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r The Journey A step by step approach to success r

The Journey 13 5 09

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A description of WW Consulting's approach to Organisational development

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Page 1: The Journey 13 5 09

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T h e J o u r n e y

A s t e p b y s t e p a p p r o a c h t o s u c c e s s

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Page 2: The Journey 13 5 09

Stay put?

The Journey

Vision

The Ripple Effect

Who’s coming?

Moving forward

Are we there yet?

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Worldwide Consulting

T: +44 (0) 1270 758781

www.wwconsulting.com

Page 3: The Journey 13 5 09

Step by Step…Business improvement

through people development

Moving forward

Are we there yet?

Through the rough and the smooth

Riding the wave

Over 25 years working in partnership

with world class companies

Established in the UK in 1982, WW Consulting is

a successful global consulting group, recognised

for integrity and business focus.

Our multi-national team of experienced

consultants all share the key attributes of

passion, expertise and empathy.

Our commitment is to add value by helping

people learn, grow and succeed, with the aim of

improving business performance and building

talent for the future.

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We’ve arrived

Mike Emerton (Director)

Jan Emerton (Director)

Page 4: The Journey 13 5 09

To succeed organisationscan’t stand still

They need to be constantly moving forward,

developing a culture that positively promotes

change and builds performance

STAY PUT …

Page 5: The Journey 13 5 09

We live in a challenging, changing world

requiring new skills, new perspectives and new

ways of working.

Staying put is not an option

We’ll enable you to equip all of your people

for the journey.

Our integrated change management process

provides a complete toolkit for leading and

managing complexity.

Our ‘Change Loop’ methodology champions

and develops change agents and creates an

organisational culture by providing direction

and alignment of business objectives.

“I gained the tools to analyze

and handle my job and its changes”

… or begin the journey?

www.wwconsulting.com

Page 6: The Journey 13 5 09

7 Key StepsThe smallest action causes ripples

that can create dramatic

far-reaching effects

THE RIPPLE EFFECT

Page 7: The Journey 13 5 09

All companies need a consistent approach

to people development at every level –

Organisation, Team, Individual and Self.

The ‘ripple effect’ is our ‘systems thinking’

framework and an effective methodology

for growth.

The Seven Steps are:

1. Vision

Where are we going?

2. Key stakeholder involvement

Who’s coming with us?

3. Strategy

All moving forward in the right direction

4. Development & Support

Keeping things rolling

5. Leading through turbulence

The rough and the smooth

6. Riding the Wave & Preparing to move on

7. Evaluation /Learning

We’ve arrived, what’s next?

A proven approach.Where do we need to go and how are we going to get there?

Seeing organisations and interelationships as

a whole rather than as individual elements

www.wwconsulting.com

Page 8: The Journey 13 5 09

The best leadersset a clear compelling vision for the future

VISION - WHERE ARE WE GOING?

Page 9: The Journey 13 5 09

How do leaders make the vision live and turn it into reality?

We develop leadership capability at all levels

enabling you to:

• Create focus, drive and energy around goals

• Clarify ownership & accountability and set the

example by living and breathing your values

• Motivate and communicate effectively across

organisational and functional cultures

• Operate with emotional and social intelligence

• Develop strategic and operational excellence

• Demonstrate courage, integrity and openness

to change

What will it be like when we get there?

“The programme provided me with a

toolkit for improving my leadership

capabilities, aligning my leadership style

to others in my organization”

“Leadership is not only a skill you have

or don’t have. I now know that there is a

learning curve and development curve”

www.wwconsulting.com

Page 10: The Journey 13 5 09

People own what they help to create

Identify key stakeholders

WHO IS COMING WITH US?

Page 11: The Journey 13 5 09

Gaining commitment and

developing your people for the future

Talent management has never been more

important than it is today. How do you find and

keep key people and build core strength and

new skills for future success?

Our approach is to help you identify key

individuals and teams and determine the criteria

and skills needed to succeed.

We will evaluate your current performance,

culture and business climate in the context of

the strategy and the vision.

Next we introduce our ‘High Performing Teams’

framework. Our approach is to help teams

understand the framework, what each element

means and the implication for the team and the

business. Once commitment to the journey is

obtained, we work with teams and groups on

how to get there, using our extensive toolkit of

team development activities.

Involving everyone.

“The benefit for me was to see

and realise the power of a well

functioning team”

“I want to cascade and transfer the

learning among my team -

we own what we create”

www.wwconsulting.com

Page 12: The Journey 13 5 09

A map for the journeyand a detailed plan that is understood

and acted on by everyone

ALL MOVING FORWARD

Page 13: The Journey 13 5 09

Harnessing the energy

We will help you develop a communication

and performance management strategy to

systematically link performance levels and

development needs to business objectives.

