24
Welcome To Shearwater Welcome to Shearwater Resort and Marina, the Gateway to the Great Bear Rainforest, and a true world class destination for enjoying all the Central Coast of British Columbia has to offer. Untamed. Untouched. Unbelievable.

Shearwater Resort & Marina - Visitor's Welcome Package

Embed Size (px)

Citation preview

Page 1: Shearwater Resort & Marina - Visitor's Welcome Package

Welcome To Shearwater

Welcome to Shearwater Resort and Marina,

the Gateway to the Great Bear Rainforest,

and a true world class destination for enjoying all the

Central Coast of British Columbia has to offer.

Untamed. Untouched. Unbelievable.

Page 2: Shearwater Resort & Marina - Visitor's Welcome Package

A message from Mark Schlichting,

President of Shearwater Marine Group

I would like to take a quick moment to personally welcome you

to Shearwater Resort and Marina. Our entire service team is

ready to deliver exceptional service and provide you with a

comfortable and relaxed experience here at the Gateway to the

Great Bear Rainforest!

We work tirelessly to make sure that it is much more than a

place one simply visits. Our historic shores are surrounded by

all the tranquility and beauty that the supernatural Central Coast

of British Columbia has to offer, and we are here to help you

absorb as much of this as you can.

We believe that your stay should be a comfortable & relaxing

retreat, one that is full of the liveliness, spirit, and personal

treatment that only an exclusive small resort can provide: a

place to escape from the pressures and demands of everyday

life, a place to reconnect with nature, your loved ones and

friends, and a place to rejuvenate your body, mind and soul.

Untamed. Untouched. Unbelievable.

Thank you for visiting Shearwater Resort.

We are pleased to have you stay with us!

Page 3: Shearwater Resort & Marina - Visitor's Welcome Package

Reliable Professional Service.

We're Ready For You!

There are numerous adventures within your reach while staying at Shearwater. We invite you to experience all that we have to offer. Our professional and knowledgeable staff members will help you select from a broad range of adven-ture activities, guided tours and specialty services through-out your stay.

Part of the Shearwater experience involves dining so make

sure to sample our extensive menu which is both a celebra-

tion of our special region & the abundant seafood offered,

and a large medley of options that are sure to satisfy any

taste.

Whether your passion is for fishing, hiking, eco-adventures,

photographing the magnificent landscape, or just simply

kicking back, relaxing, recharging your batteries and getting

reacquainted with nature, we are delighted to provide you

with an unforgettable experience.

On behalf of our entire team, welcome to Shearwater Resort

and Marina. If there is anything we can do to make your stay

more comfortable, please just ask.

Thank you,

Mark Mark Schlichting

CEO, President

Shearwater Resort and Marina

Page 4: Shearwater Resort & Marina - Visitor's Welcome Package

Shearwater’s Philosophy

Vision:

To be a world renowned destination on the Central Coast of

British Columbia while helping to maintain a vibrant local

community and continue to deliver superior quality

experiences at every level of our business.

We strive to make every guest at Shearwater feel welcome, at

home, and to provide the highest level of service and quality in

everything that we do. That is just not a statement but rather an

agreed upon commitment that each member of the Shearwater

team is dedicated to.

As the gateway to the Great Bear Rainforest in the heart of

British Columbia’s supernatural Central Coast, Shearwater is

perfectly situated for you to experience the natural majesty of

the area with the comforts and amenities of a true Canadian

adventure resort.

Our marine heritage is an integral part of Shearwater Resort

and Marina. For this reason we work tirelessly to continue to

offer world-class service and support to all who visit our

docks. We are proud to be the most trusted destination for

every mariner through the Central Coast.

Page 5: Shearwater Resort & Marina - Visitor's Welcome Package

Sport fishing enthusiasts, from around the globe, journey to

Shearwater each season as our reputation for unmatched salt

water fishing adventures continues to grow. Our experienced

and dedicated guides are among the elite in the business. And

their professionalism and knowledge is greatly appreciated by

anglers who put their faith in a successful fishing trip with

Shearwater season after season.

