Med z sourcing ang

The Mediterranean Offshoring Reference

A major actor in the development of Morocco, for today and

tomorrow …

Morocco, A nAturAl continuAtion of EuropE


An attractive country for investors at only

15 kilometers away from Europe

3h

Rabat

Madrid

Amsterdam

Francfort

Rome

Only 3 hours flight from the major European cities, Morocco is an emerging strategic nearshore location reinforced by the increasing number of airlines joining Europe and the GMT timeframe enabling Morocco to be at the European pace.

Morocco : a business Hub between Europe, Africa and Middle East.

London

Paris

Lisbonne

An optimal connection with Europe Signature of the Open Sky agreement in 2006

25 airports among which 13 are international

Casablanca Airport: a capacity of more than 11 million passengers per year

1500 kilometers of highways linking the major Moroccan cities (1800 kilometers in 2015)

More than 1900 kilometers of railways

1500 km of high speed train railways expected by 2035 from Tangier to Agadir and from Casablanca to Oujda

30 harbors for 3500 kilometers of costal facade (one harbor every 130 km)

Tangier Med harbor: the new maritime hub in the Mediterranean sea


cultural and historical bonds with Europe

Located at the economic and cultural crossroads between the Arab, Berber, African and European civilizations, Morocco is an emerging country with a fast growing economic attractiveness for corporate clients seeking stable offshore location solutions.Its historical bonds with Europe are perfectly illustrated by the advanced status granted to Morocco within the European Union in terms of politics, economy and democracy.

Advanced economic status with Europe

Partner in Democracy with Europe

More than 10 FTA (Free Trade Agreements) signed

CasablancaAssilah

Marseille

London

PortugalSpain


A connectivity designed for business

Morocco offers a state of the art communication network following the latest technologic trends in terms of covering, broadband and redundancy and thus answering the diverse and dynamic needs of companies in the outsourcing sector.

SAT3/SAfE Active upgrading

TEAMS Q3 2019

GLo-1 Q4 2009

AcE 2011

MAIN oNE Q4 2010

WAcS Q2 2011

Its geographical location enables Morocco to be a preferred road for submarine telecom cables that connect Europe to Africa.

Morocco is linked to more than 70 000 Km of submarine cables offering a flow rate superior to 4 terabits/sec.

The latest cable implemented was the Africa Gate linking Morocco to Spain. This cable is 2520 km long and has a capacity of 400 Gbps.

A highly coMpETITIvE ENvIroNMENT for ouTSourcING IN ThE MEdITErrANEAN rEGIoN.

Political stability at the foundation of the economic growth

The economic development of the country is based on a stable business environment sustained and encouraged by the government.

A highly coMpETITIvE ENvIroNMENT for ouT-SourcING IN ThE MEdITErrANEAN rEGIoN.

Coface : A4 (country and business environment grade)

Standard & Poors : Investment Grade

Fitch Rating : BBB


offshoring, a national priority

The development of the outsourcing sector is one of the pillars of the Emergence program designed to promote seven key industrial sectors of the Moroccan economy.

The application of this program in the off shoring sector has lead to the creation of a network of business parks dedicated to this very specific activity and offering state of the art infrastructure at the best possible price.

These areas also benefit from financial and fiscal incentives provided by the government.


To support foreign investors in their Moroccan operations, the Moroccan government has set up a series of specific incentive measures :

A very attractive incentive program

Financial and fiscal incentives

A normalized legal framework

A large and qualified pool of human resources World class infrastructure and services

AttrActivE fINANcIAL ANd fIScAL INcENTIvES IN A NorMALIzEd LEGAL frAMEWork

AttrActivE fINANcIAL ANd fIScAL INcENTIvES IN A NorMALIzEd LEGAL frAMEWork

The Moroccan State set up a series of encouraging fiscal and legal measures in order to gain in competitiveness and in private equity capacities.

Attractive fiscal incentives : 0% corporate tax during the 5 first years; 50% allowance after this period

Effective income tax limited to 20%

Financial governmental contribution to training : up to 5800 € per recruited employee

Creation of the national committee for the control and the protection of personal data

QuAlifiEd huMAN rESourcES


A young and dynamic population

A steady demographic growth

A large pool of young, skilled and motivated human resources

6 millions young people between the age of 18 and 35

a growing working population representing currently 12 millions of inhabitants

Successful access to education a national priority

According to a Nielsen Online survey, Morocco is the second country in internet users number in the MENA region with over 3 million Facebook users.

86,4% of ante- and post-graduate students currently living abroad express a desire to return to Morocco to establish their professional careers.

Morocco remains the first foreign provider of international students to France.

