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Pre-departure guide 2011–2012
2
Body text
Pre-departure guide 2011–2012
Welcome
Dear student
Welcome to INTO Scotland at Glasgow Caledonian University. We are delighted that you have chosen us for your future study plans and we promise you will enjoy your educational journey with us.
INTO Scotland is home to students from different cultures and nationalities around the world. This diverse environment will be ideal for you to make new friends while learning and studying in a very positive place.
We pride ourselves in being a friendly and welcoming centre. Our INTO Scotland staff are experienced in dealing with international students and will always be there for you if you need any help or guidance throughout your time with us.
As the time is getting closer we are excited to meet and welcome you at INTO Scotland. I would like to encourage you to always come and see me if you have any enquiries.
As you are starting a new phase of your life, moving to a different country and studying in a UK university, I would strongly advise you to read the attached pre-departure guide. We have designed this guide to provide you with important information regarding your arrival in the UK and your life as a student. Please read it carefully and make sure you have understood the information included in this guide.
We wish you a safe flight and will be looking forward to meeting you soon.
Brenda McMahon Centre Director
Start dates
All students should plan to arrive two days prior to your programme start date – please ensure you arrive on time!
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
Meet the INTO Scotland team
Tony GilroyStudent Support Manager
Amanda BrooksHead of Student Services
and Systems
Kristen NicholStudent Services Coordinator
Monica SmithStudent Services Coordinator
Ibrahim Alkhader Arabic Language Advisor
Lilly HouChinese Language Advisor
Robert GrahamHead of Marketing
and Sales
Lorna CampbellMarketing and
Communications Coordinator
Craig McKellarFinance Officer
Marie MartinStudent Services Coordinator
Contents
Welcome 2
Meet the INTO Scotland team 3
Before you leave 4
Before you arrive in the UK 5
Arrival at the airport 6
Arriving at INTO Scotland 7
Airport collection form 8
Money 10
Orientation programme 11
Registering for your course 12
Making the most of your first week 14
Social programme 15
Health and safety 16
Key contacts, useful numbers
and websites 17
Maps 18
Pre-departure guide 2011–2012
Before you leave
Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home.
As soon as possible:
1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?
2. Have you returned your Arrival Details Form to [email protected]?
3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details Form and the Credit Card form.
4. Have you booked your accommodation?
5. Have you checked your passport is valid for at least six months?
6. Have you applied for and received your visa for sponsor licence J5TNG1750?
One or two weeks before you leave for the UK:
7. Have you organised cash and pound sterling traveller’s cheques to bring with you?
8. Do you know your airline’s luggage allowance and have you packed accordingly?
What to bring with you:
9. Have you packed all relevant original documentation or certified copies including your: • INTOOfferLetter • INTOCASstatement–ifrequired • IELTScertificateororiginalEnglishLanguagetestresult • Any other original documents/transcripts listed in your Offer Letter/CAS Statement, for
example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to
• PassportandVisa/Identitycard • 2passportphotographs • Bankstatement(nomorethan1montholdshowingtherequiredfundsfor28days)asevidenceto
show the Immigration Officer on arrival at the airport in the UK
10. Have you got your documents for medical registration? • ImmunisationHistoryBook • UKForeignandCommonwealthOfficeVisaTuberculosisScreeningCertificate(ifyouhaveone)
11. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)?
12. Do you have: • Photographsfromhome? • Waterproofcoatandshoes? • Addresses,phonenumbersandemailaddressesoffriendsandfamily?
4
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
Before you arrive in the UK
Applying for a UK student visa Most international students from outside the European Union
who wish to take a full-time course in the UK must apply for a
visa prior to leaving their home country.
You can check your status on the following website:
www.ukba.homeoffice.gov.uk/policyandlaw/
immigrationlaw/immigrationrules/appendix1/
If you are a visa national you can apply for a
• Student Visitor Visa for courses of six months or less;
• an Extended Student Visitor Visa for English language
courses only for courses of between 6–11 months;
• a Tier 4 (General) Student visa for English language
courses at or above B1 on the Common European
Framework of Reference for Languages (CEFR) – the
UK Border agency have assessed this as equivalent
to an IELTS score of 4.0 – with no less than 4.0 in
each sub-skill;
• or a Tier 4 (General) Student visa for courses at Level 3 or
above on the National Qualifications framework (NQF) at
an institution which is a Highly Trusted Sponsor.
