academic-research-libraries-group documents

Blended learning - a whole college approach
Education Blended learning - a whole college approach
New look: ensuring that user needs are met in library space
Education New look: ensuring that user needs are met in library space
Embedding excellence in customer service
Education Embedding excellence in customer service
Customer Service Workshops
Education Customer Service Workshops
Dawn Finch
Business Dawn Finch
Reading lists - communication and marketing
Education Reading lists - communication and marketing
Off-campus but in-focus: delivering library services from Derby to the world
Education Off-campus but in-focus: delivering library services from Derby to the world
The joys of accessible design with an open source catalogue
Education The joys of accessible design with an open source catalogue
UX: engaging and involving students through user experience to inform library space development at University of the Arts London
Education UX: engaging and involving students through user experience to inform library space development at University of the Arts London
Why students use university libraries and what they use them for
Education Why students use university libraries and what they use them for
A brief introduction to LiveBinders
Education A brief introduction to LiveBinders
Are we caring for the people who care for customers?
Education Are we caring for the people who care for customers?