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Improve the written communication and critical thinking skills of your team through attending this interactive and effective email writing session.
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Jennifer Kumar, MSW, CC, MANAGING DIRECTOR AUTHENTIC JOURNEYS CONSULTANCY PRIVATE LIMITED
http://authenticjourneys.info ©2014 Do not reprint without permission.
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Polishing Corporate Email Skills Purpose: This series of workshops will build your team member’s confidence in written business English with clients and colleagues. Session size: minimum 10, maximum 20 Time per session: 3 hours Number of sessions: 3 Duration: 1 session, once a week for 3 weeks Session 1: Basics of E-‐mail Communication
• Parts of an E-‐mail • Professional vs. Casual Tone • Corporate Jargon and Business Idioms
Session 2: Requests and Responses
• Requests/Regrets • Inductive/Deductive Reasoning • Different ways to say ‘no’ in English
Session 3: Summarizing Complex Messages
• Organizing many points into a crisp message • Tailoring the message to the reader • Formatting meeting agendas into email formats for easy documentation
Delivery: In person or virtual delivery available. Extras: Participants will have access to an exclusive online classroom materials sharing website, with forum and other features. Remuneration: Contact us for more details or to customize this proposal at: http://www.authenticjourneys.info/contact-‐jennifer-‐kumar.php
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