At Shearwater, we live symbiotically with the abundant wild-

life around us. Our harmonious relationship is evident in the

sheer numbers of whales, dolphins, bald eagles, deer, bears,

wolves, sea lions, porpoises and various other species that

make their homes in and around Shearwater, Denny Island

and the Central Coast.

Shearwater is a community that has carefully grown with

time and become an easily accessible port of call for mari-

ners, the local community, and tourists alike. It is important

to us that we use our resources wisely to minimize our impact

on the land in order to preserve our pristine environment.

We are the most northerly marina and eco-destination partici-

pating in the ‘Leave No Trace’ environmental program in BC

and we operate our own artisan well, which provides you

with drinking water many times purer than most municipal

water plants. We also operate a recycling program for glass,

plastic bottles and paper which services the resort, Denny Is-

land, and our visitors.

Page 6: Shearwater Resort & Marina - Visitor's Welcome Package

Shearwater’s Rich History

Shearwater was originally founded during the Second World War

as an important and strategic air force base housing over 1,000

men. Because of its safe and protected harbour, the RCAF was

able to patrol the vast coast of central British Columbia - keeping

the country safe from any impending threat.

When peacetime returned, the property was sold to a visionary

young man, Andrew Widsten, whose family were original Nor-

wegian settlers to Bella Coola. As a former officer in the RCAF

and a savvy business man with intimate knowledge of the area,

Andrew recognized the potential of establishing a dedicated

marine services business in this tactical location, serving the

entire central coast of British Columbia.

For the next 20 years Andrew grew his vision of delivering essen-

tial marine services to the area providing boat repairs, sawmill

services and marine towing. As a beacon of assistance to both the

community and marine travelers on the inside passage,

Shearwater’s reputation for delivering timely support and

essential service grew.

Page 7: Shearwater Resort & Marina - Visitor's Welcome Package

In 1967 Andrew and his wife Jean retired and Shearwater was

purchased by their son Craig, who over the next 50 years guided

and nurtured the growth of the family business. Craig shared his

father’s vision and worked tirelessly to create a complete full

service marine centre while further developing Shearwater’s

unique and distinctive appeal by increasing the destination re-

sort component of Shearwater.

In 2014, Craig stepped away from the day to day operations of

Shearwater to focus on major capital projects and to serve as the

Chairman of the Board of Directors. In doing so, Craig passed

the operational torch over to Mark Schlichting, a 12 year veter-

an of the company with a deep sense of service, loyalty, and

shared vision.

Today Mark and team have their hands full managing the con-

tinued growth of Shearwater as it is guided into new areas of

expanded business including eco-tourism, resort development

and expanded service offerings - all while continuing to deliver

timely and responsible marine services to the supernatural coast

of central British Columbia.

Page 8: Shearwater Resort & Marina - Visitor's Welcome Package

Shearwater Resort and Marina

PO Box 68

Denny Island BC, V0T 1B0

250-957-2305

250-957-2422 Fax

GPS Coordinates: 52.08.8°N 128.05.4°W

Shearwater Marine Operator: VHF 6 and VHF 66A

Shearwater Resort and Marina Phone Directory

Departments Number Hours

Main Office 250-957-2305 Mon–Fri: 8am – 5pm

Cedar Lodge Front Desk 250-957-2666 Mon–Sun: 8am - 6pm

Shearwater Lodge Front Desk

250-957-2666 Mon–Sun: 8am - 6pm

Information Centre & Gift Shop

250-957-2305 Closed for season.

Fishermen’s Restaurant 250-957-2366 Mon–Sun 7am – 2am

Water Taxi 250-957-2193 See posted schedule.

Fuel Dock

250-957-2304 Tue-Sat 8:30am-5:30pm (Closed Sun-Mon—Available for call out for fee)

Grocery Store 250-957-2361 Mon–Sun 9am – 8pm

Harbourmaster 250-957-2666 Available 24/7

Marine Store 250-957-2330 Mon-Fri 8am–5:30pm

Sat-Sun 9am–4:30pm

Marine Service Shop 250-957-2305 Mon–Fri 8am-4:30pm

Post Office 250-957-2717 Mon–Sat 9am – 5pm

Sport Fishing Dock 250-957-2718 Closed for season.

