Developing Procedures And Governance Policies For Social Media Applications And Ensuring Privacy...

  • View
    4.937

  • Download
    1

  • Category

    Business

Preview:

DESCRIPTION

 

Citation preview

Developing Procedures and Governance Policies for Social Media Applications and Ensuring Privacy Protection

Infonex’ Government Web 2.0and Social Media

Dominic JaarLegal counsel, Ledjit Consulting inc.

April 7, 2023

Agenda

April 7, 2023

Background - ExternalProfiles on most platforms

Social networkingFacebookLinkedInPlaxoetc.

Wikis: Wikipedia, etc.ForumsBlogs

X employees

April 7, 2023Infonex’ Government Web 2.0 and Social Media 4

IssuesConfidential information

FinanceSecurityPrivilegeSecrets

Intellectual PropertyReputationLiabilityTime theft

April 7, 2023Infonex’ Government Web 2.0 and Social Media 5

RealityIndividuals

High usageUser-friendlyTrendy and viral

Low understandingLawsImpactsUnderlying technologies

TechnologiesUncontrollable

AnonymityThird party

Unavoidable“Right”

Last “forever”

April 7, 2023Infonex’ Government Web 2.0 and Social Media 6

Background - InternalInteractive and customizable intranet

Look and feelWidgets

ProductivityNews

WikisForumInternal blogHuman capital managementMetacrawler

April 7, 2023Infonex’ Government Web 2.0 and Social Media 7

IssuesConfidential information

FinanceSecurityPrivilegeSecrets

Intellectual PropertyReputationLiabilityTime theft

April 7, 2023Infonex’ Government Web 2.0 and Social Media 8

RealityIndividuals

Lower usageImpactPartial anonymity

Higher understandingEducation Policy Laws

TechnologiesControllable

Partial anonymityIn-housePrivilege

Moderated

April 7, 2023Infonex’ Government Web 2.0 and Social Media 9

Solution = Web2.0 policyExternal blog, forum, wiki, online hosting, chat, etc.Recommendations, Expectations and Requirements

ContentCorporate equipment and servicesBusiness hours

PerformanceSpeaking on behalf of corporation

IdentificationAssociationRemuneration/Rewards

Personal responsibilityEducation

Best PracticesGuidelines

April 7, 2023Infonex’ Government Web 2.0 and Social Media 10

Solution = T&C + Moderator

April 7, 2023Infonex’ Government Web 2.0 and Social Media 11

Solution = Policies integration

April 7, 2023Infonex’ Government Web 2.0 and Social Media 12

Solution = TechnologyNo

Print ScreenshotSaveEmail

LogLimited access

HistoryTraceabilityUsernamePassword

April 7, 2023Infonex’ Government Web 2.0 and Social Media 13

Next step...Engaging with the outside

Service providers and vendorsCustomers

UsesCorporation

CommunicationNoticePromotionPublicityR&D

CustomersCommentsComplaintsIdeas

April 7, 2023Infonex’ Government Web 2.0 and Social Media 14

April 7, 2023

Privacy issues

Infonex’ Government Web 2.0 and Social Media 15

PIPEDA reviewPart and Schedule 1

Private sectorGovernment

Privacy Act

Personal informationAbout an identifiable individual who is an employeeExcluding business id information

In the course of commercial activityCollected, used or disclosed

Key ConceptsConsentLimited collectionLimited useSafeguards

April 7, 2023Infonex’ Government Web 2.0 and Social Media 16

Liability and Enforceable Interests

LiabilityMisuse of informationDisclosure of private informationOpinion information

Enforceable interestsDisclosure of confidential informationDisclosure of personal informationHarassment

April 7, 2023 17

Different casesLoyalty and whistleblowing

“My employer sucks”“My employer violates the law”“My Department wastes the government’s money”

Identity and opinionI work for Department X and I

like to sleep with animals hate big corporationsam telling you that 1 + 1 = 3

April 7, 2023 18

No contractual leverageHow to deal with

former employeesanonymous publications

SolutionsBreach of confidenceDefamation & intentional interferenceCopyright and TM infringementBreach of statuteBreach of special convenant

April 7, 2023 19

Questions?

Dominic Jaardjaar@ledjit.com514.212.9348www.ledjit.com

Recommended