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Related post: http://www.jarche.com/2012/11/enterprise-social-network-dimensions/
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enterprise
social network
dimensions
jarche.comHarold Jarche
InternetTimeAlliance.comSunday, 4November, 2012
an approach to analyzing
social media ...
an approach to analyzing
social media ...
Sunday, 4November, 2012
Source: Social media? Get serious! Understanding the functional building blocks of social media (2011)
Jan H. Kietzmann, Kristopher Hermkens, Ian P. McCarthy, Bruno S. Silvestre
Consumer Social Media
Sunday, 4November, 2012
Source: Social media? Get serious! Understanding the functional building blocks of social media (2011)
Jan H. Kietzmann, Kristopher Hermkens, Ian P. McCarthy, Bruno S. Silvestre
Honeycomb Views of
Web Social Media
Sunday, 4November, 2012
Enterprise Social Networksare not consumer social media, though they are related
http://www.altimetergroup.com/2012/02/making-the-business-case-for-enterprise-social-networks.html
Sunday, 4November, 2012
EnableAction
EncourageSharing
CaptureKnowledge
BusinessValue
+Empowerment
How Enterprise Social Networkscan create business value & empower workers
Based on Altimeter Group Report: Making the Business Case
for Enterprise Social NetworksSunday, 4November, 2012
The learning challenge for the company comes from the dynamic relationship between the two forms of knowledge.
Tacit knowledge is where the action is, and in most cases, it’s the people with the tacit knowledge that deliver the results.
But the only way tacit knowledge can be broadly shared is by translating it into explicit knowledge —
a very difficult task that very few companies have mastered.
- Dave Gray, The Connected Company, O’Reilly 2012
Sunday, 4November, 2012
Capture Knowledge through: Content Creation
an initial requirement is tohelp make tacit knowledge more explicit*
notesreportsvideo
presentationscorrespondence
curated collections{enabled by enterprise
social networktools
* we can only “capture” a small part of our knowledge, so enterprises must continue to support conversations & ongoing narration of work
Sunday, 4November, 2012
http://www.thecontenteconomy.com/2012/09/the-digital-workplace-concretized.html
Oscar Berg: The Digital Workplace concretized
Sunday, 4November, 2012
Finding People Task Coordination
Meetings
multiple facets of getting work done in a social, service-oriented enterprise
Encourage Sharing by:
Enable Action by:
Capture Knowledge through:
Communicating Sharing
Networking
Content Creation
Facets Based on Oscar Berg’s Digital Workplace
Sunday, 4November, 2012
TaskCoordinationSharing
Communicating
ContentCreation
MeetingsNetworking
FindingPeople
the right mix of enterpise social toolsshould address all these facets
jarche.comSunday, 4November, 2012
TaskCoordination
Sharing
Communicating
ContentCreation
MeetingsNetworking
FindingPeople
enterprise social network tools can promote cooperation & collaboration
mostly cooperativeactions
mostly collaborativeactions
jarche.comSunday, 4November, 2012
Collaboration:working together for a common objective.
Cooperation:openly sharing, without any quid pro quo.
Sunday, 4November, 2012
an integrated visioncooperation & collaboration flowing both ways
enabled by enterprise social network tools
Sunday, 4November, 2012
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