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Property Management Proposal

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Page 1: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Victorville Pavilion, 14120-30 Bear Valley Rd., Victorville, CA 92392

Liz Belloso Managing Director

Douglas Wilson Companies 450 B Street, Suite 1900

San Diego, CA 92101

Page 2: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Our Mission

“Rosano Property Management (“RPM”) maximizes property values by providing innovative hands-on asset management services. Our integrated services leverage market knowledge and maintenance

efficiencies to create tremendous value with minimal risk to our clients’ investments.”

Page 3: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Our Approach

We provide service 7 days a week, 24 hours a day. Our primary focus is to lease units to qualified tenants,

maximize income and reduce expenses. This results in a profitable investment for the client without the day-

to-day challenges of management.

Our unique approach ensures that your property is handled with the utmost care and attention to detail. As

a team, we will: Strategize with our clients on a quarterly or semiannual basis on how to optimize cash flow and

appreciate each investment property.

Develop pricing strategies for each building with realistic re-rent timeframe objectives.

Perform routine rent surveys and property inspections for all managed properties.

Customize a management plan for each property by synchronizing the client’s objectives with a realistic budget based on previous and forecast operations.

Page 4: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Why Us?

Experience- RPM has over 50 years of aggregate experience

Maximized bottom line- Controlled operating expenses, superior service and efficient marketing

maximizes rental rates and value of your property

High occupancy rates- We maintain existing and continue to forge relationships with tenants to

maintain high and consistent levels of occupancy.

Attractive service rates- We are able to obtain preferential maintenance and insurance rates.

Trained, experienced managers and staff- We are always able to provide each project with the most

qualified and committed on-site personnel.

Trained, experienced managers and staff- We are always able to provide each project with the most

qualified and committed on-site personnel.

Page 5: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Our Uniqueness

We treat every client like he or she is our only client and will adjust our services to meet their individual

needs.

Calls are returned in hours, not days.

Financial reports are customized and delivered on time.

We anticipate client needs by understanding the fundamentals of effective property management.

We reach beyond the realm of the individual investor to provide our clients with the knowledge and

opportunities typically reserved for larger, institutional investors.

By integrating our full service brokerage with our management services, we provide a broad spectrum of

solutions to our commercial real estate clients.

Page 6: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Our Cl ients

RPM manages and leases projects throughout California and Nevada. Our clients include entrepreneurial, institutional, financial and governmental organizations. Our services include building maintenance, lease administration, operating / capital budgeting, vendor management, property accounting and property positioning services.

Our client list 1028 S. Harvard Blvd., Los Angeles Apartment 2942 Ohio Ave., South Gate Apartment

925-929 S Hobart Blvd., Los Angeles Apartment 311 N. Berendo St., Los Angeles Apartment

931-935 S Hobart Blvd., Los Angeles Apartment 721 Alvarado St., Los Angeles Mixed Use Retail

4171 W. 4th St., Los Angeles Apartment 10617 S Normandie Ave., Los Angeles Strip Center

6637 Crenshaw Blvd., Los Angeles Strip Center 2941 Leeward Ave., Los Angeles Apartment

1855 W Manchester Ave., Los Angeles Strip Center 909 S St Andrews Pl., Los Angeles Apartment

4329 7th Ave., Los Angeles House 1951 W Manchester Ave., Los Angeles Strip Center

10218 S England Ave., Inglewood Apartment 420 S Occidental Blvd., Los Angeles Apartment

2112 Ridgeley Dr., Los Angeles Apartment 1473 S Rexford Dr., Los Angeles Apartment

Page 7: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Our Cl ients

Our client list 6320 Brynhurst Ave., Los Angeles Apartment 2112 Hinkle Dr., Las Vegas Apartment

