap

recap

recap

That’s how to

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