Tours & Activities: The Last Frontier - Travel Tech 2014 Sydney Australia

B2B technology powering the Tours & Activities industry

Online Bookings Made Easy!

About Rezdy● SCUBA diving 2006

● Founded in 2011 in Australia

● Specialised in tours, activities, rentals, charters, shuttles

● VC backed, > $1.5M raised

● HQ in Sydney & San Francisco

● We are a B2B only

● We provide technology


Tour Operator Software = PMS





Channel Manager

Top 4Tour & Activity Sector Myths

Myth #1

People tend to book tours & activities via offline sources


Concierges VICs Walk-ins


Rezdy survey: Booking channels

SOURCE: Rezdy survey 2014

Over 60% percent of tour operators said their own website is the most effective booking channel


Rezdy customers revenues $12M /m$7.5M manually entered (offline)

$4M on supplier website from desktop and mobile devices

$500k from agents


Mobile bookings currently at 28%

Percentage of bookings from mobile devices are increasing 1% per quarter.

Myth #1

People tend to book tours & activities via offline sources

CONFIRMED!

Myth #2

People tend to book tours & activities last minute


Booked months to weeks in advance

Booked last minute in-destination


Booking volume

● Bookings this year: 110,000


Booking volume


● Bookings made less than 7 days in advance: 51.5%

< 7 days


Booking volume


● Bookings made less than 7 days in advance: 51.5%

< 7 days


Booking value $

● Bookings made less than 7 days in advance: 33%

● Huge opportunity in the 7 to 30 days range

● Smaller activities are booked last minute (Bike and Kayak rental, Hop-on Hop-off city tours)

< 7 days

Myth #2

People tend to book tours & activities last minute

BUSTED!

Myth #3

The tours and activities market is too hard


Perceptions● Very fragmented market

● Many different verticals

● Scattered across locations

● Most suppliers are small businesses


Confirming the myth● Rezdy has 50 categories (e.g.

wine tours, surfing, whale watching, hot air balloon)

● 12 product types (e.g. single day, multi-day, rental, shuttle, lesson)

● Approx. 200,000 tour operators worldwide

● Tour operator average turnover is $240k pa


Busting the myth● 200,000 suppliers X $240k turnover per annum = $48B addressable market

● Tour and activity operators willing to pay between 10% and 25% commission

● OTAs contribution to booking volumes is still small compared to the hotel industry.

● Rezdy API provides 14,000 products from 750 suppliers with images, descriptions, rates & availabilities

Myth #3

The tours and activities market is too hard

BUSTED?CONFIRMED?

Myth #4

The tours & activities market is boring


BUSTED!

Thank you Rezdy.com

Thank YouRezdy.com