We’ll show you how to align people by

empowering them to play a full and active

part in the decision making process and

reviewing progress.

We begin the process by capturing views,

attitudes and perceptions.

Then we will help you to set up robust

performance management processes.

Next, we will design and deliver appropriate

training or development solutions.

Finally, we’ll measure results against your

pre-determined benchmarks and milestones.

in the right direction.

“I learned a great deal about motivation

and how best to work with other people

who may not think like I do”

“I have been given tools and

processes that I will use in my managing

and leading that will help increase

the bottom-line”

www.wwconsulting.com

Page 14: The Journey 13 5 09

Maintaining momentumand creating a ‘can do’ culture

ARE WE NEARLY THERE YET?

Page 15: The Journey 13 5 09

Practices and procedures to support, motivate and develop your people

We provide a comprehensive range of bespoke

solutions and programmes to motivate your

people and keep the organisation on track.

Facilitation – anytime, any place, anywhere!

From a half day team meeting to a full

organisation – wide event.

Supporting and mentoring – we provide

experienced professionals to help challenge

your thinking and offer fresh perspectives.

Coaching – we identify innovative coaching

solutions which are tailored to your specific

needs. Working with individuals or groups the

format can be face-to-face, telephone or online.

“The coaching session was a wake-up call

for my behaviour”

“Great facilitators who keep

participants engaged”

“ Excellent coaches who really added

value to the programme”

Keeping things rolling.

www.wwconsulting.com

Page 16: The Journey 13 5 09

The business climate changes

Strategies to take changing circumstances into

account through the good and bad times

THROUGH THE ROUGH

Page 17: The Journey 13 5 09

Great leaders adjust the sails appropriately

In our fast changing global environment

organisational, cultural and individual differences

must be factored in to cope with turbulence.

We will help you deal constructively with

differences; positively address challenging

behaviours and barriers, introducing you to new

support systems as needed.

Globalisation – we provide strategies to develop

cross cultural awareness and resolve dilemmas.

Team building and team climate diagnostics

– when teams are faced with problems we can

help them get back on course.

Conflict management strategies – we have

a range of solutions to help people manage

conflict effectively.

Resistance to change – we provide teams and

individuals with the skills and confidence to

understand and handle resistance.

“Great international knowledge and

awareness of cross-cultural problems”

“WW’s fresh points of view on the

cultural differences were very important.

Very good experience in showing

problems and the right approach to

manage cultural problems”

and the smooth.

www.wwconsulting.com

Page 18: The Journey 13 5 09

Celebrating success What’s new? What’s different?

RIDING THE WAVE

Page 19: The Journey 13 5 09

What appears to be the end of a journey is just

the start of another. Successful companies

recognise that they should already be looking

for the next wave.

Blue water thinking

It is precisely when we are doing well that we

should be preparing for the next journey. Blue

water thinking means constantly challenging

complacency and scanning the horizon to look

for new, uncharted possibilities.

Drifting around here is not an option

Our programmes are designed to provoke and

stimulate your people to think and operate

more successfully.

Creativity is important but innovative, forward-

thinking strategies are crucial.

We bring a culture of innovation into your

organisation and the skills to support it.

and moving on.

“I gained courage for

new ideas and creativity”

www.wwconsulting.com

Page 20: The Journey 13 5 09

Seeking out new horizons

WE’VE ARRIVED,

Page 21: The Journey 13 5 09

A new ripple effect starts here

Now a learning organisation is created.

By using systems thinking , the ‘ripple effect’

becomes a day-to-day reality.

Motivated and revitalised by success, your

ability to look back, re-evaluate and reinvent is

now enhanced and improved.

The vision for the next journey is clearly

communicated and a new map is ready.

now what?

“I think this programme has opened up

a new level of networking that is the

foundation for cultural and business

change in the future”

“This course has been intensive but

with massive value”

“An amazing experience

from start to finish”

www.wwconsulting.com

Page 22: The Journey 13 5 09

THE JOURNEY

Page 23: The Journey 13 5 09

“ I have worked with Jan and Mike from WW

for many years, both in Europe and the United

States, and have found them one of the very

few consultancies who can bridge the cultural

gap seamlessly with both individuals and

groups. Without their hard work in introducing

culture, understanding and the need for

superior performance the teams I have had

work with them simply would not have made it

as collective units”

CONTINUES…

www.wwconsulting.com

Page 24: The Journey 13 5 09

Worldwide Consulting

Dragon’s Wharf, Dragon’s Lane

Moston, Sandbach

Cheshire, CW11 3PA UK

T: +44 (0) 1270 758781

www.wwconsulting.com

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