avaya-inc documents

Social Media: the New Customer Service Channel
Social Media Social Media: the New Customer Service Channel
SIP Communications for Dummies
Technology SIP Communications for Dummies
Speech Analytics: Key to Unlocking Voice of the Customer for Business Transformation Across the Enterprise
Business Speech Analytics: Key to Unlocking Voice of the Customer for Business Transformation Across the Enterprise
The Emergence of the Global Sales Compensation Manager
Business The Emergence of the Global Sales Compensation Manager
Amplifying Customer Value through Business Transformation
Technology Amplifying Customer Value through Business Transformation
The Momentum of Collaboration and the Customer Experience
Technology The Momentum of Collaboration and the Customer Experience
Driving Compliance through Real-time Speech Analytics
Technology Driving Compliance through Real-time Speech Analytics
The Momentum of the Olympics
Technology The Momentum of the Olympics
Avaya VENA Fabric Connect Networking Platform
Technology Avaya VENA Fabric Connect Networking Platform
Enhancing customer experience: first, do no harm
Business Enhancing customer experience: first, do no harm
Coastal Californian Community Deploys Avaya Network to Enable Mission-Critical Applications
Technology Coastal Californian Community Deploys Avaya Network to Enable Mission-Critical Applications
Prairie View Networking Academy (PVNA) Embraces Powerful Avaya Networking Platform
Technology Prairie View Networking Academy (PVNA) Embraces Powerful Avaya Networking Platform
Driving Compliance through Real-time Speech Analytics
Technology Driving Compliance through Real-time Speech Analytics
Understanding Avaya Stackable Chassis Architecture
Business Understanding Avaya Stackable Chassis Architecture
Communication Initiatives: Chat Enhancements Optimize Customers’ Web Experience
Business Communication Initiatives: Chat Enhancements Optimize Customers’ Web Experience
The Rise Of Video-Enabled Innovation Will Power Corporate Growth
Technology The Rise Of Video-Enabled Innovation Will Power Corporate Growth
Awareness: Reinventing Enterprise Collaboration
Technology Awareness: Reinventing Enterprise Collaboration
Phonetic search: A powerful new regulatory compliance tool for financial institutions
Business Phonetic search: A powerful new regulatory compliance tool for financial institutions
Avaya Case Study: University of the Sciences
Technology Avaya Case Study: University of the Sciences
Contact Centers for Dummies
Business Contact Centers for Dummies
Speech Analytics and the Optimal Customer Experience: Analyzing More than “Customer Effort” for Meaningful Insight
Technology Speech Analytics and the Optimal Customer Experience: Analyzing More than “Customer Effort” for Meaningful Insight