Page 9: Shearwater Resort & Marina - Visitor's Welcome Package

Shearwater Lodging Amenities and Services

Our housekeeping team is committed to meeting the highest

standards of cleanliness. Your room will be serviced each day

between the hours of 8:00am-4:00pm. If you prefer that house-

keeping skip your room, please use the Do Not Disturb sign, or

contact the front desk.

We strive to be environmentally conscientious and invite you

to join us in conserving water and energy.

Please leave your towels hanging if you would like to reuse

them, or place used towels on the floor or in the shower if you

prefer that they be laundered.

Room Amenities

If you have forgotten an item that is not provided in your

room, we stock various items in the general store. If you’re

still in need of something, please contact the hotel front desk in

the Cedar lodge. Hair dryers are available at the hotel front

desk.

First Aid

Minor first aid supplies can be acquired at the Information

Centre and The Fishermen’s Bar & Grill. For emergencies

alert Shearwater staff immediately. The Marine Store also has

a first aid room.

Untamed. Untouched. Unbelievable.

Page 10: Shearwater Resort & Marina - Visitor's Welcome Package

Shearwater Lodging Amenities and Services

Power Outages

Due to our remote and secluded location, Shearwater Resort

may experience power outages. Denny Island has an emergen-

cy backup generator, which will be used in case of any

prolonged outage. Power will resume within 20 minutes.

Should you lose power to your guest room, rest assured we will

be working to correct it immediately.

Phones

There are public phones available in both the Cedar Lodge and

the laundromat. Additionally, there are public phones in the

Fishermen’s Bar & Grill. Long distance calls can be made on

the crystal clear landlines with a credit card.

Moorage

More and more boaters are choosing to spend long periods of

time in our area using Shearwater Resort and Marina as a home

base from which to fish and explore the vast Central Coast

area. Shearwater offers 1,500 feet of moorage on concrete

floats, complete with power, free Wi-Fi and potable water. A

wharfinger is on duty to assist with your lines while docking,

and to answer any questions that you may have about Shearwa-

ter and our area when you first arrive.

Moorage rates:

$1.50/ft. (May 1 – Sept. 30)

$.75/ft. (Oct. 1 – Apr. 30)

Page 11: Shearwater Resort & Marina - Visitor's Welcome Package

Internet

Shearwater is proud to offer the only 100% FREE Wi-Fi

service available on the Central Coast!

Our connection is available to you at no cost and is accessible at

most points on the Shearwater property – including the docks!

Simply connect to the `Shearwater Free Wi-Fi` network. No

password is required. That’s it!

Please Note: We are pleased to offer visitors to Shearwater free,

trustworthy and reliable internet access. This service will allow

for basic internet activities such as simple browsing, online

banking and email. However due to limited bandwidth from our

satellite uplink, please refrain from streaming video or using peer

to peer networks. Your device will be `booted and blocked` from

the free network if this activity is detected.

All visitors are entitled to 5 GB of FREE data per month.

Higher Speed / Extra Bandwidth:

Should you require more data than the 5 GB of free data or re-

quire a faster internet connection for your device you can access

‘Shearwater Premium Wi-Fi’ and use your credit card to pur-

chase, or visit us in the Shearwater main office to purchase an ac-

cess voucher. The cost is just $12 +tax for 5 GB which is valid

for 14 days.

Connectivity Issues:

If you are having connection issues or your device has been

‘booted and blocked’ from the FREE network, please visit the

Shearwater main office during regular office hours. Have your

MAC address or your device with you. This also applies to

blocked users trying to upgrade to the Premium Network.

Page 12: Shearwater Resort & Marina - Visitor's Welcome Package

Grocery Store + Post Office

Shearwater’s Grocery store is a 1500 sq. foot general store and

post office that offers a very wide selection of quality foods

and supplies. Regular freight service ensures that we are always

well stocked with the freshest produce, meats, and dairy.