A youth opened to the World

6 million young people between the age of 15 and 35

8% Beyond 60

18 - 35

28% under 15

28%


the availability of a multilingual pool of resources

This is one of the success keys for offshoring in Morocco. Besides their competitive cost, Moroccan human resources offer a diverse range of qualified linguistic and technical skills. All Medz Sourcing Business parks are always strategically located next to and/or in the same site as private schools and universities.

More than 20 million French speaking Moroccans Steady growth of the learning of English, Spanish,

Italian and German in professional trainings and school education programs

Strong cultural and linguistic affinities with Europe


A growing number of graduates for an always more qualified laborforce

Today we count nearly 370 000 students in higher education programs.

16 Universities, 170 public and private higher education schools

OFPPT : Office for Professional training and Promotion of work : a network of 297 schools & 140 diploma-awarding trainings

1st Foreign French schools network in the world : 30 schools for more than 28 000 students

Multiple academic partnerships with the most prestigious American, Canadian, English and French schools in the world

Specific training programs : Forshore 3000 (dedicated to ITO jobs) and Call Academy (reinforcement of specialized resources for Call Centers)

40 000 university graduates / year among which 10 000 engineers


A competitive labor cost

Morocco offers a qualified and skilled labor force able to compete at the European and global levels thanks to their low payrolls and competitive labor costs.

Direct operational costs distribution by equivalent full time (in k US$/year) in 2010

27-29 26-28 25-2728-3030-32

Romania

Miscellaneous

Cost/h

eads Telecom

Facilities

Salaries,Management

and Administration

Tunisia Lituania Poland Morocco

*equivalent full time

Copyright 2010 Everest Global, Inc.

MEdz SourcING, your trustEd PArtnEr for ouT-SourcING IN Morocco

MEdz SourcING, your trustEd PArtnEr for ouT-SourcING IN Morocco

The MedZ Sourcing company was created in order to centralize the management of the offshoring parks in Morocco. On a day to day basis, this includes the conception and management of the office spaces, the daily management of the facilities available in the parks, and the assistance to any requirement made by the companies present in the parks.

Through these integrated and competitive services, Medz Sourcing therefore provides its clients with the best working conditions so that they can dedicate all their efforts to their business and growth.

This organization will be your single point of contact on site and will manage all your necessary interactions with public administrations, institutional agents and will introduce your company to the leading outsourcing providers in the market.

Two of these business parks are currently operative : Casanerashore in Casablanca and Technopolis in Rabat.This entire project was initiated by the government through the creation of a dedicated company called Medz, a subsidiary of CDG (Caisse des Dépôts et Gestion), for long the main instrument of the country for the implementation of national economic programs.

In 2011, the Offshoring and Technologies department of Medz became Medz Sourcing. This subsidiary has been from then on fully dedicated to the development of the Offshoring Business Parks in Morocco with one objective in mind : becoming the Mediterranean leader in the outsourcing business by 2015.

An objective of 100 000 employees by 2015 Aglobalinvestmentof1billion€

800 000 sq m of office spaces

MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.

Airport

Highways

TGV

Universities

Casanearshore = 53 ha (300 000 sq m of office spaces)

Technopolis = 107 ha (300 000 sq m of office spaces)

Marrakech Shore = 40 ha (50 000 sq m of office spaces)

Fès Shore = 22 ha (95 000 sq m of office spaces)

Oujda Shore = 8 ha (15 000 sq m of office spaces)

Agadir Shore = 20 ha (sq m of office spaces)

6 Business parks dedicated to outsourcing

Agadir

Fes

Marrakech

OujdaRabatCasablanca

Agadir Shore

Technopolis

Casanearshore Marrakech Shore

Oujda Shore Fès Shore


ready for output premises

Medz Sourcing Business Parks offer the best office spaces in Morocco at the best price.

These office buildings have been designed on European standards and allow the investors / users to implement their business in the best possible conditions : Plug & Play.

Modern and varied design

One specific meter for every office space

10% of lighting in uninterruptible power supply

100% of office plugs in uninterruptible power supply

250 VA per workstation Elevators in uninterruptible power supply Chilled-water air conditioning system Office spaces connected by optic fiber Redundant telecom and electric networks Type A fire security system Addressable motion sensors Operative control station 24/7


dedicated services for the optimization of your time

Security and maintenance

Fit out support Recruitment support Facility management (unique interlocutor) Business center Unique Counter (for administrative

procedures)

Transportation

Catering

Services (banks, postal office, retails, etc.)

Nursery Community facilities

Hotel

A broad range of services for the well being of your resources


A Business hub in the econo-mic capital of the country

First project to have been launched within the framework of the national Emergence program, Casanearshore is exclusively dedicated to the ITO and BPO sectors that more specifically regroup activities such as software development, financial back office, customer relationships management, etc.

