Creating a Stellar Social media strategy -Updated

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Creating a Stellar Social Media StrategyCONNECTING THE DOTS TO SOCIAL MEDIA SUCCESS

Thursday, January 9, 14

Creating a Stellar Social Media StrategyCONNECTING THE DOTS TO SOCIAL MEDIA SUCCESS

Thursday, January 9, 14

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WITHOUT A CLEAR DIRECTION,SOCIAL MEDIA CAN PULL YOU IN ALL DIRECTIONS.

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Main Issues in Social Media

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Main Issues in Social Media

Lack of Understanding

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Main Issues in Social Media

Lack of Understanding

Lack of Good Content

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Main Issues in Social Media

Lack of Understanding

Lack of Good Content

Lack of company wide commitment

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Main Issues in Social Media

Lack of Understanding

Lack of Good Content

Lack of company wide commitment

Lack of Strategy

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LET’S TALK STRATEGYThursday, January 9, 14

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Know Your Audience

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1WHERE IS YOUR AUDIENCE?

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2WHAT IS IMPORTANT TO THEM?

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3ASK & RESPOND

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Define Your Objectives

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1ASK YOURSELF: WHY SOCIAL MEDIA?

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2CREATE GOALS

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2CREATE GOALS

BRAND RECOGNITION

SEARCH ENGINE OPTIMIZATIONREFERRALS

NETWORKING

RESEARCH NEW BUSINESS

CUSTOMER SERVICE

RELATIONSHIP BUILDING

WEBSITE TRAFFIC

HIGHER CONVERSION

COMMUNITY BUILDINGINCREASED SALES

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3DEFINE ROI

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4CHOOSE YOUR MEASUREMENT TOOLS

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Create Key Messages

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1WHAT DO YOU WANT TO SAY?

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2DON’T WORK AGAINST YOURSELF

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3UNDERSTAND YOUR CONTEXT

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4IDENTIFY YOUR VOICE

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Plan your Content

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1CREATE A CONTENT CALENDAR

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2TELL STORIES

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3SHARE CONTENT FROM OTHERS

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4PLAN TIME TO RESPOND

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Manage Your Accounts

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1HAVE A POLICY

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2MANAGE YOUR TIME

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Next Steps

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Monitor your effectiveness and adjust your strategy based on

this data.

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Measurement toolsGoogle Analytics - Free

Hootsuite

Insights from social networks -Free but limited

Twitalyzer - free

SocialMention.com

Klout & Kred

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Management Tools

Hootsuite

Tweetdeck

Bufferapp

Hearsay

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Content Resources

AllTop.com

Google Alerts

LinkedIn today

Zite (app for your iPad)

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Worksheet.

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Worksheet.1. What are my goals?

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Worksheet.1. What are my goals?2. Who is my target audience?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?4. How do I want to come across?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?4. How do I want to come across?5. What topics are appropriate for my target audience?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?4. How do I want to come across?5. What topics are appropriate for my target audience?6. What kind of content do I want to share?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?4. How do I want to come across?5. What topics are appropriate for my target audience?6. What kind of content do I want to share?7.Where will I get my content?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?4. How do I want to come across?5. What topics are appropriate for my target audience?6. What kind of content do I want to share?7.Where will I get my content?8. How much time per day will I dedicate?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?4. How do I want to come across?5. What topics are appropriate for my target audience?6. What kind of content do I want to share?7.Where will I get my content?8. How much time per day will I dedicate?9. What will I measure in terms of my ROI?

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Worksheet.1. What are my goals?2. Who is my target audience?3. What social networks do I want to be on?4. How do I want to come across?5. What topics are appropriate for my target audience?6. What kind of content do I want to share?7.Where will I get my content?8. How much time per day will I dedicate?9. What will I measure in terms of my ROI?10. What tools will I use to measure ROI?

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