Visitors and locals alike can be confident that their shopping

needs will be met with competitive prices and excellent service.

Liquor Store

Talk about convenience, the Shearwater liquor store is located

right inside the grocery store. We carry a wide selection of

liquor, beer and wine.

Marine and Hardware Store

The Marine and Hardware store at Shearwater offers an

incredibly wide selection of products given our remote

location. We are proud to offer the best selection of both

Salmon and Halibut fishing tackle available on the Central

Coast. In the unlikely event that we don’t have exactly what

you need, your specialty item can be special ordered and often

received the next day by air freight, if necessary.

Laundromat

This facility offers a comfortable sitting area for you to relax

and take in the view while you are waiting. Our high quality

self-serve machines are coin operated and offer large capacity

to get the job done quickly. Or choose our same day wash, dry

and fold laundry service (seasonal) so that you may enjoy your

time other ways while at Shearwater.

Page 13: Shearwater Resort & Marina - Visitor's Welcome Package

Untamed. Untouched. Unbelievable.

Laundry Service

Shearwater is pleased to provide laundry service for our guests.

Please contact the hotel front desk to drop off your laundry and

it will be returned within 24 hours. We are happy to take any

special request and accommodate all guests’ needs. Additional-

ly, there is a coin operated laundromat at Shearwater for your

convenience. Laundry soap is available for purchase in the gro-

cery store or in vending machines at the Fishermen’s Bar &

Grill.

Information Centre / Guest Computer (Seasonal)

For your convenience, we have a guest computer in the Infor-

mation Centre available during normal business hours. This

service is complimentary and mainly for business use. We ask

that children under the age of 10 be supervised. We request a

time limit of 15 minutes to be conscientious of others who

wish to use the system.

Shearwater Self-Guided Tour

The layout of Shearwater is designed to maximize its unique

waterfront location; therefore our buildings are spread out

along the shore and up the embankment. Guests enjoy taking

self-guided tours of the area and visitor area maps are located

in your room, at the Information Centre, posted at the welcome

board, and located at various locations throughout the property.

Any Shearwater employee will also be happy to answer any

resort related question during your tour – just ask!

Page 14: Shearwater Resort & Marina - Visitor's Welcome Package

Fax Rates - Faxes may be sent and received at the main office .

Send: Canada/USA $1.00 per page.

International: $5.00 for the 1st page and $1.00 for each addi-

tional page.

Receive: $0.10 per page.

Photocopies: $0.10 per page.

Seabus and Water Taxi Services

Shearwater operates a Seabus for transportation between

Shearwater and the community of Bella Bella. Service typically

runs every hour starting at 7:45am from Shearwater and going

until 10pm from Bella Bella. The travel time is approximately

20 minutes from dock to dock. Please see the latest schedule for

confirmation of departure times. Shearwater also has a fleet of 4

Water Taxis, ranging in size from 12 to 40 passengers,

providing coastal charter service anywhere between Port Hardy

and Prince Rupert.

Shipping

Shearwater’s Freight division has freight terminals in

Richmond and Port Hardy, and delivers freezer, cooler, dry

goods, deck cargo, and fuel to many customers located between

Port Hardy and Hartley Bay on a summer weekly schedule and

twice monthly winter schedule. Please visit the main office for

rates. For more urgent shipping needs, the Marine Store will air

freight your special order, often the next day. For parcel post,

the Grocery Store has a full service Canada Post outlet.

Page 15: Shearwater Resort & Marina - Visitor's Welcome Package

Untamed. Untouched. Unbelievable.

Sacred Cedar Spa: (July to September)

Located within the Shearwater Lodge our new spa facility offers

a wide array of massage treatments, energy work, one-on-one

yoga and more. We are also equipped with brand new Lumina

infrared sauna. We invite you to come in and rest, relax, and

rejuvenate.

Spa treatments are by appointment only - so please call early to

avoid disappointment. See Hotel Front Desk.