2828 Chesapeake Ave., Los Angeles Apartment 1416 F St., Las Vegas Apartment

571 S Coronado St., Los Angeles Apartment 301 S Western Ave., Los Angeles Retail

1320 N Edgemont St., Los Angeles Apartment 3130 W Olympic Blvd., Los Angeles Medical & Retail

5442 Carlin St., Los Angeles Apartment 714 N St Andrews Pl., Los Angeles Apartment

1401 St Andrews Pl., Los Angeles HOA 668 S Rampart Blvd., Los Angeles Apartment

833 Fedora St., Los Angeles Apartment

4329 7th Ave., Los Angeles House

109 S Almansor Ave., Alhambra Apartment

Page 8: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Our Culture and phi losophy

Rosano Property Management’s philosophy is to operate each property from an owner’s perspective with an

acute awareness of the tenants’ needs. Under the direction of dedicated team leaders, property

management professionals focus on problem prevention and property positioning. This philosophy results

in the maximization of asset value and increased levels of comfort, service and tenant retention in our

clients’ properties.

Rosano Property Management has the skill and knowledge to evaluate a property and create the right

strategy for maximizing its value. The firm works closely with every client to identify current needs and

create innovative solutions to reach short and long-term investment goals.

Communication with the owner is the cornerstone of the partnership that we at RPM develop with our

clients. We forge lasting and productive relationships with the goal of creating and maximizing value for our

clients.

Page 9: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

The Results!

Properties managed by RPM outperform their competition by obtaining a better caliber of tenant, higher

rents, consistently superior satisfaction ratings and extraordinarily high retention rates. We are recognized

as a leader by various management and efficiency benchmarks.

Combining management strength and market sophistication with a legacy of corporate success and industry

innovation, Rosano Property Management has proven it will succeed in markets and properties where other

companies have struggled. This ability to consistently produce outstanding results has gained our clients

the highest possible returns on their investments with assets achieving their highest possible values.

Page 10: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

We offer you…

Property managers with years of diversified real estate experience.

Excellent systems and support staff.

Collaboration with architects, building engineers and contractors to understand the maintenance needs

of the building systems and develop a program for preventative long-term maintenance.

Our staff, repair, maintenance and vendor partners respond quickly to your needs.

Easy and regular access to all levels of our management and data to answer all of your questions.

The use of the latest research technology tools, including individual web pages for your properties.

Quarterly comprehensive market surveys and analyses and property reports.

Detailed plans of action for marketing anticipated vacancies.

Promotional materials, advertising and publicity programs.

In-depth reviews and screening of each prospective tenant.

Continual assessment of market conditions and recommendations for appropriate adjustments in

marketing programs, including rental rates and concessions.

On-going tenant retention efforts through appropriate activities such as tenant newsletters, tenant

directories and tenant appreciation events.

Page 11: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Commercial Property Manager

Rosano Partners

Property Manager – Commercial

• Take necessary measures for recruiting, training and supervising for almost eighty staffs with the

maintenance staffs and vendors.

• Provide designing and consulting on building remodeling with soliciting and assessing the bids.

• Organize and recruit subcontractors.

• Supervise building remodeling construction project at each phase by appropriate building code.

• Provide various measures for negotiating and organizing lease agreements and rent agreements

along with the capital developments.

• Provide due measures for maintenance and modification regarding residential divisions and

54,000 square feet of commercial buildings.

• Provide monthly Profit & Loss Report to property owners and implement to maximize profit

• Produce various financial analytical reports and practicability reports to help potential property

achievements or refinancing.

Page 12: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Commercial Property Manager

Thomas Kim

Experienced Commercial Property Manager

Facilities Management Professional (issued by International Facilities Management, IFMA)

Technical Engineer at U.S Army Corps of Engineers, USAR.

MS in Facilities and Properties Management, Georgia Tech

BS in Architectural Engineering

Fee Schedule

4 % of Gross rent

Page 13: Victorville Pavilion_Douglas Wilson RPM proposal_4-11-2013

Presented By:

Sagiv Rosano Executive Managing Director 700 S. Flower St. Suite 2920

Los Angeles. CA 90017 Tel: (213) 802 0305

[email protected]