VACATION RENTALT H E R U L E S T O

SUCCESS

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1 R U L E 1

D O N ' T P U TY O U R E G G S I NO N E B A S K E TD O N ' T M A R K E T Y O U R P R O P E R T Y O N O N L Y

O N E W E B S I T E . L I S T Y O U R P R O P E R T Y O N A T

L E A S T 3 - 5 W E B S I T E S

IMMEDIATELYRESPOND TO GUEST ENQUIRIES

RULE 2

Be super friendlyand helpful withprospective guests

They are yourcustomers.

RULE 3

R U L E 4

REGULARLY UPDATEYOUR CALENDARS TO

SHOW YOU'RE ANACTIVE OWNER

A C C E P T I N G   P E T S   &S P E C I A L   G R O U P S

I N C R E A S E   B O O K I N G S   B YRule 5

T A K E B E A U T I F U L P H O T O S , T H E Y S E L L .

Hire a photographer for the best results

R U L E 6

OPTIMISERule 7

FOR SEARCH ENGINES

WRITE UNIQUE HEADLINES ,

DESCRIPTIONS & PHOTO CAPTIONS

ASK FOR REVIEWS FROMYOUR PREVIOUS GUESTS

RULE 8

TO HELP SELL YOUR PROPERTY TOPROSPECTIVE GUESTS

Have a spare set of linens to make back-to-back bookings easier &create a specific list of on-going

tasks for your housekeeper RULE 9

ESTABLISH A CLEARREFUND & CANCELLATIONPOLICY

Rule 10

Protect yourself from lost revenue

CHECKIN & CHECKOUTSET STRICT

POLICIES TO AVOID POTENTIAL PROBLEMS

Rule 11

Keep a detailed recordof all communications & bookings

RULE 12

&B U I L D W E B S I T E S

T A K E P A Y M E N T Swww.rentivo.com

Reference: http://www.homeaway.com/webdav/site/ha/shared/OC%20Images/form_widget/HomeAway_eBook.pdf