View
104
Download
0
Category
Tags:
Preview:
DESCRIPTION
Don't talk tech - Talk business.Principles for going beyond product development and software developmentFocusDeliver value to customers in each iteration. Create context for continuous self-improvment by the teams.Communicate, Communicate & Communicate.Create a peer culture.Empower your creatives!Craft a learning environment.Empower your creatives!
Citation preview
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Continuous innovation and client delight with agile delivery of products and services
Professional Service FirmsA New Model For Organizations
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
MacBook
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
MacBook
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Coffee
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
When you start here?
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Management challenge around
1880 to 1920?
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
changing farmers and service people to factory people
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Now: a Factory Worker is
100 times more productive
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
That is a Success!
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
HOW?Montag, 14. Mai 12
WE HAVE made tremendous progress in our ability to operate complicated systems, even large ones; we’ve done this by studying b r e a k d o w n s a n d a d j u s t i n g accordingly.
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
The invention of 1890 to 1920:
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Management
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"121950
Montag, 14. Mai 12
Peter Drucker
„Without management the modern organization is not possible.“
"the man who invented management" (New York Times).
He was saying that management was not a science or an art. It was a profession, like medicine or law. It was about getting the very best out of people.
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Hospital
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Knowledge Worker
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
People like you and me: university degree and/or a profound business training
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
We are not manageable - we are professionals who know what to do
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
We are not managable - we are professionals who know what to do
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Individual person vs. organization
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
He was right - complex products or services need a lot of people!
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
So we need a way to create an organization t h a t b a l a n c e s t h e knowledge worker with t h e n e e d s o f a n organization
Montag, 14. Mai 12
Montag, 14. Mai 12
Montag, 14. Mai 12
Products
TALENTS
Passion for
Finding the right
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
On what level must such an organization serve its knowledge worker?
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
What type of organization does this today?
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Hospital
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Montag, 14. Mai 12
Montag, 14. Mai 12
Montag, 14. Mai 12
Montag, 14. Mai 12
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Professional Service Firms
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Means of Implementing
Strategy
Strategya
Stars
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
We need new management tools
on all levels:
Montag, 14. Mai 12
Montag, 14. Mai 12
tools that can help us understand the constant interactions of numerous elements and
Montag, 14. Mai 12
tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events.
Montag, 14. Mai 12
tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks,
Montag, 14. Mai 12
tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs that
Montag, 14. Mai 12
tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs that keep early failures small, and
Montag, 14. Mai 12
tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs that keep early failures small, and gathering diverse thinkers who can deal creatively with variation,
Montag, 14. Mai 12
tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs that keep early failures small, and gathering diverse thinkers who can deal creatively with variation, we can approach decision making in our complex organizations with more confidence and increase our chances of success.
Montag, 14. Mai 12
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricTools that create an organization that is:
Montag, 14. Mai 12
human-centricflat
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricflatfederalistic
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricflatfederalisticdistributed
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricflatfederalisticdistributedinnovative
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricflatfederalisticdistributedinnovativeadaptive
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricflatfederalisticdistributedinnovativeadaptivere-inventing
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricflatfederalisticdistributedinnovativeadaptivere-inventingfast
Tools that create an organization that is:
Montag, 14. Mai 12
human-centricflatfederalisticdistributedinnovativeadaptivere-inventingfastdisruptive
Tools that create an organization that is:
Montag, 14. Mai 12
How?Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
You at Agile Croatia have the
solution:
Montag, 14. Mai 12
Theory U Seeing to Performing
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
KANBAN OO SCRUMMontag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Visibility plus RhythmMontag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Don´t talk tech
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Talk business
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
7 principlesfor going beyond product development and software development
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
FocusWhen Jobs returned to Apple in 1997, one of the first things he did was trim the product line, focusing employees on four clear projects. He liked to explain his strategy while drawing on a whiteboard, like a professor of management. -- Fast Company, http://www.fastcompany.com/magazine/165/steve-jobs-legacy-tapes
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Pixar Customer delight
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
self - organized teams
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
PB
Sprint # 4
Sprin
t Pla
nnin
g 2
Sprin
tSp
rint
Retr
o-
Sprin
t Pla
nnin
g 1 .......
Estim
atio
n M
eetin
g
VISION
Product Idea
Scrum Flow
Releaseplan
Product Backlog
Sprint # 1 Sprint # 2 Sprint # 3
PR O D U C T O W N E R
PB PBPB PB
9:00
12:00
18:00
Day 1
Do your Daily Scrum every day! Do your Daily Scrum every day! Do your Daily Scrum every day!
Sprin
t Pla
nnin
g 2
Sprin
tRe
view
Sprin
tRe
tro-
spec
tive
Sprin
t Pla
nnin
g 1
Estim
atio
n M
eetin
g
Estim
atio
n M
eetin
g
Estim
atio
n M
eetin
g
Estim
atio
n M
eetin
g
Estim
atio
n M
eetin
g
Estim
atio
n M
eetin
g
Estim
atio
n M
eetin
g
Release
Version 1.2
Releaseplan Update
C U S T O M E R C U S T O M E R
C U S T O M E R
M A N A G E R
M A N A G E R M A N A G E R
.......
Sprin
t Pla
nnin
g 2
Sprin
tRe
view
Sprin
tRe
tro-
spec
tive
Sprin
t Pla
nnin
g 1 .......
Sprin
t Pla
nnin
g 2
Sprin
tRe
view
Sprin
tRe
tro-
spec
tive
Sprin
t Pla
nnin
g 1 .......
T E A M
SC R U M M A S T E R
U S E R U S E R
PB
©2009
Understand
85
203
4013 3
0
8
100?20
5 2
1
PlanningPoker Play!
PB
Estim
atio
n M
eetin
g
PB
prioritized
Tactical Level
Strategic Level
client driven iterations
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Deliver value to client in each iteration
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Be totally open about issues and impediments
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
create context for continuous self-improvment by the teams
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Communicate, communicate, communicate!
(stories, questions, interactions)
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Means of Implementing
Strategy
Strategya
Stars
Montag, 14. Mai 12
the agile answer ... stolen from Pixar, Ed
Catmull
Montag, 14. Mai 12
create a peer culture
Montag, 14. Mai 12
Empower your creatives!
Montag, 14. Mai 12
free upcommunication
Montag, 14. Mai 12
craft a
learning environment
Montag, 14. Mai 12
Montag, 14. Mai 12
Get more out of post mortems.
Montag, 14. Mai 12
from a presentation of salesforce.comScrum Gathering Stockholm 2008
Montag, 14. Mai 12
All i
nfor
mat
ion
© b
or!s
!lo!
er, 2
"12
Thank you!
Montag, 14. Mai 12
Recommended