Fifteenth Meeting of the TASK FORCE

IUF- Filcams CGIL, 8th November 2004 - London -

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Fifteenth Meeting of the

TASK FORCETO PROTECT CHILDREN FROM SEXUAL

EXPLOITATION IN TOURISMLondon, 8 November 2004

Presentation by Gabriele Guglielmi - Filcams CGIL for: IUF - International Union of Food, Agricoltural, Hotel,

Restaurant, Catering, Tobacco and Allied Workers’ Associations

Federazione Ital iana Lavoratori Commercio Alberghi Mense

Servizi http://www.filcams.cgil.it http://www.iuf.org/


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FILCAMS Italian Workers Federation Trade, Hotels, Catering, Services (294.235 members in 2003) is the category trade union of

CGIL Italian General Confederation of Workers (5.515.530 members in 2003)

FILCAMS takes care of workers in tourism and join the:

European Federation of Food, Agriculture and Tourism trade unions

IUF - International Union of Food, Agricoltural, Hotel, Restaurant, Catering, Tobacco and Allied Workers’ Associations

Federazione Ital iana Lavoratori Commercio Alberghi Mense

Servizi http://www.filcams.cgil.it http://www.iuf.org/


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ETLC

The European Trade Union Liaison Committee on Tourism

(ETLC)

is a coordination platform of the European Industry Federations EFFAT, ETF and UNI-Europa and the Global Union Federations IUF, ITF and UNI, representing workers in thetourism and transport sectors


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Global code of ethics for tourism

Patrick Dalban-MoreynasIUF - International Union of Food, Agricoltural, Hotel, Restaurant, Catering, Tobacco and Allied Workers’ Associations

Hotel, Catering, Tourism Coordinator

Rapresents Trade Unions into WTCE (World Committee on Tourism Ethics)


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Da quando i sindacati si occupano di

Resolution on Prostitution Tourism

adopted by the IUF HRC Trade Group Board, Budapest, December 6-7, 1995

endorsed by the IUF EC, Geneva, April 17-18, 1996

adopted by ETLC (European Tourism Liaison Committee), Brussels on 16 October 1996


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Premessa

…

- Whereas child prostitution is growing, including in regions visited by tourists (morethan one million children are affected);

- whereas all sexual exploitation, in particular of children, constitutes a violation offundamental human rights and human dignity; and

- whereas the sexual exploitation of children and child prostitution are in part caused bypoverty, growing inequities and marginalization in economically developed urban societies, by thedestruction of traditional family, social and community structures, as well as by the influence oforganized crime;….


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Quale Impegno

….calls upon affiliated organizations representing hotel, bar and other tourism-sector serviceworkers in countries where child prostitution exists to negotiate with employers in that sectormeasures aimed at preventing it from occurring, by

…STANDARD AGREEMENT

The company (or employers’ association) and the union(s) hereby agree as follows:

two examples:…

6. Employees shall have the right and make it their duty to refuse to respond to anyrequest having to do with child prostitution. In the event thereof, management ofhospitality facilities undertakes to support employees in any dispute withcustomers. No disciplinary measure whatsoever shall be taken against an employeehaving declined to act upon a request by a customer having to do with childprostitution

7. No children may be employed in hospitality facilities, even on a voluntary basis. Asa rule, young workers shall not work at night, in particular at jobs where they are incontact with customers.

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La messa in pratica delle dichiarazioniEWC Accor

IUF-UITA

Genève, le 28 septembre 2004

Aux membres du comité d’entreprise européen du groupe Accor

Objet: Réunion du comité d’entreprise européen ACCORGenève, 16-17 novembre 2004

CONTENU DE LA REUNION

Le bureau du comité européen réuni à Paris le 23 septembre dernier a convenu que le thème central de la réunion serait ledéveloppement durable. Ce thème sera abordé sous différents angles :

Social : …

Environnemental : …

Parties prenantes externes : actions vis-à-vis des fournisseurs; des clients; implication dans le développement local; lutte contrele tourisme sexuel.

È la prova che, attraverso i temi dello sviluppo sostenibile del Turismo e della CSR, la problematica dello sfruttamento sessuale èentrata a far parte del DNA del Sindacato


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La messa in pratica delle dichiarazioni

Development Cooperation UnityItalian Ministry of Foreign Affair

Particolarmente impegnata in progetti di cooperazione internazionale per combattere lo sfruttamento sessuale dei bambini;ha chiesto e ottenuto la disponibilità del sindacato del turismo italiano e internazionale per partecipare ai programmi in attoe ai progetti futuri


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•EBIT and Corporate Social Responsability

EBIT is formed by trade unions and tourism’s enterprises and has involved CSR on severals aspects:

- experiences on sustainable development i.e. TOI Project

- cooperation with Si Può, no profit association acting in tourism and disabilities, into training courses, finalized to welcome clients with disabilities in the tourism’s industry , the project’s name :