How will the Points Based System (PBS) affect my entry clearance/student visa application?If you are a visa national and you apply for a Tier 4 (General)
Student visa you will need a ‘Confirmation of Acceptance for
Studies’(CAS), which is an electronic number we will provide
for you.
Applying for your Tier 4 (General) Student visa to come to the UKWhen you apply for a Tier 4 (General) Student visa
you must include a Confirmation of Acceptance for
Studies (CAS) number.
• We will send your CAS details when you confirm your
unconditional offer of a place to study and pay your
deposit/full fees.
• Your CAS will not be sent more than six months before
the start of your course.
• The CAS number will be included in a letter called a ‘CAS
Statement’. This will also include important information
needed for your visa application.
• You can only apply for your visa three months or less
before the start of your course.
• The start date is published on your CAS Statement. If you
plan to arrive on a different date you must let us know.
This is very important as we must inform the UK Border
Agency (UKBA) if you do not arrive on time.
• If you change your mind and want to study at another
institution, you have to tell us before you come to the UK
so we can cancel your CAS with UKBA, and you can
re-apply for your visa with a CAS from a different sponsor.
Changes to your student registration statusWe must tell the UK Border Agency about any students who
have an entry clearance visa issued under PBS rules who fail
to arrive for the start of a course, withdraw from a course,
defer or suspend their studies, or fail to attend for significant
periods of time.
Meeting immigration staff at the airportWhen you arrive at a UK airport, you should be prepared to
answer some questions about yourself, including where you
will be staying and what you intend to do during your time in
the UK. You may be asked to undergo a brief, routine health
check by the airport doctor, which might include an X-ray.
The health check will take place in a separate room.
Afterwards, you will need to return to Immigration Control.
Please note that if you have already studied in the UK and are
changing your education provider, you will need to apply for a
visa for your new course with us. This could take up to 40
days. It is a criminal offence to start a course with a different
educational provider before you have applied for your new
visa from the Home Office. We will not be able to register you
on the course unless you have a valid visa.
To find out more:We advise that you check these websites regularly for up to
date and accurate information.
UK Border Agency:
http://www.ukvisas.gov.uk/en/doineedvisa/
British Embassy/High Commission – advice on where you
can apply for a visa:
http://www.ukvisas.gov.uk/en/howtoapply/
wheretoapply
UKCISA (Council for International Student Affairs) – Advice for
international students:
http://www.ukcisa.org.uk/student/immigration.php
5
Pre-departure guide 2011–2012
6
Planning your journey
We would recommend that you travel by air direct to Glasgow through any of the airports serving the city. Once you have booked and confirmed your flight details, you must inform us of your travel and arrival plans. All students must complete the Arrival Details Form, which can be found on pages 8 and 9 of this guide, and return it by fax or email.
Arriving in Scotland by air
There are two airports serving Glasgow: Glasgow International Airport (13 km from the city), which is the city’s most convenient airport to get to and from Europe and the rest of the world; and Glasgow Prestwick Airport (46 km from the city). Edinburgh Airport is approximately one hour from Glasgow.
GLASGOW INTERNATIONAL AIRPORTTel: +44 (0) 870 040 0008www.glasgowairport.comBy bus: several services leave from the terminal forecourt and terminate at Buchanan Street Bus Station, just next to Glasgow Caledonian University. Travel time is approximately 25 minutes and there are frequent services on offer from the following companies.
Airlink 747 runs from 7.00–22.30 (Bus Stop 3),Service 905 runs 6.00–24.00 (Bus Stop 2),The Glasgow Flyer (service 500) runs 24 hours a day (Bus Stop 1). See www.glasgowflyer.com for more information. Fares range from £2.90–£4.20.
GLASGOW PRESTWICK AIRPORTTel: +44 (0) 129 251 1000www.gpia.co.uk www.prestwick-airport-guide.co.ukBy train from Prestwick Airport you can take a train straight to Glasgow Central Station. Tickets to Central Station can be bought at the desk in the airport, and there are signs to point you in the direction of the correct platform.
All flight passengers are entitled to a 50% discount off the price of a rail ticket – simply show your flight details when you are buying your ticket.
Time: around 50 minutes.Cost: between £5 and £10.
By bus: service number X77 runs outside of train service hours.
Time: Between 45 minutes and 1.5 hours.Cost: Approximately £8.
EDINBURGH AIRPORTTel: +44 (0) 870 040 0007www.edinburghairport.comThe easiest way to get from Edinburgh Airport to Glasgow is by taxi, although it is cheaper to travel by bus into Edinburgh city centre (there are several services which depart from outside the UK Arrivals doors on the terminal forecourt), then travel to Glasgow by bus or train. The journey should take from 1–2 hours. See www.travelinescotland.com for detailed journey information.
