openspan documents

Emerging Strategies for Driving More Profitable Customers
Business Emerging Strategies for Driving More Profitable Customers
Engage Employees to Better Serve Your Customers
Technology Engage Employees to Better Serve Your Customers
The Customer Experience Imperative: A Contact Center Leader's Boot Camp for Surviving in the New Economy presented by Bruce Temkin
Technology The Customer Experience Imperative: A Contact Center Leader's Boot Camp for Surviving in the New Economy presented by Bruce Temkin
DMG Consulting's Donna Fluss Discusses Desktop Automation and Analytics - Optimizing the Customer Experience
Technology DMG Consulting's Donna Fluss Discusses Desktop Automation and Analytics - Optimizing the Customer Experience
Aligning Desktop Analytics to Drive Enterprise Performance
Technology Aligning Desktop Analytics to Drive Enterprise Performance
Contact Center Workflows Need Improvement
Documents Contact Center Workflows Need Improvement
Holiday Staffing for Contact Centers - Prepare for the Holiday Rush!
Technology Holiday Staffing for Contact Centers - Prepare for the Holiday Rush!
Desktop Transformation Drives Efficiencies for Leading North American Insurance Provider
Technology Desktop Transformation Drives Efficiencies for Leading North American Insurance Provider
Infographic: The Effective Customer Service Agent
Technology Infographic: The Effective Customer Service Agent
5 Strategies to Transform Your Contact Center into a Rev-Gen Center
Technology 5 Strategies to Transform Your Contact Center into a Rev-Gen Center
Desktop Automation - Your Golden Ticket to CX Success
Technology Desktop Automation - Your Golden Ticket to CX Success
The Light Bulb Moment – Learning to-identify-robotic-automation-opportunities
Technology The Light Bulb Moment – Learning to-identify-robotic-automation-opportunities
Webinar robotic-automation-webinar-roi
Technology Webinar robotic-automation-webinar-roi