“Italy, a country for all: the quality of tourism services for clients with special needs”

- Adoption of ECPAT code of conduct


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The Tour Operators’ Initiative (TOI) is a network of tour operatorscommitted to introducing sustainability into their business practices.The Initiative has been developed by tour operators fortour operators with the support of the United Nations EnvironmentProgramme(UNEP)

the trade union’s contribution to the TOI project ,is theinsertion on the guide lines of the item :


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“State types of information requested from suppliers, by type, ontheir:(a) Environmental …(b) Social practices and performance.Include: Community and staff development, indigenous and tribalpeople’s rights, formal employment contracts, social security,working conditions according to ILO Convention 172, equaltreatment, non-discrimination, recognition of independent tradeunions and application of collective bargaining agreements, healthand safety committees, policies excluding child labour as defined byILO, programmes to combat commercial sexual exploitation ofchildren, and to combat and mitigate the social impacts ofHIV/AIDS.”


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Dopo esperienza TOI Project,

c’è maggiore sensibilità degli operatori turistici sui temi dello sviluppo sostenibile e delle Corporate Social Responsability

E’ in fase di avvio il progetto di un primo corso al quale possa partecipare almeno un dipendente di ognuno dei TourOperators che opera in una specifica area di destinazione dei flussi turistici

es. Kenia


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ECPAT Italia – EBIT

Turismo di qualità: Responsabilità Sociale delle Imprese

End Child Prostitution, Pornography and Trafficking


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Perché siamo qui oggi

SCOPO DELLA LEZIONE

Accrescere la consapevolezza dei futuri operatori turistici su:

• lo sfruttamento sessuale di minori anche nel Turismo

• le politiche e le procedure che un’azienda turistica puòattivare riguardo questo tema: la responsabilità sociale delleimprese


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I – Il turismo sostenibile e responsabile

II – Responsabilità sociale delle imprese turistiche

III – Lo sfruttamento sessuale commerciale di minori (SSCM)nel turismo

IV – Attività promosse contro lo SSCM

V – Case study: Repubblica Dominicana

VI – Conclusioni

Struttura del corso


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La nostra presentazione del 13 marzo 2004 a ITB si concludeva con la Fotografia della firma da parte delle Associazionidelle Imprese, dei sindacati dei lavoratori e delle associazioni dei consumatori del Protocollo ECPAT per applicare eimplementare il

Code of conduct to protect children and teenagers from sexual exploitation in the tourism sector


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FEDERTURISMO enterprises association and FILCAMS FISASCAT UILTUCS trade unions association

have insert, in the national agreement for Tourims sector, the following iusses

Rome 02nd February 2004

1. ECPAT protocol

2. protocol to protect minors in the job’s field and to garantee basic rights for all the workers in the international corporate


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ECPAT code of conduct

Code’s sintesys

In particular Tour Operators and Travel Agents commit themselves:1. to inform and to update tourism industry personnel in Italy and in destination countrieson the phenomenon of sexual exploitation of minors;2. to inform clients ..indicating its adoption of this Code of Conduct;3. to insert in contracts with corresponding suppliers in destination countries: clausesrequiring them a. not to facilitate, in any way, contact between tourists and possible childsex exploiters

…8. to inform industry personnel of this Code of Conduct which shall be inserted in existingnational collective labour contracts as well as in individual labour contracts.9. to include this Code of Conduct in all new labour contracts.


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protocol to protect minors in the job’s field and to garantee basic rights for all the workers in the international corporate

Tale protocollo intende estendere al settore del turismo quanto già concordato in altrisettori economici, ad es. il settore tessile-abbigliamento, in materia di tutela dei dirittiumani fondamentali e di eliminazione dello sfruttamento del lavoro minorile. Codici dicondotta che, basandosi sull’applicazione delle Convenzioni OIL per le Corporate e per lacatena dei fornitori, fissa dei criteri di consultazione delle Organizzazioni Sindacali, lemodalità di verifica e controllo, il coinvolgimento delle istituzioni e delle ONGinteressate, le sanzioni da applicare e le azioni positive da assumere per prevenire eaffrontare il problema.

Partendo da queste basi, il protocollo per il settore turistico, affronterà la specificità delsettore con particolare riferimento alle iniziative da assumere per prevenire ed escluderequalsiasi forma di lavoro minorile che, in un settore come quello turistico, rischia di averele caratteristiche dello sfruttamento sessuale e commerciale dei minori


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Le

The tourism dimension

Tourism values� peace and safety� destinations carrying capacity� environmental’s quality� cultural and customs’ differences� good working’s quality conditions All these values are essential tools to

provide good services


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Le


Steps to sustainabil i ty� 1977 Stockolm

� 1992 Rio de Janeiro� 2002 Johannesburg

sustainable developmentis a balance among

ENVIRONMENTAL- SOCIAL rights ECONOMIC iusses


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The tourism sustainable dimension

consists into:

� how much “richness” remain in the destination

� how much “richness” goes to the local community


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The tourism sustainable dimension

the trade union thinks that

one of the solution can be: to support the WTO (World Tourism Organization )

to relieve poverty

� to spread tourists all around the year and all around the world countries


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November 2002 EFFAT and ETLC Position

The social dimension of sustainable development

Sustainable development of European tourism canonly be guaranteed when - alongside the economicaspects and protection of the environment and culturalheritage - the highest priority is given to the creation ofsustainable employment in the sector.

