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michel-jansen documents
Career
Introduction to UX & Service Design
Documents
Evanescence - Fallen [Pvg Book]
Technology
Unobtrusive Interfaces: preventing information overload in ambient interfaces
Design
UX STRAT 2016: how experience strategy is helping transform Aegon into a customer-centric digital company
Design
Pragmatic Research – Lean UX beyond validation (UXCamp London 2013)
Design
UX STRAT 2016: how experience strategy is helping transform Aegon into a customer-centric digital company