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Brasil Presentation Flanders Connection 2014

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Page 1: Brasil Presentation Flanders Connection 2014
Page 2: Brasil Presentation Flanders Connection 2014

Is this Brazil?

Page 3: Brasil Presentation Flanders Connection 2014

Is this Brazil?

Page 4: Brasil Presentation Flanders Connection 2014

Is this Brazil?

Page 5: Brasil Presentation Flanders Connection 2014

Is this Brazil?

Page 6: Brasil Presentation Flanders Connection 2014

Is this Brazil?

Page 7: Brasil Presentation Flanders Connection 2014

About Brazil

Page 8: Brasil Presentation Flanders Connection 2014

About Brazil!

- Language: Portuguese

- Currency: Real (R$)

- Exchange rate (EURO): R$ 3,15 (Oct/2014)

- GDP evolution in Latin America

source: Research – Oxford Economics

Real GDP (% y/y)

2003-12 2013 2014

Argentina 6.2 4.9 -1.1

Brazilië 3.5 2.3 1.4

Chile 4.3 4.2 3.0

Colombia 4.3 4.3 4.5

Mexico 2.4 1.3 3.4

Peru 6.1 5.0 5.2

Venezuela 5.6 1.6 -1.8

LatAm 3.9 2.9 2.4

7,5%

2,7%

1,0%

2,3%

6,9%

4,1%

3,2%

2,3%

0,0%

1,0%

2,0%

3,0%

4,0%

5,0%

6,0%

7,0%

8,0%

2010 2011 2012 2013

Brazilian GDP year on year change, real, local currency

Brazilian consumer spending year on year change, real, local currency

Page 9: Brasil Presentation Flanders Connection 2014

Population

- 202,656,788 inhabitants

- Age structure

- 0-14 years: 23.8%

- 15-24 years: 16.5%

- 25-54 years: 43.7%

- 55-64 years: 8.4%

- 65 years and over:7.6%

source: Estimate 2014 CIA factbook:

https://www.cia.gov/library/publications/the-world-factbook/geos/br.html

source: Research – Deloitte on CPS/FGV data

Page 10: Brasil Presentation Flanders Connection 2014

Population - Economic class evolution

source: IBGE

CLASS Minimum

Salary (Brazil)

Household Income

Distribution

A over 20 MS EUR 4.600 or over

B 10 to 20 MS EUR 2.300 to 4.500

C 4 to 10 SM EUR 920 to 2.300

D 2 to 4 MS EUR 460 to 920

E Until 2 MS Until EUR 460

54.8

49.9

43.438.9

34.4

33.2

37.641.8

46.950.4

53.6

55.1

7.6 8.39.7 10.6

12.0 11.8

2003 2005 2007 2009 2010 2011

Economic classes evolutionPopulation composition (%)

E/D - Lower Class C - Middle Class B/A - Top Class

Source: Research - Deloitte (based on CPS/FGV data).

Page 11: Brasil Presentation Flanders Connection 2014

Outbound trips

Page 12: Brasil Presentation Flanders Connection 2014

Outbound trips

Ranking 2009 Ranking 2013

1 Germany 1 China

2 United States of America 2 United States of America

3 United Kingdom 3 Germany

4 China 4 Russian Federation

5 France 5 United Kingdom

… 21 Brazil … 10 Brazil

Ranking of markets in terms of total outbound travel expenditure (excl

transport)

Source: UNWTO

Page 13: Brasil Presentation Flanders Connection 2014

Outbound trip

More than 513.000 of Brazilians travelling to Europe in 2013

International destinations 2011 2012 2013

North America 563.000 519.000 545.000

Central America 240.000 216.000 384.000

South America 411.000 425.000 394.000

Europe 471.000 435.000 513.000

Asia, Africa & Oceania 28.000 59.000 61.000

TOTAL 1.713.000 1.654.000 1.897.000

Page 14: Brasil Presentation Flanders Connection 2014

Outbound trips

Page 15: Brasil Presentation Flanders Connection 2014

Brazil Travel & Tourism Distribution System

- Wholesalers are key travel distributors

- Brazil has 10,000 travel agencies and 60% of which issue

international tickets

- Many tour operators began as travel agencies so many do

both

source: Interamerican Network Study 2013

Page 16: Brasil Presentation Flanders Connection 2014

Brazil Travel & Tourism Distribution System

Associations are important in Brazil’s travel industry too:

Main association of tour operators, with more than 90 operators

Has approximately 3,500 members/travel agencies

OTA’s : huge source of research on destinations and prices. Main

OTA’s in Brazil: Decolar.com and B2W.

source: Interamerican Network Study 2013

Page 17: Brasil Presentation Flanders Connection 2014

How Brazilians book their trips

Tour Operators and Travel Agents: especially for international trips

and exotic destinations

Brazilians still prefer to purchase packages through a travel agent or

tour operator

OTAs are mostly used for point to point trips

Internet is mostly used for trip search and not for final purchase,

unless it is only air ticket or hotel, separately (54% do so)

source: Interamerican Network Study 2013

Page 18: Brasil Presentation Flanders Connection 2014

Brazilian traveler

source: Panrotas – Brazilian Overview

Page 19: Brasil Presentation Flanders Connection 2014

Brazilian traveler

- Poor knowledge of English

- ROPO: Research Online, Purchase Offline

- Have little knowledge about Europe in general but also about Belgium

and Flanders

Be present in the internet

source: ETC Travel Outbound study 2014

Page 20: Brasil Presentation Flanders Connection 2014

Netnographics

Page 21: Brasil Presentation Flanders Connection 2014

Who is the Brazilian outbound traveler?

- Status seeker

- Experience seeker

- People man

Source: Understanding Brazilian Outbound

tourism, ETC, 2013

Page 22: Brasil Presentation Flanders Connection 2014

Traveler 1: The status seeker

- Visit as many places as possible

- Very active on their social media

channels: selfies

- Love shopping: malls, outlet,…

- Looking for exclusivity

- Are very sensitive to what celebraties are

doing (actors, royal families, singers,

bands,…)

Page 23: Brasil Presentation Flanders Connection 2014

Traveler 2: The experience

seeker

- Looking for specific types of experiences

- Gastronomic experiences

- Cultural or historical endeavours

- Religious tourism

- Have some traveling experience

Page 24: Brasil Presentation Flanders Connection 2014

Travel 3: People man – Back to the roots

- Looking for social connections

- Travels with friends and relations

- Looking for their roots

- Visit family and friends

Page 25: Brasil Presentation Flanders Connection 2014

Tips to win over the brazilians

- Emphasise promotions

- Offer premium services

- Learn Portuguese

- Show them the best restaurants

- Offer new experiences

- Be friendly

Page 26: Brasil Presentation Flanders Connection 2014

VisitFlanders in Brazil /2015

Page 27: Brasil Presentation Flanders Connection 2014

Arrivals in Flanders

0

10.000

20.000

30.000

40.000

50.000

60.000

2008 2009 2010 2011 2012 2013*

Brazilië

Argentinië

Mexico

Chili

Colombia

Page 28: Brasil Presentation Flanders Connection 2014

Evolution and forecast of arrivals

Page 29: Brasil Presentation Flanders Connection 2014

Overnights in Flanders

59,3% of Brazilians know Flanders in a broad (= heard the name) sense

28,8% of Brazilians know Flanders in a strict (= have an imagine of it) sense

Brazilian overnight stays in Flanders: 18th market

Source: FDP Economy, GDS

Source: Toerisme Vlaanderen

0

20.000

40.000

60.000

80.000

100.000

120.000

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

+281%

65%

29%

0%

6% Brussels

Historic Cities(excl Brussels)

Coast

Flemishcountryside

Page 30: Brasil Presentation Flanders Connection 2014

• Reputation Flanders & Brussels

• BtoB travel trade & press: training, partnership, joint promo’s, …

• Increase media presence: TV and online

• Increase qualitative offers to destinations in Flanders & Brussels

• Explore and promote Flanders & Brussels through specific

topics 2015

• Beer

• Flanders is a festival

Goals

Page 31: Brasil Presentation Flanders Connection 2014

Tools

BtoB Trainings

Fam /Press

Trips

Special Events

Digital

Marketing

Coop Campaigns/

Joint promotions

Sales Calls

PR

Newsletters

Page 32: Brasil Presentation Flanders Connection 2014

Best Practice: Braztoa trip 2014

- 1 & 2 November 2014

- 35 tour operators

- 1 journalist

- Cooperation with

ETC, ETOA and

Braztoa

- Visit to Brussels and

Brugge

Page 33: Brasil Presentation Flanders Connection 2014

Toerisme Vlaanderen Katrien Dejonghe tel: +32 (0)2.504.25.03 [email protected] Interamerican Network Vera Archcar [email protected]