A strategic location easy to access

Multilingual and qualified human resources

Broadband connectivity

20 minutes from the international Mohamed V airport and from the city center

Great flexibility : over 300 000 sq m of Plug and Play office spaces

A network of more than 70 companies implemented in Casanearshore

An objective of more than 26 000 employees by 2015

Aglobalinvestmentofover340Million€

Modern and ergonomic architecture


your gateway to growth World Class Infrastructure

Unique administrative counter Business Center 9 catering brands and inter-company restaurants for

more than 3000 place settings A Parking lot capacity of over 4000 parking spaces Banks, retails, nursery and emergency Transportation ensured by public transportation and

permanent taxi lines Tramway under construction

Security and maintenance 24/7 Sport complex


the first city dedicated to Knowledge and new technologies

Technopolis is a real technologic platform maximizing the synergies between R&D, university knowledge and private sector applications. These many different capabilities are gathered around six fields of excellence:

Research valuation Research & Development Microelectronics Media Offshoring Academics

A nice place to work, easy to access

A large pool of qualified human resources

An exceptional broadband connectivity

5 km from the international Rabat airport and 24 km from the city center

Great flexibility: over than 300 000 sq m of Plug and Play office spaces

A network of more than 40 companies implemented in Technopolis

An objective of more than 30 000 employees by 2015

Modern and ergonomic architecture


World Class Infrastructure

Unique administrative counter

Business Center

Food Court, company restaurants, and a VIP restaurant for a total capacity of over 1500 place settings

Parking lot capacity of over 3000 parking spaces

Banks, retails, nursery and emergency

Transportation ensured by permanent shuttles

Security and maintenance 24/7

A smart city for smart people

ThESE coMpANIES hAvE dEcIdEd To bEcoME MEMbErS of our pArkS …

SuccESS STorIES

Web help“Morocco has become a competitive destination in terms of quality and outsourcing costs of the customer relationship. In Morocco, human resources are of very good quality which enables us meet requests from our customers at a competitive price.”

Van Leeuwen Dirk - WEBHELP MAROC - Managing Director

sofrecom Maroc“The income tax being fixed at 20% represents a significant added value for Sofrecom Services Maroc with 75% of employees are engineers from major Moroccan schools ... This allows us to remain competitive while maintaining high quality services meeting the highest standards in terms of software development such as CMMI model.”

Richard Jean-Louis - Sofrecom Maroc - Chairman

capgemini“We have big ambitions for Morocco, which is at the heart of our Rightshore strategy. Several major French-speaking companies have already been impressed by the quality of our teams and by the excellence of our facilities at Casanearshore, for their entirely secure, modulable premises.”

Jean-Philippe Bol - CEO of Capgemini France Technology Services

dell“Dell’s project in Morocco is actually the largest in the world in term of growth. The services delivered by Casablanca are exceptional: the quality of human resources and telecom infrastructure, accessibility to the airport, the quality vs cost, all this and furthermore guarantees an optimum service delivery for MENA and North America region.”

Othmane Serraj - GM DELL Morocco

logica“Logica in Morocco is a key player in the Programme for the growth strategy of the Logica Group. The Moroccan operations are an integral part of the company’s blended delivery model and are Responsible for end to end outsourcing services. The Moroccan center is certified CMMI Level 3.” Mohammed Lakhlifi - GM of Logica Morocco

African Business organization“Call centers, businesses tele-services, telemarketing and tele-entry are developing rapidly, offering new perspectives to the business world. In this climate, Morocco ranks as the most attractive country in Africa. With over 30,000 jobs created, the country is in pole position on the African continent, followed by Egypt, Tunisia and the Island of Mauritius.” Afrique Avenir - African Business Organisation

institut Everest global“Casanearshore and Technopolis economic zones are unparalleled on the continent. The redundancy of optical fibers allows a security level Telecom complies with European standards and higher than in Tunisia,” Shyan Mukerjee - Senior analyst - Everest Global Institute.

global services“A strong intellectual property rights legislation, economic reforms, privatization program, willingness to build long-term trade and investment ties, a highly motivated, young and skilled labor pool (well-versed in French and Spanish), reliable telephone infrastructure and reduced operating costs are attracting multinational corporations to invest in Morocco.” Keerthi Nair - Business consultant - Global Services

Casablanca Nearshore Park1100, Bd Alqods. Sidi Maarouf

20270 Casablanca - MarocTél. : + 212 (0) 522 777 555 - Fax : +212 (0) 529 015 070

E-mail : [email protected]

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