Arrival at the airport
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
7
INTO Scotland Airport Transfer Service (Meet and Greet)
We look forward to arranging your airport collection. This service can be arranged from Glasgow International Airport, Glasgow Prestwick Airport and Edinburgh Airport. Payment for the transfer service must be made at least seven working days in advance as per the charges below:
Glasgow International Airport £45Glasgow Prestwick Airport £85Edinburgh Airport £125
If you have booked an airport transfer, you should pass through Immigration and Baggage Reclaim into the Arrivals Hall. Our ‘Meet & Greet’ representative will be carrying a name card for you. The taxi driver will have your address details and will know your destination but have it ready with you as well.
If you have any problems with the airport transfer service, please contact us on the INTO Scotland Arrival Number (+44 (0) 7810 883 040) or phone Glasgow Taxis (+44 (0) 141 429 7070).
We strongly recommend that you arrive at INTO Scotland on the weekend before your orientation programme begins. This will allow us to give you the warmest of welcomes and ensure that you move directly into your accommodation. If you have not reserved an airport collection – or are living in private accommodation – you still need to confirm your arrival by calling us on our arrival number (+44 (0) 7810 883 040), and by completing your arrival details form.
Please check your welcome information upon arrival which gives details on where to go on the first day of your course which will be the INTO Centre. You should report to the INTO Centre at 9am.
All students will take an English Language Test during induction week and need to achieve the required grade to progress to their chosen course.
It is important that you attend all induction
activities which commence at 9am on the first
day of the course. Failure to do so may result
in you being unable to register on time for
your course.
Arriving at INTO Scotland
8
Pre-departure guide 2011–2012
Arrival details form✁
All students mUST complete this arrival details form and return one week before your course start date by email to [email protected] or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746
Section 1 (compulsory)Personal details
Family name (surname)
Other/given names (first name)
Email address
Mobile phone number
INTO number (please refer to offer letter)
Section 2 (compulsory)Arrival details into the UK and confirmation of accommodation
Country flight departs from
Date of arrival in Scotland Time of arrival in Scotland (am/pm)
Arrival Airport Terminal
Flight number Name of airline
If you are organising your own transfer from the airport:
Arrival date at INTO Scotland: Accommodation/Centre
Arrival time at INTO Scotland (am/pm): Accommodation/Centre
Any special requirements
Please make sure that you book a flight which arrives on the weekend before your course start date. If on
arrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by
INTO then please provide the address
Section 3 (optional)Airport transfer booking
If you would like a taxi to meet you at your UK arrival airport and take you to your accommodation please tick one
of the following boxes and complete the credit card section below
£45 Glasgow International Airport £85 Glasgow Prestwick Airport
£125 Edinburgh Airport I do not require an airport transfer
9
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
✁
Section 4If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
then the following section must be completed
Name of person meeting the student:
Address of person meeting the student:
Mobile telephone number:
Name of parent:
Signature of parent:
Date:
Credit card formPayments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
be taken from the card in addition to the amount stated in section 3 of this form.
CREDIT CARD DETAILS
To enable fees to be debited from your credit card, please complete the details below.
VISA CREDIT MASTERCARD DEBIT
If DEBIT, please specify type:
Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
Electron or Visa debit.
Credit/debit card number
Card start date —— /—— (mm/yy) Card expiry date —— /—— (mm/yy)
Issue number
Security code
This is the last three digits of the code found on the back of your card.
Cardholder name
Billing address
Please return this form by email to [email protected]
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746
10
Pre-departure guide 2011–2012
Money
Currency
Currency across the UK is the pound sterling (£GBP). One pound is divided into one hundred pence (100p). Notes are issued to the value of £50, £20, £10, and £5 and coins to the value of £2, £1, 50p, 20p, 10p, 5p, 2p and 1p. Please note that £50 notes are very uncommon and should be avoided as they can often be the target of counterfeiters. In addition to Bank of England Sterling notes, the major banks in Northern Ireland and Scotland are entitled to issue their own sterling notes, so it may take some time to get used to all these different types of paper money! We do not advise carrying large sums of cash with you on arrival.