Featuring: • Deep Tissue Massage • Shiatsu •

Relaxation • Indian Head Massage • Integrative

Yogassage • Energy Healing • Infrared Sauna •

More...

Conference and Group Facilities

Mix in a bit of play with your work. Meetings are proven

efficient and very productive at Shearwater. Our conference and

banquet rooms can be outfitted with A/V services including in-

ternet, televisions, sound system, conference phone, projector,

screen, whiteboards and flip charts, and arranged to your satis-

faction. We can easily accommodate business meetings, lectures

and banquets setup to meet your needs.

Shearwater has hosted various special interest groups, business-

es and unique special events over the years including

conferences, corporate retreats, strategy sessions, commercial

photography shoots, television production and even weddings.

Page 16: Shearwater Resort & Marina - Visitor's Welcome Package

Activities Around Shearwater

Self-Guided Tour

Location: Shearwater Property

Time: Anytime!

Enjoy taking a self-guided tour of the area! Visitor area maps

are located in your room, at the Information Centre, posted at

the welcome board, and located at various locations

throughout the property. Check out the “United in History”

Mural, the War Memorial’s plaques outlining local WWII

events, find the last remaining Bomb Shelter, explore the

interesting sights and boats “on the hard” in the Shipyard, or

come into the Info Centre (beside the Laundromat) to view

some historic photos and learn about the area’s past and

present. Any Shearwater employee will also be happy to

answer any resort related questions as you explore – just ask!

Hiking

Location: Denny Island Trails

Time: Daylight Hours

There are a number of trails to explore, ranging from the ¾

Km Spirit Trail to a hike to Denny Island Airport to take the

5½ Km Powerline Trail. See the Hiking Trails & Roads map

available throughout the resort.

Page 17: Shearwater Resort & Marina - Visitor's Welcome Package

Lawn Sports (Seasonal)

Location: Various

Time: 9am till 7pm (approx.)

Get your lawn game on with: Horseshoes, Bocce Ball,

Bolaball, Croquet and more!

Equipment available for sign out at the Information Centre.

Board Games

Location: Anywhere!

Time: Any time is a good time for a game.

Various games available: Cards, Risk, Monopoly, Boggle,

Scrabble, Yahtzee, Backgammon, and more!

Games available for sign out at the Hotel.

Pub Fun

Location: Fishermen’s Bar & Grill

Time: Starting at 11am daily

Have a drink on the patio overlooking the marina, enjoy a

game of pool or darts, watch the big screen, sing karaoke on

Thursdays starting at 9pm, tackle the open mic on Sundays, or

take in the live entertainment when it comes to town.

Page 18: Shearwater Resort & Marina - Visitor's Welcome Package

Shearwater Resort and Marina Dining

Where Good Times & Great Food Come Together!

Like everything else at Shearwater, the dining experience is

designed to exceed expectations. From award winning chef

prepared dining to the largest menu on the Central Coast in the

Fishermen’s Bar & Grill, to comfort food and pre-dinner

cocktails at the Bar among the coziness of new friends,

Shearwater offers dining options to suit literally every taste.

The Fishermen’s Bar & Grill

For more casual cuisine, guests can enjoy The Fishermen’s Bar

& Grill, which offers a more relaxed atmosphere and is made all

the more special by the gorgeous views of the Central Coast.

Fishermen’s Bar & Grill is really three culinary destinations in

one as the extensive fresh menu and varied range of dishes

cover everything from local West Coast seafood specialties to

Pan Asian dishes to traditional Canadian comfort food.

Page 19: Shearwater Resort & Marina - Visitor's Welcome Package

The Fishermen’s Deck

For a light lunch or after a day on the water, the Fishermen’s

Deck offers a very casual atmosphere conducive to great

conversation. Enjoy a cold beverage, seasonal cocktails or a

glass of our carefully selected wine while playing a board

game, meeting new friends and soaking in breathtaking views

of the Central Coast. But don’t be fooled by the easygoing com-

fort of the dining area — the afternoon menu is nothing short of

sensational and our popular West Coast barbecues are always

crowd pleasers.

