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What do you customers want and how do they want it.www.businesslink.gov.uk/southeast
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The fast track to improving sales results…
Top Tips to Maximise
Your Sales
Bryan McCrae
The fast track to improving sales results…
How can you improve your sales and marketing?
The fast track to improving sales results…
Sales and Marketing Health Check
The fast track to improving sales results…
Sales and Marketing Health Check
The fast track to improving sales results…
1. What do you sell?
In a maximum of ten words
The fast track to improving sales results…
What do you really sell?
• Features or benefits?
• E.g. “I design web sites”
• Ask “So what?”
• “I help local small companies find new customers faster and sell to them more effectively.”
The fast track to improving sales results…
Get into your customer’s heads
• Needs• Wants• Style• Dreams• Relationships• Market• Competition• Budgets• Pain• Risk
The fast track to improving sales results…
What do your customers really want, and how do they want it?
The fast track to improving sales results…
• What benefits do your clients get from your services?
• What problems do you help them solve?
• What pain are you taking away?
• What time and risk are you saving?
• How do you make them money?
The fast track to improving sales results…
Write down three benefits that your clients get from your products or
services
The fast track to improving sales results…
2. How do you stand out in the crowd?
The fast track to improving sales results…
What are your USP's?
• Why should a prospect choose you and not your competition?
• What do you do differently or better than your competitors, in your target market?
• Write down one USP now
The fast track to improving sales results…
3. How do you find your customers ?
The fast track to improving sales results…
• Advertising
• Mail-shots
• Newsletters
• Brochures
• Public Relations
• Public Speaking
• Sponsorship
• Write a book
• Shopfront
• Seminars
• Exhibitions
• Referrals
• Editorial
• Blogs & Pod-casts
• Video
• Website
• Give-aways
• TV, Radio
The fast track to improving sales results…
How do you engage with your customers and prospects?
The fast track to improving sales results…
How do you engage with your customers and prospects?
• Web-site: sign up offers
• Auto responder systems
• Personalised emails and newsletters
• Pay-per-click advertising and landing pages
• Blogs and RSS feeds
• Special interest forums and web groups
• Social and business networks
• Micro segmentation
The fast track to improving sales results…
3. How do you find your customers ?
Write down one more approach that you will try this month.
The fast track to improving sales results…
4. What tools do you use?
• Testimonials
• Case studies
• Articles and guides
• Samples
• Demonstrations
• Videos
The fast track to improving sales results…
From the sales and marketing health check service:
“I have no hesitation in saying that the sales and marketing health check was worthwhile. Our sales are higher and our marketing spend is
reduced as a direct result.”
Russell Wiltshire, Director, Vivantio
The fast track to improving sales results…
4. What tools do you use ?
Write down one more tool that you will try this month.
The fast track to improving sales results…
1. Sell the benefits
2. Stand out in the crowd
3. Engage with your customers
4. Get some good tools
5. Have a SMART plan and do it !
The fast track to improving sales results…
Bryan@cogsales.com
07739 465219
www.cogsales.com
The fast track to improving sales results…
Important notice
This material is copyright protected. It may be only copied and distributed so long as it retains clear acknowledgement to Bryan McCrae of Cognitive
Sales and includes clear reference to the web address www.cogsales.com wherever it is used and
also contains this notice.
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