We recommend that you bring enough money with you to cover the first couple of weeks after your arrival – no more than £250 in cash for your immediate needs should suffice. It is safer to bring large sums of money in travellers’ cheques, which can be cashed in banks, post offices and airports but often there is a minimum commission charge. Please avoid carrying large sums of cash or keeping large amounts in your room for safety reasons. Credit and debit cards are widely accepted in the UK, MasterCard (Access) and Visa credit cards being the most common. Diner’s Club and American Express are less so. You can withdraw cash from a cashpoint machine (also known as an ‘ATM’) if you have a Personal Identification Number (PIN) for that card. You may want to inform your current bank that you are going to the UK and to ask if you can use your card here.
Bank accounts
If you are going to be here for longer than six months, we strongly recommended you open a UK bank account, as soon as possible, after arriving in the UK.
UK banks are open 9am to 4.30pm on weekdays and some are open on Saturday mornings. If you bring a banker’s draft in sterling with you (payable to yourself) or arrange for it to be sent, then you can open an account at a bank after you have registered on your course. It may also be useful to bring a letter from your bank at home (or some other documentation) to confirm your credit status. We will provide you with further information and support on opening accounts during your induction week. In order to open a bank account you will need the following:• your passport• proof you are a student – we will issue you with an
official bank letter after registration• proof of address.
For further advice on opening bank accounts in the UK, you can visit: www.ukcisa.org.uk/student/bank_account.php
Living costs
It is estimated that a single student will need approximately £650–£750 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/index.asp
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
Orientation programme
TImE mONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
09.30 WELCOmEFrOmHEAdOFSTUdENTSErVICESANdCENTrEdIrECTOr
SPEAKINgTESTS(STUdENTSgIVENAPPOINTmENTSONMONDAy) FINANCECHECKS INFOrmATIONmOPUPSESSIONCAmPUSTOUrS
STUdENTASSOCIATION PrESENTATIONANdTOUR
NOrmALCLASSESASPErTImETABLE
NOrmALCLASSESASPErTImETABLE
9.50 WELCOmEFrOmACAdEmIC/ENgLISHPrOgrAmmEmANAgEr
10.00 INTErNATIONALSTUdENTSUPPOrTSErVICESPrESENTATION10.10 HEALTHANdSAFETy
PrESENTATION
10.20 ATTENdANCEPrESENTATION
10.30 BrEAK BrEAK
11.00 rEgISTrATIONSESSION
SOCIALPrOgrAmmEPrESENTATION
11.30 QUESTIONANdANSWErSESSION
12.00 LUNCH LUNCH
12.30 LUNCH LUNCH LUNCH
13.00
13.30 ENgLISHLANgUAgETESTINg(IUPTANdWrITINg)
UNIVErSITyrEgISTrATION
gLASgOWCITyBUSTOUR
NOrmALCLASSESASPErTImETABLE
NOrmALCLASSESASPErTImETABLE
14.00
14.30
15.00 gLASgOWCITyWALKINgTOUr
15.30
16.00
16.30 SOCIALEVENTTOBECONFIrmEd
17.00
Induction programme
At the start of your course you will receive a full induction (providing you arrive the weekend before the start date of the course). This will vary in length according to which course you will be studying and it is a great opportunity to meet staff and students and find out more about the University and local area. You should attend all sessions. The induction programme will usually include:• welcome talks• information sessions with INTO Student Services,
the Students’ Union, security staff• an English language placement test• social activities • a city orientation tour of Glasgow• a campus tour.
‘Orientation week is very useful. There is an
introduction to all the teachers, the classes and the
opportunity to meet and greet other students. We were
given Information about the Centre and the essential
information about your chosen course. The Student
Services Staff provide you with the necessary
information to ensure your study is as best quality as it
can be.’
Eronjha Adderley mcIntosh The Bahamas
Students starting programmes not in September and January will enjoy a shorter orientation programme
The following is an example time table for the September and January orientation programme.
12
Pre-departure guide 2011–2012
You must come to the INTO Scotland centre to register for your course at 9am on the first working day after your arrival.
You will be met at the reception desk by a member of our reception team who will direct you to the induction room where you will be welcomed by members of the INTO Scotland team.
You will be required to bring the following documentation on the first day to allow you to register:• Passport and Visa (Tier 4, sponsor licence number:
J5TNG1750).• Fees (if not already paid). • IELTS or other relevant evidence of English
proficiency. • Original qualification certificates relevant to the
course you have applied for.• Up to date address for home country and next of
kin details.• Contact details for your residence in the UK,
including mobile telephone number.
During induction you will have a welcome talk from The Head of Student Services, the relevant programme manager and the Centre Director. The rest of the week’s timetable will also be explained by the Induction Coordinator, which will include the registration process and the English verification tests.