Page 20: Shearwater Resort & Marina - Visitor's Welcome Package

Eco-Adventures

Bald eagles, Sitka deer and bears—grizzlies, black bears and

the rare white Spirit Bear—are all found here. Shearwater

offers some of the most incredible Canadian wildlife adven-

tures available. From Bear and Marine Wildlife viewing to

First Nation Cultural tours to some of the best Salmon &

Halibut fishing found in the world – Shearwater has it all.

Get ready to enjoy all of the sounds and sights in one of the

most untamed areas of British Columbia.

We are pleased to offer both:

Guided Sightseeing - Reservations recommended

Guide Only - On guest’s boat - Reservations recommended

Contact the hotel manager or visit the sportfish dock to

inquire about the eco-adventure opportunities available during

your stay.

Untamed. Untouched. Unbelievable.

Page 21: Shearwater Resort & Marina - Visitor's Welcome Package

Central Coast Minimum Impact Practices

Leave No Trace

Tread lightly when traveling and leave no trace: sail, drive,

hike and ride only where such travel is allowed. Please respect

the natural environment, flowers & fauna, and do not disturb

any growth. Please show courtesy for fellow visitors and fu-

ture generations.

Help keep Shearwater Resort Clean

Pack your trash and recycle it, clean up after others.

Protect and conserve our special water sources.

Carry your own drinking water.

Allow space for wildlife.

When encountering wildlife, maintain your distance and

remain quiet.

Teach children not to chase or pick up any animals.

Keep your pets under control.

Leave historic sites, Native art, ruins and artifacts

untouched for the future.

Admire rock art from a distance and never touch it.

Stay out of ruins, leave artifacts in place, and report viola-

tions.

Page 22: Shearwater Resort & Marina - Visitor's Welcome Package

Catch What You've Been Missing

Sport Fishing

Shearwater is widely regarded as the Sport Fishing capital of

the Central Coast, and a seasonal destination for anglers

from around the world. We offer guided or unguided boat

rentals at a variety of time lengths to suit anyone's needs. We

can even clean and pack your catch for you! Do not pass

your opportunity to experience the finest fishing available in

British Columbia.

Boat Rentals (Does not include bait, fuel, or tackle)

$50 / hr (4 hr minimum = $200)

$275 / ½ day (up to 6 hours)

$450 / day (up to 12 hours) *includes fuel and tackle rental

$30/ day tackle rental – down riggers, 2 rods & reels, small

selection of tackle.

Page 23: Shearwater Resort & Marina - Visitor's Welcome Package

Guided Sport Fishing or Sight–Seeing

(Includes: Guide, 17’ boat, Fuel, Bait, Tackle, Cleaning and

care of your catch)

$70 / hr (4 hr minimum = $280.00)

$375 / ½ day (up to 6 hours)

$640 / day (approx. 12 hrs)

23’ Guide boat with an enclosed cabin & head, capable of fish-

ing for up to 4, or sight-seeing up to 6:

$800 per day or $500 per ½ day.

Guide Only (on guest’s boat)

$200 / ½ day (up to 6 hours) extra hour @ $35/hour

$325 / day (up to 12 hours)

Cleaning and Packaging of Fish

(Based on salmon, halibut extra charge)

Freeze only - $2.50 / fish

Vacuum packing only - $5 / bag

Vacuum pack & freeze - $7.50 / fish

Clean, V-pack, & freeze - $15 / fish

Please Note: All anglers must have a Tidal Waters Spor t

Fishing License and all operators of recreational powered wa-

tercraft in Canada regardless of age, engine horsepower or

length of boat will require a Pleasure Craft Operator Card. We

can help you obtain, renew or replace these.

Page 24: Shearwater Resort & Marina - Visitor's Welcome Package

Less than two hours north of Vancouver by plane, halfway

to the Alaskan border sits Shearwater Marine Resort —

Gateway to The Great Bear Rainforest.

For close to 70 years we have been helping to produce

special memories for our visitors.

Let us help create yours.

1-800-663-2370 www.shearwater.ca