-


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The social dimension of sustainable development

The main objectives for a tourism in Europe that is sociallysustainable are:- acceptable working conditions, not inferior to those of other

sectors- fair pay, reflecting the quality of the service provided- the possibility of professional and career training- equal opportunities- quality work- freedom of association, recognition of trade union

organisations and collective bargaining


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Market concentration in European tourism

Tourism is a complex economic and social sector

The Tourism sector and tourism suppliers’ chain activities producegoods and services for tourists.

A small number of companies, operating trans-nationally,horizontally and vertically integrated dominate today’s tourismbusiness.

These companies exploit their dominance in price negotiations withlocal suppliers in the tourism destinations.

In the labour-intensive tourism sector, this decline in travel priceshas also impacted the working conditions


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In the transport sector, the wild liberalisation have caused areduction of maintenance, reduced safety, an increase in risks tothe health of workers and travellers

the multiplication of “low cost” companies have a consequentfurther worsening of safety conditions and quality of work.

.


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to spread trough the tourists the message that socially responsibleand environmentally sustainable tourism has its price.

Sustainable tourism that is not only economically feasible but alsoenvironmentally compatible and socially responsible cannot only aimat lowering costs


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Social responsibility of companies CSR

Hopily the European Union will take into consideration the Trade Unionproposals and will fast approuve the Green Paper on CSR

Companies can only make a contribution to sustainable developmentwhen they make social and environmental concerns an integral part ofmanagement.

Companies only do genuine justice to their social responsibility whenthey involve their employees and their representatives in the planning,implementation and evaluation of such measures.


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November 2002 EFFAT and ETLC Position The Responsibilities of the European Union in ensuring

Socially Sustainable Tourism

Public subsidies for the projects of companies must only be granted toinitiatives that make explicit reference to respecting the social clause,that undertake to develop forms of qualified employment, to applycollective agreements and to operate giving precedence to theparticipation of workers and their free trade union representation


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Which Trade Union Initiatives are needed?

Sustainable development cannot be realised without theinvolvement of workers and trade unions

negotiations on sustainable development must be developedwith the transnational companies in the tourism sector with aview that such negotiations yield positive results beyond theconfines of the European Union, particularly in relation to thepopulations of the destination countries of outgoing touristflows

Sustainable development must be the object of informationand consultation within European Works Councils


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…. and some projects

.

� Networks to monitor the accounting practices and social responsibility of companies must be developed and managed within the international trade union organisations, and between the trade union organisations of the various countries.

� In october 2003 UITA adopted these decisions and some projects are develop , some examples:

� “Influence of CSR pratices on the quality of employment” (Filcams CGIL, Fisascat CISL, Uiltucs UIL, FECOHT CC.OO., CFDT Services; affilieted to IUF-UITA)

� Corporate Social Responsabil i ty UP SIDE DOWN (CSR UpSiDo) Filcams CGIL FECOHT CC.OO., CFDT Services with EFFAT’s support


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UITA

“Influence of CSR pratices on the quality of employment”

(Filcams CGIL, Fisascat CISL, Uiltucs UIL, FECOHT CC.OO., CFDT Services; affilieted to IUF-UITA)


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Corporate Social Responsability UP SIDE DOWN (CSR UpSiDo)”, submitted under Budget heading 04.03.03.02 VP/2004/003

The objectives of the project are:

It is a button up approach that becomes essential for reading andinterpreting the CSR (Corporate Social Responsibility) from the workerspoint of view.C.S.R. UP SIDE DOWN (UpSiDo).

To predispose an experimental model of investigation on the routines of CSRthat allows to analyse the business practices from the point of view of theworkers, therefore from inside the firm and from the lower part upward; suchmodel will have the acronym:BURT (Bottom Up Research’s Tool);


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Corporate Social Responsability UP SIDE DOWN (CSR UpSiDo)”, submitted under Budget heading 04.03.03.02 VP/2004/003

To inform – train the trade-union representatives trough a sharedmodel: what is CSR? how to analyse the CSR from specific points of view: workers, women,

disabled people, costumers, environment

The project’s goal :To train at least three partner trade unionist , that will became trainers ofother 18 trade union representatives of workers in the enterprises and theywill disseminate, in at least 3 countries