You will have already provided evidence of your English language qualifications and we will give you an online test so that we can verify your ability.
Once you are fully registered on your course you will be able to collect your username and password which will allow you to register with the University and your student ID card. This will also give you access to University computers – essential for accessing Blackboard where all programme handouts will be uploaded. All students will be given a GCU email account.
Police registration
Some nationalities are required to complete police registration within seven days of arrival (please check your Visa conditions to see if this applies to you). The INTO Scotland Office require a copy of the police registration certificate.
GP registration
All students must register with a GP. INTO Scotland will assist students wishing to register with Woodside Health Centre.
Embassy registration
ALL INTO Scotland students MUST register with the embassy of their home country after arrival in the UK.
Very important
Any change to personal details (phone number, address etc.) must be reported to INTO SCOTLAND (forms are kept at reception).
Registering for your course English language testing
13
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
‘On the first day at INTO Scotland and the University, the staff showed us around
the city of Glasgow; they will show you the direction of the banks, shops, post
office and police station and help you to open a bank account. The team at INTO
Scotland also gives new students welcome packs that contain information about
the university, the city and everything else you need to know about living and
studying in Glasgow. If you have any problems and questions about the city or
the classes, the Students Services team at INTO Scotland is always there to give
you some good advice and help the students work out the problem.’
Yolanda Guo China
14
Pre-departure guide 2011–2012
On arrival we will provide you with a free SIM card to use in the UK which also has one free international call on it, so you can call home and let your family know you have arrived safely. This will give you cheap rates to phone internationally and will be much cheaper than your current SIM card or any other UK network providers.
Alternatively, you can always download Skype, a free computer programme that allows you to use your computer like a phone and place international calls for free to other Skype users. Depending on your computer web cameras are also supported.
Please remember that when you arrive in the UK you will have travelled a long way from home and although this will be an exciting time, please do remember that your family and friends may worry about you. Remember to contact them and let them know that you are safe!
Other things to remember:• attend ALL your classes and tutorials• always be on time• be prepared for your classes• care for others’ feelings and cultures• feel free to ask questions whenever you need to• join social events and sports clubs. There are lots
to choose from so ask the INTO staff• keep your accommodation clean and tidy• overcome problems by sharing them with your
friends, teachers and INTO staff• practise English as much as you can and in as
many places as you can• your academic progress and your behaviour will
always be monitored.
Making the most of your first week
15
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
A number of events will be organised during your stay with INTO Scotland. We hope that by attending these, you will become a little more familiar with the local area, and will have the opportunity to make friends and practise speaking English in social situations.
There will be many occasions when you can mix socially with both staff and other students. We will attempt to give you a flavour of the kinds of things British people do in their spare time. Regular features are football, basketball, trips to the cinema and international lunches. We also have a social events suggestion box and welcome ideas for days out from our current students.
As well as our own social programme our International Student Service department offers a range of events and activities, all of which are displayed on our social programme notice board in the main reception area.
Attractions we have previously run at INTO Scotland include trips to:• Pollock Country Park• Glasgow’s West End – Botanic Gardens and
Kelvingrove Park• Edinburgh Castle• Loch Lomond• Stirling Castle • Lanark and New Lanark• Whisky Distillers • trips to the Glasgow transport museum.
Some attractions also include an entrance fee and you will be required to bring or buy lunch. Always take waterproof and warm clothes, and strong shoes if you want to walk long distances.
Social programme
Pre-departure guide 2011–2012
Deciding to study overseas can be an exciting yet daunting opportunity. To ensure that you can make the most of this experience, once your arrive in the UK our dedicated student support teams will help you settle in to student life. During your induction programme they will deliver safety talks, as well as provide you with information about services available to support international students. In the case of an emergency you can always contact a member of the team by calling +44 (0) 7816 883 040.
Before you travel to the UK It is always advisable to have a health check before you leave your home country. In some cases, when you arrive in the UK you may be asked to produce health certificates detailing your vaccinations. For example, if you are coming from a tuberculosis (TB) high-risk area, a chest x-ray report may be required. It’s a good idea to carry these documents in your hand luggage in case you need to show them UK immigration. For more information visit www.ukvisas.gov.uk/en/howtoapply/tbscreening
If you are undergoing any medical treatment, we advise you to bring your current prescriptions and a doctor’s report (translated into English). Similarly if you wear glasses consider bringing a spare pair with you, or if you wear contact lenses bring a sufficient supply to use while you are in the UK or a prescription (translated into English) to ensure you can secure a ready supply.
