masaf-dawood documents

Outsourcing life cycle
Technology Outsourcing life cycle
Service delivery management
Technology Service delivery management
Viability of bring your-own-computer BYOC programs
Technology Viability of bring your-own-computer BYOC programs
Service delivery and Project management
Technology Service delivery and Project management
Service delivery governance
Technology Service delivery governance
Service delivery and Estimania
Technology Service delivery and Estimania
Why itil initiatives go awry
Technology Why itil initiatives go awry