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www.techsailor.c om Engaging Your Customers Online by Rex Huang 1 Oct 2010 Social Media Outreach in China

Effective social media outreach in China

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If you are still thinking using Facebook, Youtube or Twitter to reach out to China, you are

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Page 1: Effective social media outreach in China

www.techsailor.comEngaging Your Customers Online

by Rex Huang

1 Oct 2010

Social Media Outreach in China

Page 2: Effective social media outreach in China

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1 China’s Social Media Landscape

Image adapted from: http://www.seeisee.com/sam/2008/11/27/p648

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You won’t see these in China… cause they are banned!

Outside of China, we talk about…

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In China, we talk about…

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China’s social media landscape is highly fragmented

With multiple players competing in same category of service

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2 Three Key Elements

Channels

Execution

Content

For a good social media outreach campaign

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Using tourism as an example, how do you choose between these channels?

Or would you want to work with all of them?

Your Message

Element 1 – Channel Selection

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Step 1 Know Each Channel (Content, Demographics, Interactions)

Step 2 Filtering (Region, Age Group, Gender, Topics)

Step 3 Eliminate & Prioritize by Budget & Nature of Campaign

Step X Viral Leverage. How to leverage “ 非诚勿扰” , “ 犀利哥”…

Element 1 – Channel Selection

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Why all these men are well known through Social Media in China?

Element 2 – Content Creation

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Why all these micro blogs are reposted for so many times?

Element 2 – Content Creation

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Key factors to good content creation

Deep understanding of the Chinese Internet Culture

Sensitive to the Current Trend

Experience (Know what works better)

Element 2 – Content Creation

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A good Social Media Marketing team must have Campaign Facilitator

Designer & Editor

Access to Relevant Key Opinion Leaders

Element 3 – Campaign Execution

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Who are Key Opinion Leaders?

Element 3 – Campaign Execution

These are netizens with an influence over a large crowd (e.g. huge fan / follower /readership base

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Recap of the 3 Key Elements

Channels

Execution

Content

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Thank you

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