Health services in the UKIf you are coming to the UK as a full-time student on a course lasting six months or more, you will be eligible for free or subsidised treatment in the UK under the National Health Service (NHS). This means that you can see a doctor or go to hospital for free. You only have to pay for prescription medicines, which is currently £7.40 per item. All you have to do when you arrive in the UK is register with a local doctor. Full details of how to register at the nearest
medical centre will be given to you during your induction programme.
Private Health InsuranceFull travel, medical and health insurance is mandatory for all INTO Scotland students. Unless proof of suitable alternative cover is provided during the application process, Uniplan Insurance will automatically be added to your course fees.
Personal SafetyThe UK is a safe place to study and live in. You can make your time here as an international student even safer by using common sense. For practical tips on how keep safe during your studies please visit www.britishcouncil.org/eumd-immigration.htm, where you can download a copy of ‘First Steps’ pre-departure publication.
Safety in your accommodationTo ensure a safe living environment, students living in INTO University residences must keep to all of the rules and regulations. Within the accommodation we have also appointed a number of Students Wardens to ensure your well-being and provide you with an alternative source of support.
Safety in CentreSafety in the INTO Centre is everyone’s responsibility. If you see anything that is a cause of concern, please report it to the reception desk and we will ensure that it is dealt with immediately. Please note that smoking is not permitted in any public place in the UK and so you cannot smoke in the INTO Centre.
Useful websitesBritish Council – www.educationuk.org UKCISA – www.ukcisa.org.uk NHS Direct – www.nhsdirect.nhs.uk Glasgow Caledonian University – http://www.gcu.ac.uk/student/international/glasgow/safety.html
Health and safety
17
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
Key contacts, useful numbers and websites
IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:
INTO Scotland+44 (0) 141 331 8080
Website: www.intohigher.com/scotlandFacebook: www.facebook.com/INTOScotlandatGlasgow CaledonianUniversityTwitter:twitter.com/intoscotlandINTO TV:www.youtube.com/user/INTOTV
INTO Emergency number +44 (0) 7810 883 040 Out of office hours for emergency use only
Emergencies999If you need the Police, Fire Brigade or Ambulance Service in an emergency, the telephone number to call is 999. If you are unfortunate enough to experience crime, have been involved in an attack or threatened, you should report it to the police and INTO.
Immigration Advisory Service (IAS) +44 (0) 207 967 1200www.iasuk.orgIf you have any problems at Immigration Control, please call this number for free advice.
Glasgow taxi firm Glasgow Taxi’s+44 (0) 141 429 7070
Local contactsA guide to what’s on in Glasgow:www.seeglasgow.comFood, entertainment and lifestyle promotions: www.snapfax.co.ukTravelling around Scotland:www.visitscotland.com/guide/travel/travel-around-scotlandwww.spt.co.ukwww.firstgroup.com
Useful websitesVisa information: www.ukvisas.gov.ukUKBA:www.ukba.homeoffice.gov.uk/studyingintheukStudying in the UK and excellent advice on budgeting: www.educationuk.orgUKCISA advice for International Students: www.ukcisa.org.uk/student/UK living and culture:www.britishcouncil.orgUK weather:www.bbc.co.uk/weather/ukweatherInternational Student Calculator: www.studentcalculator.org.uk/internationalNational Health Service:www.nhs.uk/Pages/HomePage.aspxTransport for London (underground/tube, buses, etc):www.tfl.gov.uk
18
Pre-departure guide 2011–2012
Maps
8
1 INTO Scotland Centre, John Smith’s Bookshop and Real Learning Café
2 Arc Health and Fitness Facility3 Students’ Association4 Govan Mbeki Health Building5 Teaching and International Student
Support Service6 Saltire Centre – learning resources7 The Refectory8 University accommodation
University buildings
19
In case of emergency call INTO Scotland on +44 (0) 7816 883 040
M8 J17
A Glasgow Caledonian UniversityB INTO Scotland
National and regional travel:Train stationsC Central StationD Queen Street Station
Bus stationE Buchanan Bus Station
Local regional travel: Train stations F Charing Cross G Anderston H Argyle Street
Local travel: Subway stations I Cowcaddens J Buchanan Street K St Enoch
INTO Scotland
Glasgow Caledonian University
Cowcaddens Road
Glasgow, G4 0BA
Scotland, United Kingdom
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© INTO Scotland LLP, May 2011. All content published in this document is believed accurate at time of publication. INTO reserves the right to alter details of all aspects of its operation without notice.
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