Chapter 15: Designing and Managing Integrated Marketing Channels

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Designing and Managing Integrated Marketing

Channels

Mimosa O. Sto. DomingoSeptember 17, 2013

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1. Marketing Channel System 2. Pull Strategy3. Push Strategy4. Consumer Marketing Level5. The Value-Adds vs. Costs of

Different Channels6. E-Commerce and M-Commerce

Outline:

6 Marketing Concepts

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Concept 1

Marketing Channel System

A marketing channel system is the particular set of interdependent organizations

involved in the process of making

a product or serviceavailable for use or consumption.

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Example of Concept 1

Marketing Channel System

Motorola mobile phones

Independents

CarphoneWarehouse

The LinkPhones 4 U

Network providers retail

outlets

Vodafone02

Online

Motorola websiteRetailers website

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Concept 2

Push Strategy• uses the manufacturer’s

sales force, trade promotion money, and other means to induce intermediaries to carry, promote, and sell the product to end users

Concept 3

Pull Strategy• uses advertising,

promotion, and other forms of communication to persuade consumers to demand the product from intermediaries

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Example of Concept 2

Push Strategy

Example of Concept 3

Pull Strategy

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Concept 4

Consumer Marketing Level

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Concept 5

The Value-Adds vs. Costs of Different Channels

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Concept 6:

Pure-click

Brick-and-click

E-Commerce M-Commerce

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Example of Concept 6:

Pure-click Brick-and-click

E-Commerce

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Example of Concept 6:

M-Commerce

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1. Marketing Channel System 2. Push Strategy3. Pull Strategy4. Consumer Marketing Level5. The Value-Adds vs. Costs of

Different Channels6. E-Commerce and M-Commerce

Summary:

6 Marketing Concepts

Reference: Kotler & Keller 14th. ed.

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