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HelmsBriscoeMeeting Industry Trends2011September 10, 2010

Agenda

HelmsBriscoe OverviewMarket ConditionsKey Meeting Industry TrendsQ&A

HB By the NumbersThe largest meetings procurement firm in the world

Contracted >$1.1 billion in group room revenue over the past 2 yearsPlaced over 6.5 million room nights over the past 2 yearsContract over 21,000 meetings annuallyAnnually delivers more than $1 billion in gross meeting spend to the hospitality communityGlobal presence with 1,150+ associates in over 35 countriesBusiness Mix:72% Corporate/Incentive18% Association10% Government/Other

Cancun Production

% Revenue Per City

Destination PartnerCancun is a Preferred Partner with HelmsBriscoeAs of July, 2010 December, 2011Unique access to associatesExposure via marketing, events & educationHost of MOMs conference November, 2010HBs ABC in January, 2011January 5-7, 2011 - Gaylord National

Market Conditions

All this can mean a lot of pain and frustration8

Contrary to popular belief, the global economy is in recovery

Source: Oxford EconomicsGlobal GDP ChangeGDP has rebounded around the world

Source: Oxford EconomicsGlobal Private Consumption ChangeAnd consumers are buying more

Source: Oxford EconomicsRetail SpendingMonthly--Last Six MonthsIndexed to 2007Total retail spending now at pre-recession levels, except in Japan and the US.

2007 Level

Source: Oxford EconomicsBusiness ConfidenceLast Six MonthsYear-Over-Year ChangeBusiness confidence continues to rise while its rate of growth has slowed considerably

Global Industry RevPAR ChangeConstant USDYear-Over-Year ChangeHotel performance is on the rise & increasing occupancy is driving recoverySource: STR Global; Smith Travel Research

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Source: STR Global, Smith Travel Research Occupancy By RegionJuly YTDLast Four Years (2007 2010)Butoverall occupancy is still well below pre-recession levels

Source: STR Global, Smith Travel Research Occupancy By Selected CountriesJuly YTDLast Four Years (2007 2010)Most key countries have increasing occupancy, but most well below 2007

US OccupancyJuly YTDLast years US occupancy was the lowest since the early 1970sSource: PWC; Smith Travel Research

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US Industry Rooms SoldLast Three Months Ending July YTDThe US has sold about the same number of rooms as it did prior to the recessionSource: STR Global

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Global Industry Average Rate ChangeConstant USDAfter declining for a record 17-monthsaverage rates are beginning to riseSource: STR Global

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Source: STR Global, Smith Travel Research Average Rate By Selected CountriesJuly YTDLast Four Years (2007 2010)Average rates are still depressed in most countries

Source: Smith Travel Research Global Industry Performance By Industry Segments Last Three Months Ending July 2010

Over the last three months, nearly all segments posted gains in average rate 15.5%9.8%10.6%7.4%6.5%4.6%

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Source: Smith Travel Research Global Industry Occupancy By Industry Segments Last Three Months Ending July 2010

Occupancy has been strong across most segments, especially over the past three months

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US Upper Tier Demand Change By Consumer Segment28-Day Moving AverageThe growth in demand is the result of increasing transient and group businessSource: Smith Travel Research

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US Upper Tier Average Rate Change By Consumer Segment28-Day Moving AverageAverage rate is now rising for both group and transientSource: Smith Travel Research

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Source: Smith Travel ResearchOccupancy By Selected MarketsLast Three Months Ending July 2010

The last three months have seen many key cities at near sell-out levels

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Source: Smith Travel ResearchAverage Rate Change By Selected MarketsLast Three Months Ending July 2010

In the last three months, nearly all key cities had an increase in ADR

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Outlook

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The road ahead is still likely to be rough

Global and US leading indicators have flattened or declined - soft patch ahead

Economic Leading Indicators

Source: Global data from Organization for Economic Cooperation and Development (OECD); US data from Economic Cycle Research Institute (ECRI)

Not surprisingly, travel intentions also appear to be slowing

US Travel IntentionsDiffusion Index, 4-Week Moving AverageSource: US Travel Association

Source: Oxford EconomicsGDP ChangeAnnual Percentage ChangeEconomic growth is expected to strengthen in 2011 and 2012

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Summary

Occupancy levels remain weak around the world but improvingADR is beginning to recoverContinued volatility of airline industryA more difficult second half of the year may be in storeA 1 in 4 chance of a US double-dip recessionOdds are greater for another European recession Solid overall long-term economic and industry recoveryStronger 2011Much stronger 2012

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Key Meeting Industry Trends

General Industry TrendsShorter meeting length of stayShorter booking windowsIncrease of multi-year contractsLarger cities stealing share from smaller citiesAggressive destinations buying conventionsInternational SubventionsGrowth of 3rd Parties The Big Three = $2 billion+ meeting spendGreening of meetings impacting buying decisionsCorporate social responsibility impacting buying decisionsTechnology resources and accessPrevalence of social technology use at meetingsStreaming videoInternet access

Corporate &Incentive Segment TrendsShift to Strategic Meeting Management/ProcurementMaxvantage = Amex + MaritzExperient HelmsBriscoeIndustry focus on SMM NBTA, PCMA, MPIShorter booking windowsSmaller incentive meetings with less flashMore individual incentives vs. groupAIG affect still alive but waningFocus on ROI/ROO/ROMSecurity is a BIG issue

Association Segment TrendsDeclining Membership - Lack of Growth- Decreased Retention- Impact of generationalsReduced Attendance at MeetingsFocus on bottom lineReduced sponsorshipDeclining exhibitor attendanceRedesign of exhibition formatsShorter/smaller showsAppointment drivenHosted buyer modelIncreased outsourcing of core servicesSecurity is an issue

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Tradeshow Trends

2010 Exhibitor Trends Survey Champion Exh. Scvs.81 percent of exhibitors sending fewer staff to trade shows, reducing the number of events as well as downsizing booth space Exhibitors are adopting and seeking new engagement points from show organizers including year round promotion, virtual events, and online tools for attendees While impact of the recession has been far reaching, exhibitors remain committed to trade shows, and are planning to increase trade show investments when the economy recoverswww.championexpo.com

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Tradeshow Trends

Niche shows and hosted buyer/appointment driven shows on the rise i.e.:Connect (Association)Rejuvenate (Religious)TEAMS (Sports)New shows AIBTM June, 2011 BaltimoreIMEX AM October, 2011 Las VegasIT&ME future in doubtNBTA more group & procurement focus (SMM)MPI tradeshows in fluxIncrease in co-locations i.e. PCMA & AIBTMMPI & IMEX AM

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Meeting Planners Intention Survey June

There is a net increase in the number of off-site meetings planners' expect to book in 2010 and 2011 versus 2009There is a net increase in expected attendance at off-site meetings in 2010 and 2011 versus 2009 Professional meeting planners are less concerned about the negative publicity associated with hosting meetings in upscale properties/destinations, although there is still a palpable level of concern about booking resorts and cruise ships.

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Potential Intl. Destinations

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Meeting Planners Intention Survey

www.pcma.org/Resources/Research/MeetingPlannersIntentionsSurvey.htm

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Q & A

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David [email protected] you

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Chart13302000378300018940001278000

Revenue

Sheet12007200820092010 YTDRevenue$3,302,000$3,783,000$1,894,000$1,278,000Programs47552611Category 33.51.83Category 44.52.85To resize chart data range, drag lower right corner of range.

Chart10.450.250.250.220.220.190

Convene Planners Survey 2010Canada45%UK25%Mexico25%W. Europe22%Caribbean22%Asia19%

Sheet1Convene Planners Survey 2010Canada45%UK25%Mexico25%W. Europe22%Carribean22%Asia19%To resize chart data range, drag lower right corner of range.